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Viva Chevrolet
El Paso, TX
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I have always used this place for oil changes since i bought my vehicle here. They used to give me a full inspection and wash it as well. Now, they take the same amount of time and they only do the oil c bought my vehicle here. They used to give me a full inspection and wash it as well. Now, they take the same amount of time and they only do the oil change. Nice people too. More
The level of service I get at Viva Chevrolet surpasses what I used to get at Lexus, who is/was known for their concierge service. The quality of their work and the professionalism of their staff is absolu what I used to get at Lexus, who is/was known for their concierge service. The quality of their work and the professionalism of their staff is absolutely first-rate. 10/10! More
I went on a Saturday, I wanted to get a (Chevy Spark LS Standard)as a work car to save on gas. I called weeks prior spoke with Luis . I asked for him when I got there...the place is terrible customer servi Standard)as a work car to save on gas. I called weeks prior spoke with Luis . I asked for him when I got there...the place is terrible customer service all the employees were huddled together no mask , blasting loud awful music. It was so bad I went outside in the heat! Long story short they couldn’t get car started..no test drive, no gas, dead battery go somewhere else Save yourself the shock, lack of customer service and waste of time! TOO MANY RED FLAGS ! He asked if I wanted to test drive a automatic and they’re all the same ! I said NO thank you and left! RED FLAG RUN! More
Bad Experience Broke down with our Volt and had it towed to Vista, after three days we were quoted $6000.00 to repair. I called other dealers to discover the only ce Broke down with our Volt and had it towed to Vista, after three days we were quoted $6000.00 to repair. I called other dealers to discover the only certified volt repair dealer was Rudolph Chevrolet. I was also told Vist a should never have taken it in. I had the Volt towed to Rudolf only to find out the Vista technician had gotten grease all over the interior of the auto. Rudolph Chevrolet repaired the Volt for $3100.00 More
Do NOT buy a car here! They have zero integrity and will not honor GM offers. Worst car buying experience I’ve ever had! When I had an issue with GM financial, Viva said they’re not GM and GM says it’s the not honor GM offers. Worst car buying experience I’ve ever had! When I had an issue with GM financial, Viva said they’re not GM and GM says it’s the dealership’s issue. Viva finance managers will lie to close the deal! Do not buy from them! You’ll be sorry if you do! More
As always my favorite dealership..Carolina the serice rep..truly professional friendly..got my truck back in a timely manner..the best dealership bar none.. rep..truly professional friendly..got my truck back in a timely manner..the best dealership bar none.. More
Carolina Careceres was truly professional and helpful with the entire process. She made sure she described all services being conducted without leaving anything out. Very good service. with the entire process. She made sure she described all services being conducted without leaving anything out. Very good service. More
Great Service Viva is hands down has the best service center I have ever taken any of my cars for service. The one reason is because of service specialists, Gus Tor Viva is hands down has the best service center I have ever taken any of my cars for service. The one reason is because of service specialists, Gus Torres. He always goes above and beyond to take care of my family and me. Always gets my vehicles done, washed and delivered on time. I will always go and recommend Viva Chevy service department because of Gus. Thank you always for treating us right Mr.Gus. Viva needs to get him to train more people like him. More