Viva Dodge Chrysler Jeep

She was very helpful in meeting my expectations and working with me. Very patient person, truly took her time in making sure things went well. To include cleaning the vehicle after the sale! working with me. Very patient person, truly took her time in making sure things went well. To include cleaning the vehicle after the sale! More

Martin took care of me superb making sure it was a fast delivery and easy paperwork very happy with service and execution and follow up Of any concerns delivery and easy paperwork very happy with service and execution and follow up Of any concerns More

Excellent Customer Service . Thank you Denny for your excellent customer service in the service department. General Manager Manuel Beltrán thank you for ensuring all services were performed. Thank you V excellent customer service in the service department. General Manager Manuel Beltrán thank you for ensuring all services were performed. Thank you VIVA team ! More

Very nice place! Staff is very friendly! Long process for purchasing a car though. Definitely make sure you have a lot of time before going. purchasing a car though. Definitely make sure you have a lot of time before going. More

Customer service was Great... made it easy.. it was a fast process... everyone was very patient with us and was able to answer all of my questions... fast process... everyone was very patient with us and was able to answer all of my questions... More

I came into receive service. Employees were standing around chit chatting. Waited about 5 minutes before the boss asked them to assist me. Service department did not provide customer service I was expec around chit chatting. Waited about 5 minutes before the boss asked them to assist me. Service department did not provide customer service I was expecting. I was then directored to the parts department, they seemed a bit more efficient. I have been to other dealership and customer service is much more attentive and professional. Would not recommend this place if you are looking for customer service and attentiveness! More

We had a great experience and great service. Excellent sales associate. We were very pleased with the service and time spent. Thank you to both. sales associate. We were very pleased with the service and time spent. Thank you to both. More

Marxel Ramos was a great salesman with alot of knowledge on all the vehicles. He was very friendly I would recommend him as a salesman. on all the vehicles. He was very friendly I would recommend him as a salesman. More

Disappointed had appointment 8:15 am didn't leave till 5:30 pm they didn't look at my jeep till late didn't fix 5:30 pm they didn't look at my jeep till late didn't fix More

Not satisfied with purchase. Had the option of a truck or challenger. I purchased a 2021 Dodge Challenger on a Saturday. The down payment was over 5k to cover the trade-in deficit. Took the car home on Satur challenger. I purchased a 2021 Dodge Challenger on a Saturday. The down payment was over 5k to cover the trade-in deficit. Took the car home on Saturday but was to bring the down payment on Monday in cashier check. When I got there I asked the sales rep to see if I could change it for the truck and stated the purchase was final. I think they could have worked with me a little more to leave with the vehicle that I felt better about. More