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Viva Ford - Service Center

El paso, TX

4.4
146 Reviews

146 Reviews of Viva Ford - Service Center

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September 16, 2024

enjoyed the service i received. great job all around. highly recommend to my family and friends. More

by lincolnmari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Marrufo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Viva Ford did a great job getting me into the Outerbanks Bronco that I wanted. More

by ate2muchlead
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Erick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzalo Fierro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez, Victor Garcia, Ernesto Escobar
September 12, 2024

Best service department in El Paso, thank you Rico Hernandez, service advisor. Just wanted to give a huge shoutout to Rico Hernandez at Viva Ford! Your exceptional service and dedication made my expe More

by EDDIE-ROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico Hernandez
September 12, 2024

Good service and very helpful and attentive to what you need. Everything is explained well. More

by MICHAELVDNOCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Marrufo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

The service department was great, and very helpful. I appreciate their work and quick service. More

by HAPAOLI34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Jesus at Viva Ford was super helpful and awesome during the entire process. I appreciated his assistance and patience so much. More

by CYNABUN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus de la Cruz
August 30, 2024

Everyone is very polite, professional setting all around. The used car I purchased was sold to me is good condition. More

by arhamidan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Garcia and his manager , Guillermo Rios
August 29, 2024

They are always very friendly and fast with their service. When I take my car to get serviced they always offer water or snacks while I wait. They make sure my car gets fixed right away. More

by CONTRERASDANIELA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Rios
August 29, 2024

I showed up at 3 PM with a flat tire and no appointment and I got taken care off, two hours later I was heading home with my flat fixed and a full 15K miles service done on my hybrid Maverick. Great and fa More

by Chilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Rios
August 29, 2024

Not satisfied with the service. Took me new car with 100 miles with a check engine light and it took one month to get it back! More

by CALDERON1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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