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Viti, Inc. - Service Center

Tiverton, RI

5.0
95 Reviews

95 Reviews of Viti, Inc. - Service Center

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September 01, 2021

Viti by far is the greatest Mercedes dealership in RI, New England and the USA for that matter! Bud Cartin and his staff are phenomenal More

by rap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud Cartin-Service
Sep 02, 2021 -

Viti Mercedes-Benz responded

Hi rap, Thank you for reaching out and leaving this amazing feedback for us! We greatly appreciate it and are very glad to hear that you've had such a wonderful experience at our store! Thank you for such a high compliment, we are very grateful. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

August 18, 2021

Again Danny Martinez was there when needed. Also I spoke to one of the service techs first and I'm sorry I can't remember his name, but he was very helpful. The team at Viti Tiverton RI was exceptional. Tha More

by mgomes405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Martinez, and service tech I spoke to , Bill Andrews
Aug 19, 2021 -

Viti Mercedes-Benz responded

Hi mgomes405, Thank you for taking the time to leave this incredible review for us! We're thrilled to hear that Danny was able to help, and our team provided such a great service! If you ever have any questions or concerns, please feel free to give us a call at any time. We're here whenever you need us!

August 06, 2021

Always outstanding service! This is Mercedes #6. Best brand and Best Dealer! More

by Spence2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
Aug 06, 2021 -

Viti Mercedes-Benz responded

Hi Spence2019, Thank you for taking the time to leave this amazing review for us! We greatly appreciate it and are very glad to hear that you had such a great servicing experience with Danny and the rest of our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time, and we hope you're enjoying Mercedes #6 to the fullest!

August 05, 2021

Danny's service was excellent as usual James & Jeff Gray run an excellent dealership, and Gary Garofalo in sales is the fineness sales person I have ever worked with. More

by getch15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Blinn
Aug 06, 2021 -

Viti Mercedes-Benz responded

Hi getch15, We're so glad to hear that you had another great experience servicing your vehicle with Danny! Thank you for taking the time to leave this feedback for us. We're also thrilled to hear that you've had wonderful experiences with our team as a whole. If you ever have any questions or concerns, please feel free to give us a call at any time. We're here whenever you need us!

July 25, 2021

Another exceptional experience with Viti! Danny Blinn and the team are attentive and thorough. Always a pleasure to deal with this dealership! Can't recommend them enough! More

by TammyMcMichael99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Blinn
Jul 26, 2021 -

Viti Mercedes-Benz responded

Hi TammyMcMichael99, We're so glad to hear that you had another great servicing experience with Danny and the rest of our team! Thank you for taking the time to let us know and for always choosing us. We strive to always provide the best service possible each time and are thrilled to hear that we succeeded. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

July 24, 2021

Always helpful with service needs and accommodate our schedules. Part always in-stock, and they always wash and clean your car when they are done. More

by Maxmolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue
Jul 26, 2021 -

Viti Mercedes-Benz responded

Hi Maxmolly, Thank you for taking the time to leave this feedback for us! We greatly appreciate it and are very glad to hear that Sue and the rest of our team are always able to provide a seamless service for you. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

July 14, 2021

Thank you Danny Martinez, for being courteous and dedicated to customer service. My service visit went well beyond my expectation. I will recommend Viti to friends and family. Again thank you. More

by mgomes405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
Jul 16, 2021 -

Viti Mercedes-Benz responded

Hi mgomes405, Thank you for taking the time to leave this amazing review for us! We greatly appreciate your feedback and are very glad to hear that Danny made your experience a memorable one. We always strive to exceed expectations and are thrilled to know that we succeeded. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

June 26, 2021

5-Star every service every time… my service manager goes above and beyond expectations!! Isn’t getting any better than this! Loyalty and dedication to customer service and flexibility. Thanks Danny Martinez More

by Realgoldfinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
Jun 29, 2021 -

Viti Mercedes-Benz responded

Hi Realgoldfinger, Thank you for leaving this amazing review for us! We and Danny appreciate it very much, and are glad to hear that you always have such a great experience when you visit. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue helping you and providing the best service possible!

June 25, 2021

Made an appointment for a recall and was treated very well. The technician was on top of everything and he rendered great and speedy service. Kudos! More

by bobfundir
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Jun 29, 2021 -

Viti Mercedes-Benz responded

Hi bobfundir, Thank you for the 5-star review! We appreciate you taking the time to leave this for us and are very happy to hear that everything with the recall process went smoothly for you. If you ever have any other questions or concerns, please feel free to give us a call at any time.

Jun 29, 2021 -

bobfundir responded

Your request for my email address is: bobfundir@comcast.net

June 25, 2021

Viti service is WAAAAY better than any other dealer in southern New England and the New York Metro area. As long time Mercedes owners, we have been to all of them. As good as some are, none come close. More

by RMcC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud Cartin
Jun 29, 2021 -

Viti Mercedes-Benz responded

Hi RMcC, Wow, thank you so much for this amazing review! We greatly appreciate your feedback and are thrilled to hear that Bud and the rest of our team have been able to consistently provide such great service for you for all these years! Thank you for referring your friends, as well! We always strive to do our best and be consistent with each visit and we are very glad to hear that we succeeded. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you in the future!

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