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Viva Ford
El paso, TX
311 Reviews
Welcome To Viva Ford
Customer Service. Community. Commitment. Legacy
This is what has been driving the Viva Auto Group since 1985. Over the years, we've sold many makes and models and continue to grow in El Paso and Las Cruces. We've met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years.
Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you're looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Auto Group family of dealerships be your only choice. We're ready to meet your transportation needs.
At the Viva Auto Group we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Auto Group believes that an educated and healthy community is a prosperous community to raise a family in.
Servicio Al Cliente. Comunidad. Compromiso. Legado.
Esta ha sido el enfoque de Viva Auto Group desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 anos.
Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Auto Group sea su única opción.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 311 reviews
December 02, 2019
Excellent Experience Friendly, enough time to explain all him to us our, doubts, questions, or scare, based on previous experience with other companies, See you March 202 Friendly, enough time to explain all him to us our, doubts, questions, or scare, based on previous experience with other companies, See you March 2020 More
by adrian.aranda
Employees Worked With
Alexis Lopez
November 16, 2019
Super nice / Fast customer service I really recommend Super nice / Fast customer service I really recommend Viva Ford not only for business but for services as well Thanks to Agustin Flores and Roy Super nice / Fast customer service I really recommend Viva Ford not only for business but for services as well Thanks to Agustin Flores and Roy B More
by sotofrancisco111318
Employees Worked With
Agustin Flores and Roy B
October 29, 2019
Salesman Octavio was great and very informative. We are very happy and excited with our new vehicle. Thank you for making this experience seamless and amazing. very happy and excited with our new vehicle. Thank you for making this experience seamless and amazing. More
by Lupe Caro
Employees Worked With
Octavio Yu
October 28, 2019
It was a very good experience. Going back for next Ford. It was a very good experience. Before, I really disliked this Ford. This time Richard Morales did all he could to answer any questions I had. He ev It was a very good experience. Before, I really disliked this Ford. This time Richard Morales did all he could to answer any questions I had. He even would text me back when I needed any questions answered. He did his best to make sure that I got exactly what I wanted and that I was very happy. My husband is going back to Richard next summer for his new truck. Thank you Richard. YOU ARE AWESOME!!! More
by Bubba
Employees Worked With
Richard Morales
October 12, 2019
Friendly Awesome Alexis Lopez is a great salesman this is the second time I have bought a vehicle from them he is a great asset to you business Awesome Alexis Lopez is a great salesman this is the second time I have bought a vehicle from them he is a great asset to you business More
by Cowboys
Employees Worked With
Alexis Lopez
September 30, 2019
Mr. Marrufo is an excellent service advisor. He has been my advisor for approximately 2 years. He always works to provide the best service possible, even under sometimes adverse conditions. my advisor for approximately 2 years. He always works to provide the best service possible, even under sometimes adverse conditions. More
by WMassey
Employees Worked With
Octavio Marrufo
August 22, 2019
F350 Service I am always greeted right away by service advisors and they listen to my concerns. This dealership gets all of my sales and service business I am always greeted right away by service advisors and they listen to my concerns. This dealership gets all of my sales and service business More
by KGD
Employees Worked With
Marcella Campos
July 31, 2019
Viva F250 TW The entire buying process with Rick Morales was fantastic! He was confident, extremely knowledgeable and made the process super easy. I will highly re The entire buying process with Rick Morales was fantastic! He was confident, extremely knowledgeable and made the process super easy. I will highly recommend Rick and Viva Ford to anyone I know that is looking to buy a new vehicle!! More
by wood5842
Employees Worked With
Rick or Richard Morales
July 31, 2019
EXCELLENT SERVICE! I BOUGHT MY LAST 4 FORD CARS IN THIS DEALERSHIP. MY CHOICE SINCE THERE ARE SEVERAL IN EL PASO, NOT JUST BECAUSE I LIKE THE CARS BUT THE SERVICE IS AB I BOUGHT MY LAST 4 FORD CARS IN THIS DEALERSHIP. MY CHOICE SINCE THERE ARE SEVERAL IN EL PASO, NOT JUST BECAUSE I LIKE THE CARS BUT THE SERVICE IS ABSOLUTELY EXCELLENT, MARCI CAMPO IS MY ADVISOR AND SHE GOES WAY BEYOND HER DUTIES. THANK YOU MARCI YOU MAKE MY LIFE EASIER. WILL BUY FROM THIS DEALERSHIP AGAIN. More
by Bertha
Employees Worked With
MARCI CAMPO AND OCTAVIO
July 23, 2019
Service Excellent customer service. We were in for routine maintenance. Marcy was incredibly friendly and attentive to our calls. We had a wonderful experie Excellent customer service. We were in for routine maintenance. Marcy was incredibly friendly and attentive to our calls. We had a wonderful experience. Highly recommend! More
by Beverlymiranda
Employees Worked With
Marcy Campos
