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Viti Mercedes-Benz

Tiverton, RI

4.8
129 Reviews

975 Fish Rd

Tiverton, RI

02878

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Showing 129 reviews

May 13, 2021

All good as usual. Pickup and loaner is great. Susan (my consultant) is always professional, accurate and accessable . Would highly recommend Viti service to all. Thank you, JC More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Mc Dermott
May 13, 2021 -

Viti Mercedes-Benz responded

Hi JC, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are very glad to hear you had another great experience servicing your vehicle with Sue and the rest of our team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

May 13, 2021 -

JC responded

Thank you also. It is a pleasure to deal with your entire staff .

April 13, 2021

Who could ask for anything more! I love that they loan you a vehicle while yours is being serviced. The service was top notch, from the service manager to the drivers that pickup and deliver your vehicle More

by lisacamara03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Apr 14, 2021 -

Viti Mercedes-Benz responded

Hi lisacamara03, Thank you for taking the time to leave this amazing review for us! We greatly appreciate your feedback and are thrilled to hear that you had such a great experience servicing your vehicle with Danny and the rest of our service team! We're very happy as well to hear that you were able to take advantage of our loaner service! If you ever have any other questions or concerns, please feel free to give us a call at any time. We hope to see you again in the future!

April 01, 2021

Having bought many cars over the years, I’ve always been apprehensive about walking into a dealership, not knowing what to expect (poor service, pushy sales staff, too long a stay to make a purchase, etc.) More

by gad723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Gutierrez
Apr 01, 2021 -

Viti Mercedes-Benz responded

Hi gad723, Thank you for taking the time to leave this incredible review for us! We greatly appreciate your feedback and are very glad to hear that you had such an amazing purchasing experience with Angelo and the rest of our team. Thank you for choosing us, and congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

March 30, 2021

Took my car in for a recall check. Great service and customer information. Said it would take about 90 minutes and was done in 75. Car washed and waiting for me. Hard to beat that! More

by wnwp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan McDermott
Mar 30, 2021 -

Viti Mercedes-Benz responded

Hi wnwp, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are very glad to hear your service went flawlessly! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

March 26, 2021

A great dealership. Excellent sales staff and the service department is top-notch. Giving a special shout-out to Ray Machado. Thanks for everything you do to keep us rolling along! More

by Jack J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Machado
Mar 29, 2021 -

Viti Mercedes-Benz responded

Hi Jack, Thank you for taking the time to leave this incredible review for us! We greatly appreciate your feedback and are very glad to hear that you have such great experiences servicing your vehicle with Ray. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

March 25, 2021

I brought my 1969 280SE knowing it needed service, but not at what extent. Viti Service Department kept me informed at every step. They were extremely knowledgeable and professional. I'd like to personall More

by RPG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mieli
Mar 25, 2021 -

Viti Mercedes-Benz responded

Hi RPG, Thank you for taking the time to leave this amazing review for us! We greatly appreciate your feedback and are thrilled to hear that Tony made the servicing process as smooth as possible for you. Thank you for choosing us to service your vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

March 24, 2021

Great service and attentive customer service ! Very fast, I was in and out in less than an hour ! Needed inspection sticker as I forgot to have it done, and needed it to prevent my registration from being su More

by larry401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Blinn, Bill Andrews
Mar 25, 2021 -

Viti Mercedes-Benz responded

Hi Larry401, Thank you for taking the time to leave this great review for us! We appreciate your feedback and are very glad to hear that Dan and the rest of our service team were able to take care of you so quickly. Thank you for choosing us for all of your servicing needs. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

March 11, 2021

Very pleased with the whole experience. They picked up my car and left a loner for me and then returned it the day. Good experience More

by Deborahmeikle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Mar 11, 2021 -

Viti Mercedes-Benz responded

Hi Deborah, Thank you for taking the time to leave such an incredible review for us! We greatly appreciate your feedback and are very glad to hear that you had such a great experience servicing your vehicle with Ray and the rest of our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

March 03, 2021

Had a very pleasant experience while waiting for my vehicle to be serviced. The staff was very accommodating and professional. Thank you once again Viti. More

by Ro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Mar 04, 2021 -

Viti Mercedes-Benz responded

Hi Ro, Thank you for taking the time to leave this great review for us! We appreciate your feedback and are very happy to hear that you had such a memorable experience while servicing your vehicle with us. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

February 27, 2021

I’m a first timer at Viti Mercedes Benz, had an emergency with a flat tire, customer service was helpful and guided me on what to do, for my car towed on time, got a loaner so my day went by smooth. One day More

by Mundo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell, Bill Andrews
Mar 01, 2021 -

Viti Mercedes-Benz responded

Hi Mundo, Thank you for taking the time to leave this amazing review for us! We appreciate your feedback and are very glad to hear that Russ and the rest of our team were able to make your emergency easier to deal with. We always strive to provide the best service possible and are very glad to hear that we succeeded. If you ever have any other questions or concerns, please feel free to give us a call at any time. We hope to see you again in the future!

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