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Viva Chevrolet

El Paso, TX

Overview
Reviews
4.3
140 Reviews
Call Dealership (915) 834-6800

5915 Montana Ave.

El Paso, TX

79925

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By Type

Showing 140 reviews

November 20, 2024

Jazel was very friendly and helpful. She helped me out a lot. Thank you ma’am. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazel Sosa
Report | Print
Nov 22, 2024 -

Viva Chevrolet responded

Thank you, Ashley! We’re so glad to hear that Jazel provided such friendly and helpful service. Your kind words mean a lot to us, and we’ll be sure to share them with her. If there’s anything else we can assist you with, don’t hesitate to reach out. Thanks again for choosing us! 😊

November 18, 2024

Excellent service done by the service dept. Kept me updated on my vehicle and answered any questions I had. More

by koralinda84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept- Edward and Christian
Report | Print
Nov 19, 2024 -

Viva Chevrolet responded

Thank you so much, Koralinda84, for your fantastic review! We're thrilled to hear that our service team provided excellent care and kept you well-informed throughout the process. Your satisfaction means everything to us, and we’re always here to answer any questions you might have. We look forward to serving you again in the future! 🚗✨

November 16, 2024

I came in for an appointment for which I was told that my oil change and recall on my radio would be handled. I was there for 5 hours. The next day I received two emails. One saying my radio still needed to More

by DEMETRIUSSTRIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Portillo
Report | Print
November 13, 2024

Speedy and efficient. Chris Arvizu kept me updated on my service progress and was easy to talk to. More

by SHAUNA PARRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arvizu
Report | Print
Nov 14, 2024 -

Viva Chevrolet responded

Hi Shauna, Thank you so much for your 5-star review! We're thrilled to hear that you had a speedy and efficient experience at Viva Chevrolet. Chris Arvizu is definitely an asset to our team, and we're glad he was able to keep you updated and make the process smooth. Your feedback means a lot to us, and we look forward to serving you again in the future. If you need anything else, don’t hesitate to reach out! Best regards, The Viva Chevrolet Team

November 12, 2024

Easiest transactions I've ever experienced. Very happy with the overall experience. Mauricio was great. More

by saucedofamily2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Bugarin
Report | Print
Nov 13, 2024 -

Viva Chevrolet responded

Hi saucedofamily2012, Thank you so much for your amazing 5-star review! We're thrilled to hear that your transaction was the easiest you've ever experienced, and we're glad Mauricio could make your experience even better. If you ever need anything in the future, don't hesitate to reach out. We're always here to help! Thanks again, Viva Chevrolet Team

November 12, 2024

Very happy with sales rep, on customer service and knowledgeable and would recommend to family and friends More

by Fergusonshms
Recommend Dealer
Yes
Employees Worked With
Miguel Estrada
Report | Print
Nov 13, 2024 -

Viva Chevrolet responded

Hi Fergusonshms, Thank you for the wonderful 5-star review! We're so glad to hear that you were happy with the service and knowledge of our sales rep. Your recommendation means a lot to us, and we truly appreciate you sharing your experience. If you ever need anything in the future, don't hesitate to reach out! Thanks again, Viva Chevrolet Team

November 11, 2024

Great work i took my traverse to get serviced and they went above and beyond. Thank you christian arvizu More

by ROBERTOTLAPANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian arvizu
Report | Print
Nov 13, 2024 -

Viva Chevrolet responded

Hi Roberto, Thank you so much for your 5-star review! We're thrilled to hear that Christian Arvizu and the team went above and beyond to service your Traverse. Your kind words mean a lot to us, and we're glad you had a great experience. If you need anything else in the future, don't hesitate to reach out! Thanks again, Viva Chevrolet

November 08, 2024

Both sales rep,help me a lot to get the car that my wife wants,thank you guys More

by oscartarget
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Robles, Osvaldo Olivas
Report | Print
November 04, 2024

Great service. Only thing I was expecting and didn’t get is a car wash. More

by SANDRAAMADORDUFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall her name
Report | Print
Nov 05, 2024 -

Viva Chevrolet responded

Hi Sandra, Thank you for your feedback! We're thrilled to hear you were happy with the service. We apologize for the misunderstanding regarding the car wash. We strive to meet our customers' expectations, and it looks like we missed the mark on that detail. Please feel free to reach out to us, and we’d be happy to arrange a complimentary car wash for you at your convenience. Thank you for bringing this to our attention! Best regards, Jose Jimenez BDC Manager jose_jimenez@vivaautogroup.com

November 04, 2024

The service department is doing a great job. They take care of my needs in a timely manner. More

by JERRYDOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Robles
Report | Print
Nov 05, 2024 -

Viva Chevrolet responded

Hi Jerry, Thank you so much for your kind words! We're thrilled to hear that our service department has been meeting your expectations and taking care of your needs in a timely manner. We truly appreciate your trust in us and look forward to continuing to serve you. If you ever need anything in the future, don't hesitate to reach out! Best regards, Jose Jimenez BDC Manager

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