Viva Dodge Chrysler Jeep
El Paso, TX
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This was definitely one of the easiest and most effective vehicle purchases I have made. The team at Viva Dodge listened to what we wanted and delivered in every way. The price was below what we had anticipa vehicle purchases I have made. The team at Viva Dodge listened to what we wanted and delivered in every way. The price was below what we had anticipated and the car had more features than what we thought we could afford for our daughter. Bobbie was extremely helpful throughout the process and Julio in finance provided great options for us. Definitely recommending this dealership to family and friends! More
I love the Jeep.......we did everything on online......they were great......Jonathan Capristo was very easy to work with.......helped me calm my nerves several times.....seemed to really be in online......they were great......Jonathan Capristo was very easy to work with.......helped me calm my nerves several times.....seemed to really be interested in my concerns.......I would buy from Jonathan again if I live that long !!!!!!! More
Good service, only thing I would say is when a customer is bringing vehicles back for service' she should have a the longer car ready with gas waiting for me..instead both times I had to wait 15 or more mi is bringing vehicles back for service' she should have a the longer car ready with gas waiting for me..instead both times I had to wait 15 or more minutes for her to get car filled with gas.. Both times she knew I was on my way I should not have had to sit and wait for to get loner ready' I was late for a meeting due to this... I always call ahead for this exact reason. So I don't have to wait for them to get car ready.. So my advice would be to be more prepared when they know what customers on its way to leave their car and get a lower things like this should be done at night before not waiting till the customers gets there and make them wait. More
I got an amazing deal on my 2020 Dodge Challenger. They even gave me more than what my trade in was worth in order to get the deal done. Will be buying at Viva from here on. even gave me more than what my trade in was worth in order to get the deal done. Will be buying at Viva from here on. More
LOVED MY EXPERIENCE!! Everything went amazing and smooth! Well definitely refer family and friends!!! I'm enjoying my new (used) vehicle!! It's exactly what I wanted!! Well definitely refer family and friends!!! I'm enjoying my new (used) vehicle!! It's exactly what I wanted!! More
By far one of the worse dealers I’ve been too, when getting warranty work done. They do such a horrible job and half xxxxx, even end up causing more damage to your vehicle. The service manager, is as u getting warranty work done. They do such a horrible job and half xxxxx, even end up causing more damage to your vehicle. The service manager, is as useful as talking to a rock. More
I just have one complaint and it not deal with customer service, which was impeccable. Anytime you have any work done at a dealership excluding an oil change..... all fluids should be top off and the car s service, which was impeccable. Anytime you have any work done at a dealership excluding an oil change..... all fluids should be top off and the car should be washed. My car has been at your dealership over 6 months. That is unacceptable. Things have been broken on my car by your mechanics and you choose not to fix them. I find that bazaar. Your mechanic should be accountable for their actions. I have had a starter which is rare for them to go bad replaced twice. Why? Ricardo was excellent with his customer service skills. I do appreciate that and all his help. Thank you. He went over and beyond the call of duty. More
My family and I bought three vehicles from this dealership and we had an excellent experience each time. All the employees were very professional, friendly and kind especially Edgar Chacon and Juli dealership and we had an excellent experience each time. All the employees were very professional, friendly and kind especially Edgar Chacon and Julio Gomez. Both of them provided such phenomenal customer service from the beginning to the end. They made us feel very welcomed, appreciated and respected our decisions with no pressure. They are absolute assets to the company and deserve to be acknowledged. We thank them for making our car buying experience a memorable one! We absolutely love our vehicles and happy with the choices we’ve made. We definitely will be referring the dealership, Edgar Chacon and Julio Gomez to all our family, friends and whomever may ask about where to go and who to see. We thank you for everything! More
Great service! Sales person Edgar Chacon was very helpful and friendly! Also Julio from finance was great on helping us throughout the process. Great staff to work with. and friendly! Also Julio from finance was great on helping us throughout the process. Great staff to work with. More