Viva Chevrolet

My salesman, Anibal Santiesteban, did an excellent job assisting us with the purchase of my 2025 Corvette. However, the issue lies with the dealership. I purchased the car on 11/23, and by 12/3, with o assisting us with the purchase of my 2025 Corvette. However, the issue lies with the dealership. I purchased the car on 11/23, and by 12/3, with only 387 miles on it, the check engine light came on. I couldn’t believe it. I took the car to the dealership the next day, 12/4. They told me it would take 2–3 days to diagnose the issue and promised to update me by the afternoon of the 4th or the morning of the 5th at the latest. Unfortunately, I never received a call and had to reach out to them myself. Initially, I was told the advisor wasn’t available and that they’d call me back. Hours later, the advisor finally returned my call, but they still didn’t have an answer. By Friday, 12/6, I decided to visit the dealership in person. To my disbelief, all they had done was pull the error codes from the car—something that takes minutes at an auto parts store like AutoZone. They said they didn’t know what was wrong with the car and couldn’t provide a timeframe for the diagnosis. I asked for a loaner vehicle, but they said none were available. Frustrated, I requested to speak with a manager. I explained the situation and asked for a replacement vehicle, as I no longer trust this car after it broke down with only 387 miles. The manager refused, saying I had to wait. I then asked if they could assist with my first payment, given that the car has been sitting in their shop, unused. Again, they said no. After pressing the issue further, they finally gave me a loaner vehicle. However, as of today, 12/11, I still haven’t heard from the advisor, Juan. This entire experience has been incredibly frustrating, disheartening, and infuriating. I expected better service and support, especially after purchasing a new expensive vehicle! More

I return to this service department because of the attention by Carolina ceniceros simply excellent. attention by Carolina ceniceros simply excellent. More

Poor service took longer than expected escuse was too many vehicles to service by appt does not work many vehicles to service by appt does not work More

Victor was supported with all the steps to get my new truck. All paperwork was also done quickly and efficiently. truck. All paperwork was also done quickly and efficiently. More

Miguel Estrada helped us a lot with our new purchase. Gave us all the details and is very nice. Gave us all the details and is very nice. More

Always excellent service. The staff is very efficient and receptive. They keep informed about the progress of the work and that is appreciated. The staff is very efficient and receptive. They keep informed about the progress of the work and that is appreciated. More

Service advisor did a great job at taking care of what services I needed done on my truck services I needed done on my truck More

Service advisor was able to show my service history quickly and honor the coupon I had on hand. Pick up was fast and friendly, and they were able to show my savings with the coupon. Quality of work h quickly and honor the coupon I had on hand. Pick up was fast and friendly, and they were able to show my savings with the coupon. Quality of work has always been very good. This is why I will continue to come back for all my service needs. More