Viva Dodge Chrysler Jeep

Service My experience started in 2018 when I had lifters replaced. The lifters were replaced twice times and I (and my warranty have paid over $8000). I was My experience started in 2018 when I had lifters replaced. The lifters were replaced twice times and I (and my warranty have paid over $8000). I was told that I had aftermarket parts from AutoZone because supposedly the parts were on back order by 6 months (At one point they had my vehicle from July - Nov and I had to take it back in Dec :( I no longer have a warranty and this last time I took my car in I was told that the warranty is expired and they were being nice to me by offering to not charge for labor (lifters again) but I could buy some lifters that came in for another vehicle. I really believe that there is an underlying problem and did not think I should have to keep buying lifters and the REAL problem isn't addressed. Needless to say that was their final offer. I have my car after spending over $8000 and its still not working properly. I spoke with everyone from the service manager to the general manager...NOT RECOMMENDED!! More

They suck My fiance took my Scat Pack to the dealership for an oil change and ended up paying over $300 extra. Instead of asking her if she wanted them to do th My fiance took my Scat Pack to the dealership for an oil change and ended up paying over $300 extra. Instead of asking her if she wanted them to do the filter replacements, fuel injector flush, and brake fluid flush they took the liberty of starting on it without her say so. To make matters worse they tried to explain to her what and why they did it as if she knew what they were talking about. The way I see it they took advantage of the situation to make a profit. More

My experience with Viva Dodge was awesome! I love my new 2019 Challenger GT. I worked with Rian Toms and she was friendly, professional and was able to get me taken care of with no trouble at all. Everyon 2019 Challenger GT. I worked with Rian Toms and she was friendly, professional and was able to get me taken care of with no trouble at all. Everyone there was super helpful and welcoming. I would recommend Viva Dodge to anyone looking to purchase a new vehicle with no headaches! More

Service I always take my Dodge Avenger to Viva Dodge. I always receive prompt and exceptional service! Can highly recommend Viva Dodge to friends and family I always take my Dodge Avenger to Viva Dodge. I always receive prompt and exceptional service! Can highly recommend Viva Dodge to friends and family. More

Oil change and recalled tailgate latch I was in for an oil change and they offered to fix a factory recall on my tailgate. And the even washed my truck for me. Thanks, Wish I could remem I was in for an oil change and they offered to fix a factory recall on my tailgate. And the even washed my truck for me. Thanks, Wish I could remember the young woman's name with straight black hair and glasses that helped me. More

Very good service by “Viva Dodge Chrysler Jeep” and Chris Chavez who suggested maintenance and service that my Jeep needed. I would highly recommend this place Chavez who suggested maintenance and service that my Jeep needed. I would highly recommend this place More

broken mirror went in took about 15 minutes to tell me it was broke told they me would order a new 1. We'll call call when it is here. in and out! went in took about 15 minutes to tell me it was broke told they me would order a new 1. We'll call call when it is here. in and out! More

Customer service member Chris Herrera took care of recall, asap. Polite young man! Called in the morning and out by 2pm. Thank you very much! recall, asap. Polite young man! Called in the morning and out by 2pm. Thank you very much! More

Very good job keep the good job as always I visit your store all the employees are very professional and polite I be happy doing business with you again soon store all the employees are very professional and polite I be happy doing business with you again soon More

Right from the beginning Chris in service was rude and nothing but negative he would not honor my two year warranty for oil changes even with proof I handed him after arguing with him for quite a while h nothing but negative he would not honor my two year warranty for oil changes even with proof I handed him after arguing with him for quite a while he decided to take my vehicle in for service and made sure to have them take there time on changing the oil I was told on Saturdays first come first served I was the first one in line it still took over two hours I had to go ask and he said he was getting paper work ready instead he went and Hid my vehicle out on the lot and never called me in waiting area to leave instead I had to go looking for someone else to help me if this young man doesn’t Like his job he should find another field of employment he also did not return my due bill and they could not find it in the paper work I have bought several vehicles from this establishment but we’ll never return to this dealership ever again bad Service also called Dodge 800 number and put in a formal complaint More