Viva Dodge Chrysler Jeep

great service from the service statff my visit from the Viva dodge staff was great. The young man that met me, Whose name was Chris, was very professional and addressed my needs including my visit from the Viva dodge staff was great. The young man that met me, Whose name was Chris, was very professional and addressed my needs including washing my car. Stacy, the service manager also came out to greet me and make sure I was being taken care of. The gentleman who is in charge of all service centers for the Viva dealerships, Mr. Patrick Brown, does a great job in training his service people in customer service. More

Horrible service will never go back to you guys went in for a recall you charge me 125 for nothing but I found a better place for a recall you charge me 125 for nothing but I found a better place More

Service My experience started in 2018 when I had lifters replaced. The lifters were replaced twice times and I (and my warranty have paid over $8000). I was My experience started in 2018 when I had lifters replaced. The lifters were replaced twice times and I (and my warranty have paid over $8000). I was told that I had aftermarket parts from AutoZone because supposedly the parts were on back order by 6 months (At one point they had my vehicle from July - Nov and I had to take it back in Dec :( I no longer have a warranty and this last time I took my car in I was told that the warranty is expired and they were being nice to me by offering to not charge for labor (lifters again) but I could buy some lifters that came in for another vehicle. I really believe that there is an underlying problem and did not think I should have to keep buying lifters and the REAL problem isn't addressed. Needless to say that was their final offer. I have my car after spending over $8000 and its still not working properly. I spoke with everyone from the service manager to the general manager...NOT RECOMMENDED!! More

They suck My fiance took my Scat Pack to the dealership for an oil change and ended up paying over $300 extra. Instead of asking her if she wanted them to do th My fiance took my Scat Pack to the dealership for an oil change and ended up paying over $300 extra. Instead of asking her if she wanted them to do the filter replacements, fuel injector flush, and brake fluid flush they took the liberty of starting on it without her say so. To make matters worse they tried to explain to her what and why they did it as if she knew what they were talking about. The way I see it they took advantage of the situation to make a profit. More

My experience with Viva Dodge was awesome! I love my new 2019 Challenger GT. I worked with Rian Toms and she was friendly, professional and was able to get me taken care of with no trouble at all. Everyon 2019 Challenger GT. I worked with Rian Toms and she was friendly, professional and was able to get me taken care of with no trouble at all. Everyone there was super helpful and welcoming. I would recommend Viva Dodge to anyone looking to purchase a new vehicle with no headaches! More

Service I always take my Dodge Avenger to Viva Dodge. I always receive prompt and exceptional service! Can highly recommend Viva Dodge to friends and family I always take my Dodge Avenger to Viva Dodge. I always receive prompt and exceptional service! Can highly recommend Viva Dodge to friends and family. More

Oil change and recalled tailgate latch I was in for an oil change and they offered to fix a factory recall on my tailgate. And the even washed my truck for me. Thanks, Wish I could remem I was in for an oil change and they offered to fix a factory recall on my tailgate. And the even washed my truck for me. Thanks, Wish I could remember the young woman's name with straight black hair and glasses that helped me. More

Very good service by “Viva Dodge Chrysler Jeep” and Chris Chavez who suggested maintenance and service that my Jeep needed. I would highly recommend this place Chavez who suggested maintenance and service that my Jeep needed. I would highly recommend this place More

broken mirror went in took about 15 minutes to tell me it was broke told they me would order a new 1. We'll call call when it is here. in and out! went in took about 15 minutes to tell me it was broke told they me would order a new 1. We'll call call when it is here. in and out! More

Customer service member Chris Herrera took care of recall, asap. Polite young man! Called in the morning and out by 2pm. Thank you very much! recall, asap. Polite young man! Called in the morning and out by 2pm. Thank you very much! More