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Viva Dodge Chrysler Jeep

El Paso, TX

3.8
272 Reviews

8434 Gateway Boulevard East

El Paso, TX

79907

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Showing 272 reviews

September 28, 2024

Associates are very attentive to their customers! Excellent customer service! Waiting time is not long More

by JACKIEEORTEGAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF CAMPBELL, Cristal Aponte
September 27, 2024

They don’t answer calls . Take to long with repairs.parts are always taking a long time to arrive. They didn’t advise me of a diagnostic fee before I picked up my vehicle. Th More

by JESS.RIVAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aarón black
September 25, 2024

Nice , friendly, accommadating, service oriented, pleasant environment, speedily retuned vehicle. Would have appreciated senior discount. More

by LYDIASOKOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF CAMPBELL, Cristal Aponte
September 25, 2024

Excellent service, very professional and courteous. Made the experience easy and painless. Thank you very much. More

by rosio38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
September 24, 2024

They were supposed to call me back when my replacement part arrived and so far nothing, I been calling my contact and no answer. More

by KORNRANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafa
September 24, 2024

Lack of communication. Multiple texts and calls to the service department with no answer or call backs. I'm waiting on parts to fix a warranty problem since late June. 3 mo More

by ROBB2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JEFF CAMPBELL, Cristal Aponte
September 24, 2024

I will never come back to this dealership nor will i ever buy another vehicle from here either. Bought my past three vehicles and nothing but problems from lying and stealing sales associates to service More

by STAATZJOSHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
September 21, 2024

Attendant was very helpful. Received my car promptly, part was there, did not have to order More

by I_KIRK1624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 21, 2024 -

Viva Dodge Chrysler Jeep responded

We appreciate the kinds words you shared about our parts department! They rarely get recognized for their hard work and service. We look forward to assisting you in the future.

September 21, 2024

Work was done within time specified and excellent results. Mr. Ralph was very very helpful. More

by RUIZELECTRICLLC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Ralph
Sep 21, 2024 -

Viva Dodge Chrysler Jeep responded

Thank you for the kind review regarding Mr. Ralph! We are happy to have Ralph as a part of our team and we look forward to providing you excellent service the next time you visit with us.

September 13, 2024

Gentlemen that assisted me was just awesome, he was very helpful and a true professional. Made my visit very pleasant More

by JOHNNYMV1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
Sep 18, 2024 -

Viva Dodge Chrysler Jeep responded

Thank you for the positive review! We look forward to helping you in the future

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