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Viva Chevrolet

El Paso, TX

4.3
140 Reviews

5915 Montana Ave.

El Paso, TX

79925

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Showing 140 reviews

August 28, 2024

Miguel Garcia was excellent sales men he went beyond expectations over the top very well . More

by jgonzo95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Quintana, Miguel Garcia
July 18, 2024

No cameras no proof in the service department. Check your vehicle before leaving they won’t take responsibility for crashing your car. More

by Lilymarshow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jul 18, 2024 -

Viva Chevrolet responded

We appreciate your feedback and are genuinely sorry to hear about your experience. Ensuring the safety and satisfaction of our customers is of utmost importance to us. We take all concerns seriously and will review our processes to prevent such incidents in the future. If you would like to provide more details or have any further comments, please feel free to email us at jose_jimenez@vivaautogroup.com and we will ensure your feedback reaches the appropriate department.

November 02, 2023

My Daughter is stationed at fort bliss in El Paso. Her Chevy trax engine light came on and I told her to take the car to a Chevy dealer to have it checked. She make an appointment at this dealership. More

by jtisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who knows
July 24, 2023

False Advertising, Jacked price after I arrived at dealership. Continues in your advertising. Cheaters, you are complisant. More

by Pissed
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Managment
July 11, 2023

Great customer service and extremely professional, very satisfied customer. I purchase 2 brand new vehicles and extremely pleased of the decision I made of going to Viva Chevrolet. More

by Richard Loera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone
December 30, 2022

Dealership Financial department screw me over big time. They took advantage of me because I was naïve. My credit and savings are destroyed. They fill me up with lies, now I’m paying the price. I will conti More

by O.santos4
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Financial Office
November 09, 2022

Received terrible service all together my reps Daniel and Miguel I was going back and forward with them about a approval that I received they we’re trying to give me the truck the Nissan Titan with 3k miles More

by Big fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel
May 31, 2022

Pues mi opinion sobre este dealer es muy pobre. de toda la gente que trabaja alli dan muy mal servicio y me arrepiento de aver comprado alli mi pickup, que no siquiera me la quisieron lavar,asi pura More

by Prieta44@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
May 31, 2022 -

Prieta44@yahoo.com responded

Y del servicio en lo que se refiere alas licenses plate ,ya tengo 2 meses y yo creo algo hicieron mal porque todavia no me llegan. Ahora no puedo mover mi pickup porque ya se me vencio el permiso que me dieron y les marco para preguntar y la muchacha que contesta en ese department me s Dio muy despota casi caso me dijo que no este fregando entonces pues todo es malo alli.

November 23, 2021

Very professional, excellent customer service and very knowledgeable about my truck easy purchasing process but very lengthy. More

by swanson567@hotmail.com
Recommend Dealer
Yes
Employees Worked With
I cant remember
November 08, 2021

Awesome service they got me in and out. The service rep was very good at her job More

by Kevtev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina
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