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Viti, Inc. - Service Center

Tiverton, RI

5.0
95 Reviews
Call Service Center (401) 352-6555

95 Reviews of Viti, Inc. - Service Center

Sort by
August 27, 2022

Susan in service is a pleasure to work with, always there for you when you need her, I’ll recommend her 100% if you really want great service. More

by ntavarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Aug 29, 2022 -

Viti Mercedes-Benz responded

Hi ntavarez, Thank you for the glowing recommendation! We're very happy to hear that you always have such great experiences servicing your vehicle with Sue. If you ever have any other questions or concerns, please feel free to give us a call at any time. Sue and the rest of our team will be here whenever you need us!

March 28, 2022

Danny Martinez made sure my visit for service went smoothly and quickly. I was very happy and need to take care of a recall now on my ‘15 ML350 that I have failed to have done. More

by b340bus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
Report | Print
Mar 29, 2022 -

Viti Mercedes-Benz responded

Hi b340bus, Thank you for taking the time to leave this wonderful review for us! We're thrilled to hear that Danny and the rest of our service department were able to provide such a great service for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

March 10, 2022

Wonderful service from Viti will always return they have the best service treat you with the most attention I will be back soon to purchase my next auto More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Report | Print
Mar 11, 2022 -

Viti Mercedes-Benz responded

Hi Chris, Thank you for taking the time to leave this 5-star review for us! We greatly appreciate your feedback and are very glad to hear that you always have such a great experience with our service team. Whenever you are ready to purchase your next vehicle, give us a call any time! We look forward to seeing you again in the future.

February 24, 2022

Communication with service tech was outstanding. Called with a question about my wife's car and he returned my call with in minutes to answer my question to my satisfaction More

by adepaoli70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Report | Print
Feb 25, 2022 -

Viti Mercedes-Benz responded

Hi adepaoli70, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are very glad to hear that our service technician and the rest of our service team were able to provide such a great experience on your wife's car! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

February 16, 2022

I brought my GLE in for service and my expectations were completely exceeded. Ray Machado went above and beyond to both make me feel comfortable and deliver the best service. Thank you again! David Ferreira More

by Vanity3117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Machado
Report | Print
Feb 17, 2022 -

Viti Mercedes-Benz responded

Hi Vanity3117, Thank you for taking the time to leave this amazing review for us! We greatly appreciate your feedback and are very glad to hear Ray and the rest of our service team were able to provide such a wonderful experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

February 02, 2022

Great experience - great staff, handled the whole process with the out most professionalism and courtesy More

by Delgist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Feb 08, 2022 -

Viti Mercedes-Benz responded

Hi Delgist, Thank you for the 5-star review! We greatly appreciate your feedback and are very glad to hear that you had such a wonderful experience with our team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

January 25, 2022

Always great service. The staff is always accommodating and professional. If you need to wait while service is provided, the facility is very welcoming and comfortable. Would highly recommend. More

by gad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 25, 2022 -

Viti Mercedes-Benz responded

Hi gad, Thank you for the amazing review! We appreciate your feedback and are very glad to hear that you've had another great experience at our store! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

January 13, 2022

Viti continues to be the best service experience in the entire Northeast! The tenured staff is unmatched especially Russs Machado !! Thank you More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Machado
Report | Print
Jan 14, 2022 -

Viti Mercedes-Benz responded

Hi Joe, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are very glad to hear you had such a wonderful experience with Russ! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

November 20, 2021

Wonderful service -- great loaner program. Service done when promised - paid extra attention to my individual issues. Clear communitcation. More

by Shipshape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan McDermott
Report | Print
Nov 29, 2021 -

Viti Mercedes-Benz responded

Hi Shipshape, Thank you for the great review! We're very glad to hear that Sue and the rest of our service team were able to make your servicing experience a great one. If you ever have any outstanding questions or concerns, please feel free to give us a call at any time.

November 13, 2021

Doug Eccelston in service is the best! And our experience with Brad Barry was exceptional! More

by debradisegna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Eccelston, Brad Barry and Aaron L.
Report | Print
Nov 15, 2021 -

Viti Mercedes-Benz responded

Hi debradisegna, Thank you for the amazing review! We greatly appreciate your feedback and are very glad to hear that you had wonderful purchasing and servicing experiences with our team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

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