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Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces
Las Cruces, NM
188 Reviews
Your Source for New Ram, FIAT and Dodge Models, Used Cars, Service and Genuine RAM and Dodge Parts near El Paso
At Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces we don't just sell new Ram, Dodge & FIAT models such as the Ram 1500, 2500, 3500, Dodge Dart, Challenger or FIAT 500...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Ram, Dodge and FIAT service. Rather, at Lithia Dodge Ram FIAT of Las Cruces, we take the time to get to know each and every driver we meet. It doesn't matter where you're from; we get to know your driving style, needs, desires and maintenance habits.
For people looking to buy a car, this means an amiable, pressure-free environment. Rather than push cars, Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces suggests the ones that will best meet your lifestyle and budget. We help make sure you stay on track with ongoing service for your vehicle so you can get every last mile paid for. Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces even has drivers' backs covered in the event of an accident, thanks to our state-of-the-art Ram, Dodge and FIAT parts center and expert staff who are continuously training on the latest repairs and tools of the trade.
To learn more about how Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces, serving Las Cruces, El Paso, TX, Silver City, Deming, and Alamogordo, NM, please contact us. Or better yet, stop in and meet us in person at 860 N Telshor Blvd Las Cruces, New Mexico. Located conveniently near Interstate 25, we're just a short drive from the Memorial Medical Center and the New Mexico State University campus. We hope to have the pleasure of meeting you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 188 reviews
May 24, 2022
When I brought our Avalon in for service Lee, the service advisor related to me the service updates needed with a clear explanation. Service was done on time as was told to me. We appreciate you keeping us u advisor related to me the service updates needed with a clear explanation. Service was done on time as was told to me. We appreciate you keeping us up to date with the service needs of our vehicle. More
by Gtimmerman3
Employees Worked With
Lee c.
May 20, 2022
This dealership service department is the WORST! ! They never call to update on service being provided, and you are left calling them. Often having to leave messages thatare not returned. My vehicle ! They never call to update on service being provided, and you are left calling them. Often having to leave messages thatare not returned. My vehicle was in four times in for weeks unable to fix the issue. The fourth time, after having my vehicle for a week, I had to go in to find out what was going on with my car. I was told it needed critical parts that would not be available for four more weeks. When asked about a loaner car they said they no longer provided that service. Asking about expediting the parts, they said their " hands were tied" and they " have done all they could do". I was told if I could find another dealership that had the parts I could take my car to them, but recomended I not drive the car. They provided me a customer service hot line I could call to try and have the parts expeditied. So after almost three weeks of my vehicle sitting in their lot I learned parts were delivered. They never called to let me know. I then called them and was told they are working on it and would call me back with an eta on when the work would be done and Icould get my car back. Never got a call back so had to call them again the next day to get information on when I could get my car. The saga continues ... i would strongly recommend not doong any business with the Viva Dodge Auto group either in Las Cruces or El Paso. Had the same poor experience at the El Paso location! If I could rate them with zero stars I would. More
by bnunez1963
Employees Worked With
Tony Aguilar, Nicole Largent
April 21, 2022
Took my car into Viva Dodge in Las Cruces, had the best service ever. The service manager Tony came out and greeted me, making me feel welcomed and assured me that I would be taken care of. The service I r service ever. The service manager Tony came out and greeted me, making me feel welcomed and assured me that I would be taken care of. The service I received was quick and easy. Couldn’t be happier with the awesome service! Will define going back. More
by Tim
Employees Worked With
Tony Aguilar
February 05, 2022
Tony & the best mechanics made sure to get our pickup in & back on the road asap! We highly recommend them! Everyone was so friendly and nice to our 3 dogs and both of us too! We can’t thank them all enough & back on the road asap! We highly recommend them! Everyone was so friendly and nice to our 3 dogs and both of us too! We can’t thank them all enough! More
by TMJ Ranch (Mark & Tara Polson)
Employees Worked With
Tony Aguilar, Jesus Guerra
December 24, 2021
Oil change service was adequate but my attempt to have a damaged fender and bumper repaired was a fiasco. The person who assisted me wrote up the sale for the service that day and said I need a new fender damaged fender and bumper repaired was a fiasco. The person who assisted me wrote up the sale for the service that day and said I need a new fender and bumper which he added to the bill. When the part’s came in they couldn’t find the bumper and showed me a picture of it and I told them it was the wrong bumper and to cancel it. I took the fender to get it painted and they installed it. When no credit was issued for the bumper II called again and got a run around. No one is ever in and no one ever answers the phone or takes responsibility. Now they are charging me a 30% restocking fee for the bumper! THE MAN I JUST SPOKE TO ACCUSED ME OF JUST TRYING CHEAT THEM BECAUSE I FOUND A BETTER DEAL ! More
by Angry inLClaraine.smith
Employees Worked With
Chris Brusuelas parts dept, Jordan McCathron
August 12, 2021
Took my 2019 jeep Cherokee in for an oil change and cabin air filter change . I had an 11:30 appointment and I’ve been here 4 hours so far . Absolutely the worst experience I have had at any dealership . air filter change . I had an 11:30 appointment and I’ve been here 4 hours so far . Absolutely the worst experience I have had at any dealership . More
by Taylorrichard169
Employees Worked With
Nicole Largent
July 08, 2021
Outstanding effort by Nicole service writer to get warranty coverage for headlight adjustment! You go girl! Like I said…I should have bought truck here! warranty coverage for headlight adjustment! You go girl! Like I said…I should have bought truck here! More
by reconsjt0321
Employees Worked With
Nicole Largent
June 18, 2021
Toni is always excellent in helping me out very good customer service thanks again for the good job the service department does and especially to toni customer service thanks again for the good job the service department does and especially to toni More
by Laker fan
Employees Worked With
Tony Aguilar
