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Viti Volvo Cars Tiverton

Tiverton, RI

5.0
71 Reviews

975 Fish Road

Tiverton, RI

02878

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Showing 71 reviews

May 29, 2017

Great experience. Quality workmanship, Peter was excellent. Timely and accurate updates. Quality and timeliness of repairs was excellent. Would highly recommend this dealership. Peter and More

by George5555
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
May 30, 2017 -

Viti Volvo Cars Tiverton responded

Hi George thank you for the wonderful review. The service team truly strives to go above and beyond to make sure you are satisfied. We are happy to hear you experienced the Viti Volvo way!

May 26, 2017

happy i was happy and pleased with the young man who came to assist my son and i. we walked into the showroom and this tall young man came to our aide. More

by 0316
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tarantino, Debra Gleavey, Greg Flynn, Angelo Gutierrez
May 30, 2017 -

Viti Volvo Cars Tiverton responded

Angelo is a great addition to our team and we are happy to hear you experienced the Viti way! You can always count on receiving top notch assistance. Glad to hear you enjoyed the ride! Thank you for taking time to leave us a kind review.

May 25, 2017

Emergency repair You simply cannot do better if you are in the area of service, no matter what your business! Greg Flynn went so far and beyond, I cannot say enough. More

by Gail444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Flynn
May 30, 2017 -

Viti Volvo Cars Tiverton responded

Hi Gail. We pride ourselves on outstanding and exceptional customer service and it sounds like Greg was a perfect example of that! Here at Viti we want our customers to feel like they are part of the family. Glad to hear you felt valued and received the help that you needed. Thank you for the great review!

May 23, 2017

110k checkup Greg was enthusiastic to help get our XC back on the road. With a state inspection that found that the front brakes had to have a total rebuild, repa More

by myvolvoXC70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Flynn
May 24, 2017 -

Viti Volvo Cars Tiverton responded

Glad to hear that you enjoyed your service experience with Viti! Greg is a wonderful part of our team and consistently goes above and beyond for his customers. It's important to the Viti family that our customers come first above all else. Thanks for the review and we look forward to working with you again!

May 14, 2017

Great experience 20 plus years of buying cars and first time that the dealership and salesman, Chris, took time and effort to assemble a binder (including photo of the More

by Alex
Recommend Dealer
Yes
Employees Worked With
Chris Dutra
May 15, 2017 -

Viti Volvo Cars Tiverton responded

Alex, thanks for the positive feedback. Chris personalizes each experience for his customers. Glad to hear your experience was a memorable one.

May 14, 2017

Five star service! Super service! Very customer friendly experience hours. So enjoyable, I literally look forward to bringing my car in for service! Greg Flynn always More

by Macmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Flynn
May 15, 2017 -

Viti Volvo Cars Tiverton responded

Thank you for the wonderful review. We are always happy to see our customers and will continue to provide great service.

May 10, 2017

Outstanding Service I have used this dealership for many years. their service is outstanding, and Greg Flynn is an incredible asset to this organization. Highly recomme More

by lm55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Flynn
May 11, 2017 -

Viti Volvo Cars Tiverton responded

Thank you for the great review. We pride ourselves on outstanding customer service and Greg is a fine example of that. We truly appreciate your recommendation!

May 10, 2017

Nothing but Great Service!!! I have been using Viti Volvo to service my S60 sedan for about a yea.. Their service and professionalism has been nothing short of superb. In particul More

by 849049
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
May 10, 2017 -

Viti Volvo Cars Tiverton responded

Thank you for your review! Peter is an excellent member of our team and cares very much about his customers. Our goal at Viti is to meet and exceed our customers expectations. We appreciate your loyalty and business and we look forward to working with you for all of your vehicle needs!

May 05, 2017

Wonderful buying experience! My husband and I recently purchased a vehicle from this dealership. We were coming from Alabama to view the vehicle and make the purchase. Our salesma More

by SkyDefazio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Tarantino, Debra Gleavey
May 08, 2017 -

Viti Volvo Cars Tiverton responded

Thank you for the great review. It's our job to make sure that we give you the best experience. After all, you traveled all that way to purchase your new car from Viti, it's the least we can do to make sure your experience was exceptional! Enjoy!

March 16, 2017

Agreed Trade-in changed last Moment Noticed the one review for Viti Volvo, having a similar problem. I didn't quite get to closing the deal, but I was near to it. Unfortunately, the ve More

by awsm123
Recommend Dealer
No
Employees Worked With
Marcus, and Steve from MB, covering for off-duty sales manager
Mar 20, 2017 -

Viti Volvo Cars Tiverton responded

Hi Alan, We apologize for the confusion that was created when two different managers appraised your vehicle and came up with a slightly different value. Upon looking into the details, it is my managers understanding that there were other factors outside of the trade value that prevented us from putting a deal together. Please know that he is already reviewing our process to see how we can prevent this type of experience in the future. Please feel free to reach out to him directly if you would like discuss the details further (Bill Andrews | Business Development Manager | (401)-624-6181 x 1037).

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