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Viva Chevrolet

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.3
127 Reviews
Customer Service. Community. Commitment. Legacy This is what has been driving the Viva Chevrolet since 1985. Over the years, we’ve sold many makes and models and continue to grow in El Paso and Las Cruces. We’ve met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years. Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you’re looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Chevrolet family of dealerships be your only choice. We’re ready to meet your transportation needs. At the Viva Chevrolet we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Chevrolet believes that an educated and healthy community is a prosperous community to raise a family in. Servicio al Cliente. Comunidad. Compromiso. Legado. Este ha sido el enfoque de Viva Chevrolet desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 años. Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Chevrolet sea su única opción.
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5915 Montana Ave.

El Paso, TX

79925

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Showing 127 reviews

October 28, 2024

I took my vehicle for service,and the personnel was very polite and helpful,customer service was professional, I would definitely take my vehicle again. More

by MARIAVILLAGRAN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Mendoza,Christian Tovar.
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Oct 29, 2024 -

Viva Chevrolet responded

Thank you for your kind words, Maria! We're so glad to hear that our team made your experience a positive one. Your satisfaction is really important to us, and we appreciate you choosing us for your vehicle's service. We look forward to seeing you again!

October 28, 2024

Outstanding service, everything was done perfectly to my car. No hassle and no waiting nothing but a great experience. More

by angelicamartz95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu
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Oct 29, 2024 -

Viva Chevrolet responded

Thank you so much for your fantastic review, Angelica! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we’re glad everything went smoothly for your car. We look forward to serving you again in the future!

October 27, 2024

Very pleasant to work with,. would recommend to family and friends , co workers. Keep up the great work More

by Fergusonshms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Viva Chevrolet responded

Thank you for your kind words and 5-star review, Fergusonshms! We're delighted to hear that you had a pleasant experience and would recommend us to others. Your support means a lot to us, and we’ll keep striving to provide great service. If you need anything in the future, don’t hesitate to reach out!

October 26, 2024

Good customer service! ! Very helpful service tech and informative on the work provided to my vehicle More

by SIERRA.MIKE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from service department
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Oct 28, 2024 -

Viva Chevrolet responded

Thank you for your 5-star review, Mike! We're glad to hear you had a great experience with our service team. Providing helpful and informative service is our priority, and it’s wonderful to know we met your expectations. If you need anything else, feel free to reach out. We appreciate your support!

October 24, 2024

When dealing with dealerships it can be a headache getting a new vehicle. That was not the case when me and my wife bought our new Traverse Z71 More

by skyler8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
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Oct 28, 2024 -

Viva Chevrolet responded

Thank you so much for your fantastic review, Skyler! We're thrilled to hear that you and your wife had such a smooth experience purchasing your new Traverse Z71. Our goal is to make the process as hassle-free as possible, and it's wonderful to know we hit the mark for you. Enjoy your new vehicle, and don't hesitate to reach out if you need anything in the future!

October 22, 2024

This is the second vehicle I bought from Viva Chevy. The staff is always so welcoming and professional. Antonio was very attentive and kept an open line of communication with me. Viva Chevy is my prefer More

by ASHLEYSANDERS0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Viva Chevrolet responded

Thank you so much for your wonderful review, Ashley! We're thrilled to hear that you chose Viva Chevy for your second vehicle purchase. It's great to know that Antonio provided you with attentive service and kept communication open throughout the process. We truly appreciate your loyalty and look forward to serving you again in the future! Safe travels in your new vehicle!

October 17, 2024

I feel this dealership needs a better way of assisting people with other transportation while they’re vehicle is in the shop. More

by MG0485872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Cereceres
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Oct 19, 2024 -

Viva Chevrolet responded

Hello! Thanks for your review! We appreciate your input about transportation options while your vehicle is in the shop. We’re always looking to improve, and I’ll pass your suggestion along to the team. If you have any other thoughts or need assistance, feel free to reach out. We hope to serve you better next time! Best, Jose Jimenez Viva Chevy

October 15, 2024

Good and professional service, I like to take my vehicle to service with you, sometimes the mechanic don't leave oil marks on the body of my truck 😀. More

by CSAN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu
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October 14, 2024

Service very efficient with my time completely satisfied, will recommend to everyone thank you guys More

by RAYMONDRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan services department
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Oct 15, 2024 -

Viva Chevrolet responded

Thank you so much for your kind words, Raymond! We're thrilled to hear that you had a positive experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. If you need anything else, don’t hesitate to reach out!

October 12, 2024

You said I needed all these services but when I said check my history because I always take my car to viva Chevrolet. I didn't need half of them so if I hadn't said anything you would have ripped me off More

by RJCJWMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department one star
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Oct 12, 2024 -

Viva Chevrolet responded

Hello! Thank you for your feedback. I’m really sorry to hear about your experience and understand your frustration. Our goal is always to provide transparent and necessary services, and it sounds like we missed the mark this time. I appreciate you bringing this to our attention, and I hope you’ll consider giving us another chance in the future. If you have any further concerns, please don’t hesitate to reach out directly. Wishing you safe travels, Jose Jimenez BDC Manager jose_jimenez@vivaautogroup.com Viva Chevrolet

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