Viva Chevrolet
El Paso, TX
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Diagnostic Excellent Customer Service w a Smile Thanks Adrain Lopez Quickly and accurately diagnosed my car I also was offered a free wash Thanks Viva Chevrolet Excellent Customer Service w a Smile Thanks Adrain Lopez Quickly and accurately diagnosed my car I also was offered a free wash Thanks Viva Chevrolet More
Truck purchas Been looking for a truck for over two weeks and found a good deal on a brand new truck great customer service and friendly people trying to find our n Been looking for a truck for over two weeks and found a good deal on a brand new truck great customer service and friendly people trying to find our needs More
Batteries ARE included! I'm giving Viva Chevy a 5 Star rating because this team ROCKS! I recently had to drop off my 2015 Chevy Silverado with the service team at Viva Chevy, I'm giving Viva Chevy a 5 Star rating because this team ROCKS! I recently had to drop off my 2015 Chevy Silverado with the service team at Viva Chevy, due to a dead battery. My service technician was Daniel. He was very professional and easy to talk to about the truck. After a brief overview of the truck, he assured me that the truck would be fine and that they would find the source of the problem. Daniel was swift in also noticing that my truck had a recall to take care of and asked me if they could take care of that as well. A Chevy Malibu was loaned to me for the duration of the service repair so I could get back to work. (A beautiful and fun car by the way) After several days, Daniel notified me via email and phone call of the status and that upon approval, my truck would have its battery replaced under warranty. A day later, Daniel called me to let me know my truck was ready. Overall, this service went very well, and I was pleased to get back into my own vehicle. I highly recommend Daniel and the team at Viva Chevy! More
Oil change, tire rotation Friendly service when i got therw, Great communication during the oil change with emails and updates, will be go back Saturday for a check engine ligh Friendly service when i got therw, Great communication during the oil change with emails and updates, will be go back Saturday for a check engine light that's was on More
My Experience at Viva was great this is a very great company. the cars are beautiful and I really liked the time and effort that they put into helping me get the right car for myself this is a very great company. the cars are beautiful and I really liked the time and effort that they put into helping me get the right car for myself. I loved how they explained what my car does in perfect description. More
Good truck I love my Chevrolet Silverado 4 wheel drive High Country 2016, excellent customer service, Luis Cabrera is very helpful,I will recommend him, thank yo I love my Chevrolet Silverado 4 wheel drive High Country 2016, excellent customer service, Luis Cabrera is very helpful,I will recommend him, thank you viva Chevrolet!!!!! More
Excellent, A+++ service Viva Chevrolet Montana I purchased a truck about nine months ago from Jesus Alderete. I have bought many cars in the past but for the first time I received service without I purchased a truck about nine months ago from Jesus Alderete. I have bought many cars in the past but for the first time I received service without being pressured to buy. Jesus was patient and listened to my needs for a new truck and was able to offer different options within my budget. Jesus is a candid and reliable professional. I was so glad with the purchase that I bought a suburban for my wife a few months ago. Now I know who to look for in my next purchase. Jesus also guided us to the Finance where Manuel Beltran explained the financing options and also helped in securing a good interest rate from a local bank. The complete process was smooth and prompt, I will highly recommend Jesus Alderete and Viva Chevy team at Montana. By the way, they allowed me hit the dong!! Jose U More
Stay away from Robert Herrera I feel like this may have been a good experience over all, but the manager named Robert Herrera is the single most shadiest person I've ever dealt wit I feel like this may have been a good experience over all, but the manager named Robert Herrera is the single most shadiest person I've ever dealt with. I was warned by others not to go to Viva but against my better judgement I gave them a chance. Let's put I this way, make sure your forms are signed by ONLY YOU, because Herrera had no problem signing things in your name. Dude should be fires More
My First time buying a Car Felt very comfortable. The Sales Representative answered all my questions. Very friendly and it was fast and easy. Will be returning and recommending Felt very comfortable. The Sales Representative answered all my questions. Very friendly and it was fast and easy. Will be returning and recommending to friends and family More
Shady business practices. Bought a 2013 chevy sonic from this company around 2 months ago. I stated I was in the military and was looking for a good reliable car. I had a pre-a Bought a 2013 chevy sonic from this company around 2 months ago. I stated I was in the military and was looking for a good reliable car. I had a pre-approved loan through my bank and I was able to put down half of the total amount upfront as a down payment. Now the problem is that my pre-approved loan was around 7% interest and they offered me a loan at 6%. Being the naive and inexperienced guy I am I accepted that offer. So I bought the car thinking I recieved a good deal with 6% interest only to find out over a month later I am paying close to 17%. Sure enough I read over my car paperwork again and there it was 17% Now yes it was my fault for not reading the paperwork as thoroughly as I should of. But at the end of the day how can you trust this business? Here I am, A young soldier (with excellent credit I may add) wanting to buy his first car and I get taken advantage of like that? That is no way a reputable business should operate. Horrible company and I want Viva Chevy to know this will not be the first negative review you will be hearing from this man. More