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Viva Ford

El paso, TX

Overview
Employees
Reviews
Vehicles
4.1
311 Reviews
Welcome To Viva Ford Customer Service. Community. Commitment. Legacy This is what has been driving the Viva Auto Group since 1985. Over the years, we've sold many makes and models and continue to grow in El Paso and Las Cruces. We've met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years. Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you're looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Auto Group family of dealerships be your only choice. We're ready to meet your transportation needs. At the Viva Auto Group we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Auto Group believes that an educated and healthy community is a prosperous community to raise a family in. Servicio Al Cliente. Comunidad. Compromiso. Legado. Esta ha sido el enfoque de Viva Auto Group desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 anos. Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Auto Group sea su única opción.
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5550 N Desert Blvd.

El paso, TX

79912

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Showing 311 reviews

September 07, 2024

Muy buen servicio y muy amables . Me sentí muy cómodo. Estoy muy satisfecho con mi compra. More

by borundahumberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Blancas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeoly Sonora
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September 06, 2024

The service department was great, and very helpful. I appreciate their work and quick service. More

by HAPAOLI34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 03, 2024

Jesus at Viva Ford was super helpful and awesome during the entire process. I appreciated his assistance and patience so much. More

by CYNABUN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus de la Cruz
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August 30, 2024

Everyone is very polite, professional setting all around. The used car I purchased was sold to me is good condition. More

by arhamidan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Garcia and his manager , Guillermo Rios
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August 29, 2024

They are always very friendly and fast with their service. When I take my car to get serviced they always offer water or snacks while I wait. They make sure my car gets fixed right away. More

by CONTRERASDANIELA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Rios
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August 29, 2024

I showed up at 3 PM with a flat tire and no appointment and I got taken care off, two hours later I was heading home with my flat fixed and a full 15K miles service done on my hybrid Maverick. Great and fa More

by Chilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Rios
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August 29, 2024

Not satisfied with the service. Took me new car with 100 miles with a check engine light and it took one month to get it back! More

by CALDERON1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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August 28, 2024

Gracias por el servio que me brindaron muy amables en especial el señor Jesús y por supuesto que los recomendaría More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus, Guillermo Rios
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August 28, 2024

I have never been so humiliated me by the management team. These people have been cheating the customers by their tactics and advertising. More

by joelouisgarcia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Much more people, Guillermo Rios
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August 28, 2024

Staff are always very professional and polite. They insure that they address any issues that i may have with my vehicle. More

by MELVIN.PRUNTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Rios
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