Viva Ford
El paso, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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What Others SayExcellent service! Octavio Marrufo What Others Say Excellent service! Octavio Marrufo called me about a recall check on the airbags in my 2014 Mustang. He was very professional and What Others Say Excellent service! Octavio Marrufo called me about a recall check on the airbags in my 2014 Mustang. He was very professional and we set up an appointment the following day.. He even offered a loaner while they did it. Didn't need the loaner but decided to get an oil change done while it was there, Everything was completed in a VERY reasonable time. Thanks Octavio, you are an asset to the Viva team. I'll be back in January for new registration renewal and hope you are available. More
Excellent service! Octavio Marrufo called me about a recall. He was very professional and got me right in for an appointment. He offered to loan me a car which I did not need. He called me as soon as th recall. He was very professional and got me right in for an appointment. He offered to loan me a car which I did not need. He called me as soon as the service was completed . . More
Service was good. However, my windshield wiper fluid was not topped off and no courtesy car wash - with the works service I thought this was standard not topped off and no courtesy car wash - with the works service I thought this was standard More
Great place, great service, great pricing, salesman Jesse was awesome, kind, thorough - we will definitely bring our business here again! Very clean environment and easy access from the freeway. was awesome, kind, thorough - we will definitely bring our business here again! Very clean environment and easy access from the freeway. More
Friendly staff and excellent customer service. Luis was very patient, answered all of my questions and helped me pick the best option with in my budget. Highly recommended! very patient, answered all of my questions and helped me pick the best option with in my budget. Highly recommended! More
Wrong vehicle Other than have the worst experience, this people are all liars and sneaky. Finance person make me think I was getting one car I liked but he submitte Other than have the worst experience, this people are all liars and sneaky. Finance person make me think I was getting one car I liked but he submitted paperwork for another car after I told them I did not wanted it. Sale person finally told me finance person will be calling me to discuss options and he never did. I kept calling different time of the day but was told he was with a client or he was not there yet because he get to work at 10 or 11 am. Asked to talk to manager or general manager but they were not there, was told that general manager just come when there is an important meeting. 25 word minimum is not enough to explain. More