Viva Dodge Chrysler Jeep

Always in and out when I take my vehicle for services. Friendly staff makes it that much better. Friendly staff makes it that much better. More

We took our jeep in because the battery gave out. This was on October 14th. There was a warranty on the battery. We couldn’t get any type of communication on any updates. They never reached out to u This was on October 14th. There was a warranty on the battery. We couldn’t get any type of communication on any updates. They never reached out to us. We called multiple times and they would let us know they would call tomorrow and have an answer and that would never happen. When they finally got a diagnostic, they just came back and said they couldn’t figure it out and again weeks went by with now answers. This while we are very dependent on this car and it was a hassle to find rides and borrow cars being an inconvenience to others all to hear no updates on our car. It was very frustrating. Finally we got an update after over A month, again over a month to figure out what was wrong. A port was causing the battery to drain so now we have to pay $500 for a part that wasn’t even ordered correctly and again we had to wait for the part to come in for car to be fixed. 37 days to be out of a car and to get minimum communication is extremely frustrating. I hope you all can see this. No efforts to help us out even after so long being without a car. More

Being a customer for a long time. Last three vehicles bought there. Always have good service. Last three vehicles bought there. Always have good service. More

Very professional and trustworthy no lies and good communication of all the people who work there specifically my seller Edgar Rojero communication of all the people who work there specifically my seller Edgar Rojero More

We took our jeep in because the battery gave out. This was on October 14th. There was a warranty on the battery. We couldn’t get any type of communication on any updates. They never reached out to u This was on October 14th. There was a warranty on the battery. We couldn’t get any type of communication on any updates. They never reached out to us. We called multiple times and they would let us know they would call tomorrow and have an answer and that would never happen. When they finally got a diagnostic, they just came back and said they couldn’t figure it out and again weeks went by with now answers. This while we are very dependent on this car and it was a hassle to find rides and borrow cars being an inconvenience to others all to hear no updates on our car. It was very frustrating. Finally we got an update after over A month, again over a month to figure out what was wrong. A port was causing the battery to drain so now we have to pay $500 for a part that wasn’t even ordered correctly and again we had to wait for the part to come in for car to be fixed. 37 days to be out of a car and to get minimum communication is extremely frustrating. I hope you all can see this. No efforts to help us out even after so long being without a car. More

Service was great. Had some technical difficulties getting in touch with the dealership and vise versa. When the dealership tried to call me and or leave a message, not Had some technical difficulties getting in touch with the dealership and vise versa. When the dealership tried to call me and or leave a message, nothing would show up on my phone. Not sure whose end the glitch was on but it would have been nice to be able to have better communication. Again service was great, More

Courteous, hard working. Service team and management trying to do the best for their customers. Not the least expensove, but trustworthy when it xomes to the actial services Service team and management trying to do the best for their customers. Not the least expensove, but trustworthy when it xomes to the actial services. More

My service was fast and I had my jeep back quickly. All my questions were answered. All my questions were answered. More

Very professional and honest and straightforward very good customer service and attention to detail for me the customer good customer service and attention to detail for me the customer More

Customer service was beyond reproach! The knowledge and attention to detail from Nathan was the best I have ever experienced at any dealership. This was the best vehicle purchase experien The knowledge and attention to detail from Nathan was the best I have ever experienced at any dealership. This was the best vehicle purchase experience I have had. More