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Viva Ford
El paso, TX
311 Reviews
Welcome To Viva Ford
Customer Service. Community. Commitment. Legacy
This is what has been driving the Viva Auto Group since 1985. Over the years, we've sold many makes and models and continue to grow in El Paso and Las Cruces. We've met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years.
Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you're looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Auto Group family of dealerships be your only choice. We're ready to meet your transportation needs.
At the Viva Auto Group we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Auto Group believes that an educated and healthy community is a prosperous community to raise a family in.
Servicio Al Cliente. Comunidad. Compromiso. Legado.
Esta ha sido el enfoque de Viva Auto Group desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 anos.
Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Auto Group sea su única opción.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 311 reviews
July 15, 2019
Teview Quick easy and clean dealership convenient location reasonable prices.willing to negotiate actual sale price. They show off areas of dealership one Quick easy and clean dealership convenient location reasonable prices.willing to negotiate actual sale price. They show off areas of dealership one might need such as parts service More
by Henry
Employees Worked With
Jessie Nlanv moo
June 10, 2019
Prompt and Courteous I've been bringing my F250 to Roy at Viva Ford for all my service needs. He truly shows concern and interest in getting my truck serviced correctly a I've been bringing my F250 to Roy at Viva Ford for all my service needs. He truly shows concern and interest in getting my truck serviced correctly and as scheduled. Thank you Roy for making a difference and for all you do! More
by BG2019
Employees Worked With
Roy Realzola
June 05, 2019
Good service Marcy took care of me, she showed interest on what she was doing. Called to explain what services my truck needs with detailed info. I recommend this Marcy took care of me, she showed interest on what she was doing. Called to explain what services my truck needs with detailed info. I recommend this dealership. More
by Pablomerol
Employees Worked With
Marcy
June 04, 2019
6.7 turbo replacement Outstanding service, quick turn around with friendly staff. Thank you so much. I will recommend VIVA Ford to my friends. Once again thanks for taking Outstanding service, quick turn around with friendly staff. Thank you so much. I will recommend VIVA Ford to my friends. Once again thanks for taking care of my F350! VR/ CAPTAIN (RET) Dave More
by GO Navy
Employees Worked With
Mr. Octavio, Marrufo
April 30, 2019
Rating of Recent Service at VIVA Ford of El Paso Service was prompt and courteous. An appointment was made on the day before the actual service date. This reduced the amount of time waiting for the s Service was prompt and courteous. An appointment was made on the day before the actual service date. This reduced the amount of time waiting for the service to be accomplished. More
by hagrobg
Employees Worked With
Alex
April 12, 2019
Viva Ford El Paso I was treated well by Wisdom Padilla, was introduced to the entire team to include the service department and parts department. No pressure, just goo I was treated well by Wisdom Padilla, was introduced to the entire team to include the service department and parts department. No pressure, just good product and service. More
by Brock915
Employees Worked With
Wisdom Padilla
March 29, 2019
Vehicle Service - No Hassle Initially I was concerned because when I purchased my vehicle it was at 25% oil level. When I received the notification that it was time for an oil c Initially I was concerned because when I purchased my vehicle it was at 25% oil level. When I received the notification that it was time for an oil change, I informed Mark G and they completed the oil change free of charge. I was glad the issue was promptly resolved and I received my car back after a much needed car wash as well. Marcy helped take my car in for the service and was responsive to my voicemails checking on status. Only wish was that I received a call when my vehicle was ready as opposed to me having to call and confirm. More
by sandra13
Employees Worked With
Marcy Campos, Mark G
March 29, 2019
Oil change and rotation of tires The customer service was outstanding. The service advisor was very polite and very courteous. The work was done in a timely manner. I will continue to The customer service was outstanding. The service advisor was very polite and very courteous. The work was done in a timely manner. I will continue to take all of my family's vehicles to get serviced at this Ford Dealership. More
by danny 34
Employees Worked With
Kirby Hernandez
March 23, 2019
Bought a new ford fiesta 2018 at Viva ford The employees are excellent at what they do. Sales specialist Esteban Ramos helped me so much to get what I deserved. They were fast, efficient, and s The employees are excellent at what they do. Sales specialist Esteban Ramos helped me so much to get what I deserved. They were fast, efficient, and successful with what they could do in my situation as a first time buyer. My car came out clean., full tank of gas and I left happy with mypurchase. More
by Cinthia Saenz
Employees Worked With
Esteban Ramos
March 23, 2019
Excellent service and great purchase I want to acknowledge the the greatest customer service that I have always received by Viva Ford employees since 2010 that I first visited the dealer I want to acknowledge the the greatest customer service that I have always received by Viva Ford employees since 2010 that I first visited the dealer specially from Mr. Blancas that always provides a service beyond the expectations. More
by Ealva6788
Employees Worked With
Jesse Blancas
