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Viva Ford
El paso, TX
311 Reviews
Welcome To Viva Ford
Customer Service. Community. Commitment. Legacy
This is what has been driving the Viva Auto Group since 1985. Over the years, we've sold many makes and models and continue to grow in El Paso and Las Cruces. We've met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years.
Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you're looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Auto Group family of dealerships be your only choice. We're ready to meet your transportation needs.
At the Viva Auto Group we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Auto Group believes that an educated and healthy community is a prosperous community to raise a family in.
Servicio Al Cliente. Comunidad. Compromiso. Legado.
Esta ha sido el enfoque de Viva Auto Group desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 anos.
Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Auto Group sea su única opción.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 311 reviews
May 01, 2017
Brice was great. Easy to buy a car from here. They really treated me well. I would definitely recommend anyone buy from here. Can't say enough about the experience. Easy to buy a car from here. They really treated me well. I would definitely recommend anyone buy from here. Can't say enough about the experience. More
by STHec
Employees Worked With
Brice and Mario
April 28, 2017
Respectful, great They were very respectful, helpful, and polite. Enrique Torres sold me my truck and really Went the extra mile to help me out, both before and after t They were very respectful, helpful, and polite. Enrique Torres sold me my truck and really Went the extra mile to help me out, both before and after the sale. More
by Scottstref
Employees Worked With
Enrique torres
April 27, 2017
Definitely Recommended Enrique Torres is the main reason I'd recommend Viva Ford he did such an excellent job, I bought a 2016 F150 went back 4 months later and bought anotn Enrique Torres is the main reason I'd recommend Viva Ford he did such an excellent job, I bought a 2016 F150 went back 4 months later and bought anotner vehicle from him we got my wife a 2016 Fusion More
by Saga
Employees Worked With
Enrique Torres
April 18, 2017
Awesome service. Awesome sales man and great negotiation. Would make another deal in the future. Had the best costumer service and Brice was a really good sales man an Awesome sales man and great negotiation. Would make another deal in the future. Had the best costumer service and Brice was a really good sales man and made all my family feel comfortable the entire day thank you. More
by Bodzin22
Employees Worked With
Brice
April 15, 2017
Good service Dealt with Ruben for our sales personnel and was happy with our purchase. We set up our vehicle cleaning for the following week and had no problems. Dealt with Ruben for our sales personnel and was happy with our purchase. We set up our vehicle cleaning for the following week and had no problems. I have even reached out to Ruben for some info a month later and Ruben replied back with the info I needed very quickly. More
by PK16
Employees Worked With
Ruben
April 14, 2017
Great service Brice did an amazing job...Thank you Brice! Took the time to provide great customer service. Listen to what I wanted in a vechile. Would recommend Br Brice did an amazing job...Thank you Brice! Took the time to provide great customer service. Listen to what I wanted in a vechile. Would recommend Brice to anyone who ask! More
by Cweatherly
Employees Worked With
Brice
April 12, 2017
Great buying experience Had a fast an easy buying time at viva ford , recommend going with Brice green , friendly easy to work with , never pushed me to buy another vehicle, Had a fast an easy buying time at viva ford , recommend going with Brice green , friendly easy to work with , never pushed me to buy another vehicle, got me a good deal on a 2016 jeep Cherokee limited , More
by Victor Gaeta
Employees Worked With
Brice , green
April 11, 2017
Sales If you get lucky and have Ruben work with you then the experience should be very positive All staff were very friendly and helpful even those we were If you get lucky and have Ruben work with you then the experience should be very positive All staff were very friendly and helpful even those we were not dealing with directly. One suggestion turn down music inside building and get a better intercom More
by Pab
Employees Worked With
Ruben
March 01, 2017
STAY AWAY FROM VIVA FORD Stay away from Viva Ford! They are the MOST irresponsible, uncaring and unprofessional Dealership we have Ever encountered. Bad from beginning to ver Stay away from Viva Ford! They are the MOST irresponsible, uncaring and unprofessional Dealership we have Ever encountered. Bad from beginning to very bad end. More
by Horrible Dealership
Employees Worked With
Jay Welsh (although he never even answered our phone calls or emails)
February 16, 2017
Everything was good until it was time to sign the contract. When it got time to sign the contact, I was told I needed the clean car wash package about $2000. I told them I was moving out of town in a few months When it got time to sign the contact, I was told I needed the clean car wash package about $2000. I told them I was moving out of town in a few months. They said it was part of the deal and it was mandatory for the deal. I was called back to resign the contact it was not part of the contract. I asked why, they said the financial institution did not accept it. Really so they mislead me. Lie lie lie More
by Ret14
Employees Worked With
Sales man
