Viva Ford

Sales Upon arrival I was greeted by Edmundo our sales guy.. he listened to everything I wanted regarding the car I wanted, and never once tried to sell me o Upon arrival I was greeted by Edmundo our sales guy.. he listened to everything I wanted regarding the car I wanted, and never once tried to sell me on anything else... long story short.. I left with my dream car! And I've never in my life had such an ease and quickness when handling all the paperwork as well.. My experience at Viva Ford was Amazing! My only regret is that I didn't go here first and wasted so much time at 4 other dealerships. Thank you sooo Much Viva! You guys are Awesome!!!?????? More

Great buying experience. True professionals Enrique Torres (sales person) and the management team made the buying experience smooth and pleasant. The negotiation process was actually friendly an Enrique Torres (sales person) and the management team made the buying experience smooth and pleasant. The negotiation process was actually friendly and, in my opinion a little bit fun. If I am in need of another vehicle, I will definitely give them the first shot. Thanks guys!! More

Very Helpful First time buyer, they made quick and easy for me to buy my car.. salesperson answered every question and work hard to make sure the sale went through First time buyer, they made quick and easy for me to buy my car.. salesperson answered every question and work hard to make sure the sale went through. More

Good experience! Received great customer service, all inquiries were assessed accordingly, never thought i'd buy a ford, but I left extremely happy with my new truck! Received great customer service, all inquiries were assessed accordingly, never thought i'd buy a ford, but I left extremely happy with my new truck! More

Good service from Enrique Torres Agradezco mucho a ViVa Ford for ayudarme a obtener mi Troca nueva en especial a Enrique Torres que a todo momento me ayudo a obtener el mejor trato pa Agradezco mucho a ViVa Ford for ayudarme a obtener mi Troca nueva en especial a Enrique Torres que a todo momento me ayudo a obtener el mejor trato para poder lograr a obtener mi Troca. De ante mano muchas gracias y repito en especial a Enrique Torres por sus atenciones y su compromiso con sus clientes en especial por la antencion que me brindo. Gracias More

Great Experience I visited the dealership with a list of specific things I was looking for in a new vehicle. The salesman, Edmundo, took the time to talk to me and dis I visited the dealership with a list of specific things I was looking for in a new vehicle. The salesman, Edmundo, took the time to talk to me and discuss what I was looking for and showed me vehicles that fit the criteria. Also he didn't pressure me to try/look at something else or out of my price range. Edmundo really listened to me! After being patient while I decided, the finance department worked with me so that I could leave with my new car! Thank you! More

SHAME ON YOU VIVA FORD (SCAM-YOYO FINANCE) This dealership tried to put a spot delivery scam on me, what is called a yoyo finance, they took my vehicle after 50 days as i found out my paperwork This dealership tried to put a spot delivery scam on me, what is called a yoyo finance, they took my vehicle after 50 days as i found out my paperwork was never finalized by them. The dealership called me for money as a down payment. I payed insurance right away $260 for those two months which the finance dept told me they would not give me refund for any expenses I've made toward the car. I also bought new Air filter, fixed oil drain plug and change oil change costing me $109 dollars. I also tinted windows price i payed was $100. As i found out they haven't return my down payment and my auto expenses. To be this kind of dealership, I assumed they were pretty legitimate. The finance department (Armando), made excuse after excuse. The bank which i was told finance my deal, called me saying my deal was never finalized, so i could'nt make my first payment. I loved that vehicle. Also I gave my previous car to my parents as a gift, when i bought mine at this dealership, now a parent of three I have no car, which is making this a very difficult problem. I will file complaints on Attorney General Office, Better Business Bureau. Shame on you VIVA FORD, EL PASO TX. More

No hassle purchase Our sales person Ruben was friendly and knowledgeable making our buying experience effortless and stress-free. He asked what we wanted and was able Our sales person Ruben was friendly and knowledgeable making our buying experience effortless and stress-free. He asked what we wanted and was able to put together a package that was suitable for our needs . I feel comfortable recommending Ruben to my friends and family for any of their buying needs . More

Excellent Service I give this rating due to excellent service, no problems in the dealership helping me finance a new vehicle. My husband and I were going in to look at I give this rating due to excellent service, no problems in the dealership helping me finance a new vehicle. My husband and I were going in to look at used vehicles and came out winning. We got a new vehicle with no down, only a trade in and we do not have perfect credit. I do recommend this dealership! Our Salesperson was very professional and very helpful! More

Excelente Gracias al equipo de viva Ford a mis vendedores Enrique Torres y Edmundo Arneros excelente servicio al cliente muy amables y pacientes y excelente 20 Gracias al equipo de viva Ford a mis vendedores Enrique Torres y Edmundo Arneros excelente servicio al cliente muy amables y pacientes y excelente 2017 Ford Explorer a muy buen precio y excelente calidad More