Viva Ford - Service Center

great service Just a refreshing experience in a service department! So happy to run into someone who understands me and my needs with my truck. I would recommend an Just a refreshing experience in a service department! So happy to run into someone who understands me and my needs with my truck. I would recommend any my friends or family members to go there. More

Excellent Parts department service My name is David and I have been to this dealerships Parts department several times and every time I have been there I have received excellent servi My name is David and I have been to this dealerships Parts department several times and every time I have been there I have received excellent service from a clerk Mr.Lopez, he takes the time to hear the problem and go out to check my vehicle to help me with the part. I very highly recommend this parts department . More

Quick and easy Had to take my vehicle in for service, i was greeted and explained what the work was needed to be done, if any parts need to be ordered i was told on Had to take my vehicle in for service, i was greeted and explained what the work was needed to be done, if any parts need to be ordered i was told on the spot. Very happy. More

Great customer service and accurate diagnosis I took in my truck to Viva Ford service and Gustavo assisted me with a noise my truck was making. He took in the truck, gave me a diagnosis and took c I took in my truck to Viva Ford service and Gustavo assisted me with a noise my truck was making. He took in the truck, gave me a diagnosis and took care of my claim with my warranty super fast. Joe was the technician that worked on my truck and he left it like new! I appreciate all of your hard work and professionalism. I am very satisfied. More

Great Service :) The process was explained in a detailed manner with no surprises. In addition, I was provided information on the benefits of the job done as well as t The process was explained in a detailed manner with no surprises. In addition, I was provided information on the benefits of the job done as well as the consequences of ignoring such maintenance. More

EXCELENT CUSTOMER SERVICE HIGHLY SATISFIED WITH PROMPTHNESS OF SERVICE. I HAVE BEEN TO SEVERAL OTHER DEALERS FOR SERVICE AND HAD BAD EXPERIENCES RANGING FROM BAD CUSTOMER SERVI HIGHLY SATISFIED WITH PROMPTHNESS OF SERVICE. I HAVE BEEN TO SEVERAL OTHER DEALERS FOR SERVICE AND HAD BAD EXPERIENCES RANGING FROM BAD CUSTOMER SERVICE TO BAD TECHNICIANS. EVER SINCE I BOUGHT THE TRUCK AT A VIVA DEALER I HAVE BEEN TREATED WELL. More

Completely Satisfied Timely repair, professionally done as promised. Very knowledgable service advisor, clean facility. Being from out of town they were very flexible in s Timely repair, professionally done as promised. Very knowledgable service advisor, clean facility. Being from out of town they were very flexible in scheduling my appt. More

All done well. Daniel saved the paperwork from a needed repair, that I thought had corrected itself, just in case it hadn't. So all was ready when I dropped the tru Daniel saved the paperwork from a needed repair, that I thought had corrected itself, just in case it hadn't. So all was ready when I dropped the truck off. Made sure everything was in stock so there would be no added delays. I would have given it 5 stars if Viva had an appointment system that actually meant they would start work when you arrived at the appointed time. All it does, is let them know you're coming, but doesn't save the customer any time, if waiting. More

Extremely satisfied customer Employees were friendly and competent. Kept me informed of work in progress. My problem was solved and other services were recommended and done at t Employees were friendly and competent. Kept me informed of work in progress. My problem was solved and other services were recommended and done at that time. More

kind .efficiency Thank you for your friendly service !MY family have one car,the staff send us to home and pick me up after the car is ready.Thank again! Thank you for your friendly service !MY family have one car,the staff send us to home and pick me up after the car is ready.Thank again! More