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Viva Chevrolet
El Paso, TX
125 Reviews
Customer Service. Community. Commitment. Legacy
This is what has been driving the Viva Chevrolet since 1985. Over the years, we’ve sold many makes and models and continue to grow in El Paso and Las Cruces. We’ve met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years.
Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you’re looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Chevrolet family of dealerships be your only choice. We’re ready to meet your transportation needs.
At the Viva Chevrolet we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Chevrolet believes that an educated and healthy community is a prosperous community to raise a family in.
Servicio al Cliente. Comunidad. Compromiso. Legado.
Este ha sido el enfoque de Viva Chevrolet desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 años.
Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Chevrolet sea su única opción.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 125 reviews
November 23, 2024
Excellent Customer Service . By Juan Auto Service Job has done excellent . Always it’s great to take are trucks for Service on Viva Chevrolet Thank You Juan for let us feel so By Juan Auto Service Job has done excellent . Always it’s great to take are trucks for Service on Viva Chevrolet Thank You Juan for let us feel so trusted with you guys . More
by CCOMPEAN29
Verified CustomerEmployees Worked With
Juan Auto Service
November 23, 2024
Jazel was great in showing me the trucks. She was easy to speak with and was courteous. When I chose one I liked, it took her quite a long time to get what I wanted in price, due to her havin She was easy to speak with and was courteous. When I chose one I liked, it took her quite a long time to get what I wanted in price, due to her having to go back to her manager (which is what all dealerships salesmen do). They are never given the opportunity to approve much with their managers! The manager took my keys and was going to check my 2017 Silverado to see how much they would give me for it, but they never even mentioned my truck again. Maybe that was a good thing, as Carvana offered me $24,000. It took about 4.5 hours to get my new truck and leave! I went for my wife to help drive the new truck home as they said I could bring it back the next day to clean it. I returned the next day and it took 4 hours!! They failed to glue down a loose rubber piece to the bed cover, so I returned again for that to be taken care of. That took 15 minutes. Jazel's numbers she had shown me did not match the final figures with the finance person, so I asked him to correct them. I noticed the number used from the odometer was different from what was shown on the contract. I am sure they used the fuel amount mileage figure as the incorrect number. More
by jmorep
Employees Worked With
Jazel
November 22, 2024
It wasn’t very well and o always go to Chris he is very polite. I had 1 bad encounter with a female over the phone and was very rude so every time I go I approach Chris because if my past experiences with polite. I had 1 bad encounter with a female over the phone and was very rude so every time I go I approach Chris because if my past experiences with him. He is a great service representative. More
by greeneyes030303
Employees Worked With
November 16, 2024
I came in for an appointment for which I was told that my oil change and recall on my radio would be handled. I was there for 5 hours. The next day I received two emails. One saying my radio still needed to oil change and recall on my radio would be handled. I was there for 5 hours. The next day I received two emails. One saying my radio still needed to be fixed and that I missed my appointment. I know the radio isn’t fixed as it is still messing up. My time is just as important as yours. I live two hour away and have to buy gas and drive there for maintenance to keep my vehicle warranty good. More
by DEMETRIUSSTRIP
Employees Worked With
November 12, 2024
Very happy with sales rep, on customer service and knowledgeable and would recommend to family and friends knowledgeable and would recommend to family and friends More
by Fergusonshms
Employees Worked With
