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Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces
Las Cruces, NM
269 Reviews
Your Source for New Ram, FIAT and Dodge Models, Used Cars, Service and Genuine RAM and Dodge Parts near El Paso
At Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces we don't just sell new Ram, Dodge & FIAT models such as the Ram 1500, 2500, 3500, Dodge Dart, Challenger or FIAT 500...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Ram, Dodge and FIAT service. Rather, at Lithia Dodge Ram FIAT of Las Cruces, we take the time to get to know each and every driver we meet. It doesn't matter where you're from; we get to know your driving style, needs, desires and maintenance habits.
For people looking to buy a car, this means an amiable, pressure-free environment. Rather than push cars, Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces suggests the ones that will best meet your lifestyle and budget. We help make sure you stay on track with ongoing service for your vehicle so you can get every last mile paid for. Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces even has drivers' backs covered in the event of an accident, thanks to our state-of-the-art Ram, Dodge and FIAT parts center and expert staff who are continuously training on the latest repairs and tools of the trade.
To learn more about how Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces, serving Las Cruces, El Paso, TX, Silver City, Deming, and Alamogordo, NM, please contact us. Or better yet, stop in and meet us in person at 860 N Telshor Blvd Las Cruces, New Mexico. Located conveniently near Interstate 25, we're just a short drive from the Memorial Medical Center and the New Mexico State University campus. We hope to have the pleasure of meeting you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 269 reviews
June 19, 2015
Alex Carrillo was very helpful. I had a great experience purchasing a vehicle from him. I will definitely go back to him again and refer people to him was very helpful. I had a great experience purchasing a vehicle from him. I will definitely go back to him again and refer people to him More
by ajimenez78
Employees Worked With
Alex Carrillo
June 17, 2015
My car salesman was very helpful and extremely patient.My ca My car salesman, Alex Carrillo, was very helpful in the decision of making a new car purchase. He took what I wanted out of a car and narrowed down th My car salesman, Alex Carrillo, was very helpful in the decision of making a new car purchase. He took what I wanted out of a car and narrowed down the selection so that I could make the appropriate decision that my family could be happy with. More
by dsharpe101
Employees Worked With
Alex Carrillo
June 07, 2015
Good overall One of the fastest processes I've ever had buying a car. The paper work process was fast and painless. Sales person and manager were very helpful. One of the fastest processes I've ever had buying a car. The paper work process was fast and painless. Sales person and manager were very helpful. More
by Gwen32
Employees Worked With
Raymond Alderette
April 14, 2015
Unprofessional Manager I had bought a new Dodge Challenger a year ago and was interested in a new truck.I dealer with Isac Cole on the truck.Isac sold me my Challenger and h I had bought a new Dodge Challenger a year ago and was interested in a new truck.I dealer with Isac Cole on the truck.Isac sold me my Challenger and he is a very knowledgeable salesman.He is also polite and has the no pressure aditude...great person great saleman.But here is where I am unhappy as a customer.When haggling on the deal on the truck the manager Raymond A starts disrespecting me on the deal.Like I told him your going to lose a sale because of 250.00 difference on price of truck.He talked down to me in front of others and I didn't appreciate that coming from a mamager.We agreed on my price and I paid for the truck in cash this last Saturday.This Monday I show up to pick up my truck and it hasn't yet been brought thru shop for safety checks and detail work. This was 230 pm hours.I addressed this to manager Ray A and his rude answear was...we have been busy today and we just can't stop to get your vehicle done!!!!Again total disrespect by him...you've got my money but yet forget the customer service experience.Truck will be ready on Tuesday but after my experience with this manager and his disrespectful attitude toward me makes me think that I should have never bought this vehicle from Lithia Dodge.If I am not happy with the out come of this issue tomorrow Tuesday...Lithia Dodge can keep the truck and refund my money.This has stressed me out....no person needs to be disrespected like Ray A has done to me. David Aguilera More
by dude77
Employees Worked With
Everett Allen, Raymond Alderette
March 15, 2015
The general manager is completely unprofessional I recently had a pre-negotiated price for a 2015 Dodge Grand Caravan through USAA/Truecar.com. The MSRP of the van was $36,120 and the negotiated pri I recently had a pre-negotiated price for a 2015 Dodge Grand Caravan through USAA/Truecar.com. The MSRP of the van was $36,120 and the negotiated price was $30,892. The lowest the dealership would go was around $32,700. The general manager, Vincent Armijo, told me the USAA discount price does not exist and I must be a liar because he was not lying about the price. The salesman, Chris Van Wyngarden, was extremely low pressure and about the most honest car salesman I have met. The general manager stopped me on the way out the door to call me a liar and say there are no discounts for buying a car through USAA. I do not know how this dealership expects to stay in business when the general manager calls a customer a liar and refuses to accept a pre-negotiated price. More
by alex.rhodes
Employees Worked With
Chris Van Wyngarden, Vincent Armijo
February 20, 2015
Great Vehicle at Great Price with excellent service I got a great vehicle because Vince gently convinced me of the great product a RAM truck is. I previous was a Ford and Mercury owner for 5 decades as I got a great vehicle because Vince gently convinced me of the great product a RAM truck is. I previous was a Ford and Mercury owner for 5 decades as my father was before me. Due to an unscheduled trip, several weeks passed between my first visit and when I purchased. Nevertheless, since Vince was not available, he provided me a referral to another friendly and low-pressure salesman. Raul did a great job and patiently and very friendly answered my questions and assisted in my purchase. My wife and I drove away in new 2015 RAM 1500 truck that was just detailed and nicely appointed with options that Vince correctly anticipated that I would use but not loaded with extras. Strongly recommend visiting this dealer before buying elsewhere. More
by NMH
Employees Worked With
Vincent Armijo, Raul Varela, Raymond Alderette
January 30, 2015
Great experience!!! First of all, Raul Varela is the man you should talk to, he wont pressure you into anything he has great communication and will help you get the car y First of all, Raul Varela is the man you should talk to, he wont pressure you into anything he has great communication and will help you get the car you want. He follows up with you and never gives up. I will definitely go back and buy another car from him. More
by Lchjr
Employees Worked With
Raul Varela
January 19, 2015
No pressuring No hassle Best experience at a dealership. This was the best experience I've had at any dealership. Salesman Raul Varela was courteous helpful and was able to show detailed breakdown of everyth This was the best experience I've had at any dealership. Salesman Raul Varela was courteous helpful and was able to show detailed breakdown of everything being sold to us. The process was easy and very quick. Not at any point were we pressured or harassed about a sale or given any kind of run around. Will visit again and do recommend this dealership. More
by nmvjnm
Employees Worked With
Stephen Lewis, Raul Varela
October 27, 2014
Great Experience Another great experience with David Provencio when purchasing my 2014 Dodge. David is always informative and friendly. I'll be coming back to him for Another great experience with David Provencio when purchasing my 2014 Dodge. David is always informative and friendly. I'll be coming back to him for my fourth vehicle purchase. Kat Martinez was great when informing me of the warranty packages Lithia offers. More
by lisannpro
Employees Worked With
George Provencio, Katlin Martinez
October 09, 2014
Professional Ramon Misquez, made the appointment to have the oil changed, I Corrina, Ramon's wife took it in, the service was excellent and thank you for your serv Ramon Misquez, made the appointment to have the oil changed, I Corrina, Ramon's wife took it in, the service was excellent and thank you for your service. More
by cjmisquez
Employees Worked With
Everett Allen
