Viva Ford - Service Center

Gracias por el servio que me brindaron muy amables en especial el señor Jesús y por supuesto que los recomendaría especial el señor Jesús y por supuesto que los recomendaría More

I have never been so humiliated me by the management team. These people have been cheating the customers by their tactics and advertising. team. These people have been cheating the customers by their tactics and advertising. More

Staff are always very professional and polite. They insure that they address any issues that i may have with my vehicle. They insure that they address any issues that i may have with my vehicle. More

Took vehicle in for a simple oil change and now vehicle is leaking oil. Everything should have been checked prior to returning the vehicle to me. is leaking oil. Everything should have been checked prior to returning the vehicle to me. More

After many bad service experiences in the past, this visit was excellent mainly because of the excellent help of Jesus De La Cruz. visit was excellent mainly because of the excellent help of Jesus De La Cruz. More

After four weeks of trying to get my f150 serviced and being told “our service technicians are still in school” by Robert, I’ve waited way too long. Time to go back to the East Side for reliable service. being told “our service technicians are still in school” by Robert, I’ve waited way too long. Time to go back to the East Side for reliable service. What kind of service manager sends their staff to school at the same time! Lost time, money and customers. Especially me. More

Death Wobble issue. I tried to get my 2019 F350 in to the shop to fix the wobble. The Service Manager would not call me back and when I tried to contact the General Mana I tried to get my 2019 F350 in to the shop to fix the wobble. The Service Manager would not call me back and when I tried to contact the General Manager (Omar), he would not return my call either. AVOID this unprofessional dealership. More

I was recently at Viva Ford very good experience with our sales persons Andres Sotelo and Brandon Rodríguez tried the best and did great on helping us out from the beginning to the end to finance Iam sure sales persons Andres Sotelo and Brandon Rodríguez tried the best and did great on helping us out from the beginning to the end to finance Iam sure we will return to Viva Ford More

Service writer & Manager top Quality, my neighbor as owner and dealer, Top notch person!! Thank You Jimmy. Dannie L. (Dan) Carter 915-478-2386 owner and dealer, Top notch person!! Thank You Jimmy. Dannie L. (Dan) Carter 915-478-2386 More

I recently had service completed and the experience was top notch. Oscar, the advisor assigned to my case was knowledgeable, courteous, forthcoming with details and explanations, and throughout the process top notch. Oscar, the advisor assigned to my case was knowledgeable, courteous, forthcoming with details and explanations, and throughout the process was professional More