Viva Dodge Chrysler Jeep

Great customer service from Norma Purchased a Ram and went in to inquire about my plates. Spoke to Norma and she was very helpful and seemed genuine in her concern to help locate my pl Purchased a Ram and went in to inquire about my plates. Spoke to Norma and she was very helpful and seemed genuine in her concern to help locate my plates. I also mentioned that i had lost a set of keys already and she provided information to obtain. My plates were no in and she said she would call me back to inform me of status. Although i do not have my plates, i do appreciate her great customer service and friendliness! Thank you Norma! More

Amazing This is my first time interacting with this dealership. I have to say I’m very impressed with the service I got from everyone that I interacted with e This is my first time interacting with this dealership. I have to say I’m very impressed with the service I got from everyone that I interacted with especially my sales man. He was awesome he was knowledgeable about the vehicle that I was looking at. He was very positive and made sure that he answered all the questions I had. I was very comfortable with him and the service he provided. For anyone who is going to go to this dealership I highly recommend you request him as your salesman More

Ana Marquez AMAZING!!! This is my third car that I have bought from the dealership, and the experience its just PERFECT! The three times Ana Marquez (Sales) has helped me an This is my third car that I have bought from the dealership, and the experience its just PERFECT! The three times Ana Marquez (Sales) has helped me and she is AMAZING... More

Sales Man Ricardo was excellent very helpful proftional we We were very happy with our sale person and the whole experience we would recommend this dealership to family and friends Thank You very much for mak We were very happy with our sale person and the whole experience we would recommend this dealership to family and friends Thank You very much for making happen for us More

Check to make sure car is ready for trip. I took my truck to make sure it was ready to take on a road trip. I spoke to the advisor who was very helpful and courteous. He told me they would mak I took my truck to make sure it was ready to take on a road trip. I spoke to the advisor who was very helpful and courteous. He told me they would make sure my vehicle was safe and if they found anything would bring it to my attention. The service was done in a timely manner and the service advisor Jesus was by far the best I've dealt with yet. He was very knowledgeable and helpful. I will always bring my truck back to him and Viva for service. More

Great Customer service , helpful, friendly, patience and always willing for my interest. Thanks to him I got what I was looking for, now I am very satisfied with my purchase , helpful, friendly, patience and always willing for my interest. Thanks to him I got what I was looking for, now I am very satisfied with my purchase. More

Tire issues One month After purchasing a Renegade my tire blewout on the road. The manager was sarcastic and unhelpful, I had to pay for the new tire. They didn’t One month After purchasing a Renegade my tire blewout on the road. The manager was sarcastic and unhelpful, I had to pay for the new tire. They didn’t sympathize with my issue they blamed me for the tire defect. Horrible customer service! More

Crear service He helped me a lot he gave me alot of advices, I really enjoyed buying a car with them I reccomend him for anyone that is interested in buying a car.. He helped me a lot he gave me alot of advices, I really enjoyed buying a car with them I reccomend him for anyone that is interested in buying a car.. More

Great as always.. Paul Oyston, service consultant is a good example of what a superior service consultant should be..SERVICE IS AND WAS EXCELLENT !!..Always explanation Paul Oyston, service consultant is a good example of what a superior service consultant should be..SERVICE IS AND WAS EXCELLENT !!..Always explanation of service and able to leave dealership knowing work was completed in an excellent and proficient manner.. More

Five star service center! Everyone was helpful! Service! Sales! Rental! Eager to please! Had dealings with each of the mentioned departments and stellar service. I’m from El Pa Everyone was helpful! Service! Sales! Rental! Eager to please! Had dealings with each of the mentioned departments and stellar service. I’m from El Paso but live in Midland and Tere is no services like what you WILL find at VIVA!! More