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Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces
Las Cruces, NM
271 Reviews
Your Source for New Ram, FIAT and Dodge Models, Used Cars, Service and Genuine RAM and Dodge Parts near El Paso
At Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces we don't just sell new Ram, Dodge & FIAT models such as the Ram 1500, 2500, 3500, Dodge Dart, Challenger or FIAT 500...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Ram, Dodge and FIAT service. Rather, at Lithia Dodge Ram FIAT of Las Cruces, we take the time to get to know each and every driver we meet. It doesn't matter where you're from; we get to know your driving style, needs, desires and maintenance habits.
For people looking to buy a car, this means an amiable, pressure-free environment. Rather than push cars, Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces suggests the ones that will best meet your lifestyle and budget. We help make sure you stay on track with ongoing service for your vehicle so you can get every last mile paid for. Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces even has drivers' backs covered in the event of an accident, thanks to our state-of-the-art Ram, Dodge and FIAT parts center and expert staff who are continuously training on the latest repairs and tools of the trade.
To learn more about how Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces, serving Las Cruces, El Paso, TX, Silver City, Deming, and Alamogordo, NM, please contact us. Or better yet, stop in and meet us in person at 860 N Telshor Blvd Las Cruces, New Mexico. Located conveniently near Interstate 25, we're just a short drive from the Memorial Medical Center and the New Mexico State University campus. We hope to have the pleasure of meeting you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 271 reviews
March 14, 2025
Very great people to work with. Made a very reasonable deal happen for me and my family! Made a very reasonable deal happen for me and my family! More
by FLOLOZANO
Verified Customer
March 13, 2025
Took care of the maintenance of my Ram quickly and efficiently. Josh was great in working with me. efficiently. Josh was great in working with me. More
by FRANKGOLF2
March 13, 2025
Had service performed. Got truck in fast and had service done in a timely manner and completed open recalls Got truck in fast and had service done in a timely manner and completed open recalls More
by pbr1725
Employees Worked With
March 12, 2025
Service was great and would highly recommend. I could always easily contact them and was kept informed of progress with full details. I could always easily contact them and was kept informed of progress with full details. More
by MARKKACZ21
March 12, 2025
I purchased my 2021 Ram Rebel truck brand new at Viva and only have the dealership service my truck. At least 4 out of 5 oil changes and tire rotatioins there is an issue and I have to return. I have had l only have the dealership service my truck. At least 4 out of 5 oil changes and tire rotatioins there is an issue and I have to return. I have had leaking oil. Worse, they rotate the tires and do NOT calibrate the front and rear tires with the correct PSI, they leave the original incorrect air pressure in the tires based on their former position. They need to implement a service QC supervisor who checks these items. BTW, I do NOT believe they perform a 30 point inspection check touted on the invoice. If they can't even accurately complete the paid service why would I believe they perform some 30 point "free" check of the truck engine components...SURE! I have heard these same complaints from other customers. Their service team needs help! More
by TOMCUSUMANO
Employees Worked With
March 12, 2025
I had originally take my jeep In to get my heater working, it was diagnosed and was going to be repaired! After my approval I was told a about a week! In real time it was closer to a month! I went i working, it was diagnosed and was going to be repaired! After my approval I was told a about a week! In real time it was closer to a month! I went in to pickup and the heater wasn’t even working, so I got the advisor and was told about it! Well it took it back and was told that the tech had fixed the wrong part, so I was told that was going to cost me another $400 on top of the $1400 I had already paid them! I told them xxxxxxxx that I wasn’t going to pay the extra amount! Well they took it back and was told another week, well they lied again, took 2 weeks, well they finally told me it was ready, so I went Saturday to pick it up, I got 1 key even though I had dropped off 3 keys! I was told that my keys were lost, so after the gentleman that helped me was able to locate my keys, they had already given me a duplicate key! Bad thing about it was that I wasn’t even offered any thing to compensate for my lost time! Unfortunately I’m getting ready to look for a new truck and there is no way that I would use your company! More
by LGLUJAN58
March 08, 2025
I did not give Mathew Bowman or Alexis O Villicana a rating because I have no idea who those people are. This survey forced me to select the make of vehicle purchased but did not give me the option to rating because I have no idea who those people are. This survey forced me to select the make of vehicle purchased but did not give me the option to select Jeep, which is what I purchased. Most of the optional questions relate to things I did not have anything to do with. This is a very generic survey that has nothing to do with the actual process of purchasing a vehicle. More
by P.HOUSEHOLDER
Employees Worked With
March 08, 2025
David Ortiz was great! He took care of my concerns and coordinated an appraisal of my vehicle with Karla Cordero. He took care of my concerns and coordinated an appraisal of my vehicle with Karla Cordero. More
by thomass706
Employees Worked With
March 04, 2025
They never give a status update even when they say they'll call. They also didn't fix my two problems. I took it to a different dealer and got one fixed, the other is in process. they'll call. They also didn't fix my two problems. I took it to a different dealer and got one fixed, the other is in process. More
by Bill
Employees Worked With
Damian
