Viti Mercedes-Benz

Having bought many cars over the years, I’ve always been apprehensive about walking into a dealership, not knowing what to expect (poor service, pushy sales staff, too long a stay to make a purchase, etc.) apprehensive about walking into a dealership, not knowing what to expect (poor service, pushy sales staff, too long a stay to make a purchase, etc.) but what I experienced at Viti should be the gold standard that every dealer strives for - professional staff, no pressure to buy, spotless showroom and vehicles, and fair pricing without the haggling back and forth. My recent purchase was by far the best car buying experience I’ve ever had, and that’s without the mention of an exceptional product - Mercedes Benz. Keep up the great work, Viti - you set the bar high! More

Took my car in for a recall check. Great service and customer information. Said it would take about 90 minutes and was done in 75. Car washed and waiting for me. Hard to beat that! customer information. Said it would take about 90 minutes and was done in 75. Car washed and waiting for me. Hard to beat that! More

A great dealership. Excellent sales staff and the service department is top-notch. Giving a special shout-out to Ray Machado. Thanks for everything you do to keep us rolling along! service department is top-notch. Giving a special shout-out to Ray Machado. Thanks for everything you do to keep us rolling along! More

I brought my 1969 280SE knowing it needed service, but not at what extent. Viti Service Department kept me informed at every step. They were extremely knowledgeable and professional. I'd like to personall not at what extent. Viti Service Department kept me informed at every step. They were extremely knowledgeable and professional. I'd like to personally thank Tony Mieli at Viti for the outstanding service. More

Great service and attentive customer service ! Very fast, I was in and out in less than an hour ! Needed inspection sticker as I forgot to have it done, and needed it to prevent my registration from being su I was in and out in less than an hour ! Needed inspection sticker as I forgot to have it done, and needed it to prevent my registration from being suspended. They took great care of me as always ! More

Very pleased with the whole experience. They picked up my car and left a loner for me and then returned it the day. Good experience my car and left a loner for me and then returned it the day. Good experience More

Had a very pleasant experience while waiting for my vehicle to be serviced. The staff was very accommodating and professional. Thank you once again Viti. vehicle to be serviced. The staff was very accommodating and professional. Thank you once again Viti. More

I’m a first timer at Viti Mercedes Benz, had an emergency with a flat tire, customer service was helpful and guided me on what to do, for my car towed on time, got a loaner so my day went by smooth. One day with a flat tire, customer service was helpful and guided me on what to do, for my car towed on time, got a loaner so my day went by smooth. One day later for my car fixed and delivered to my workplace, car cleaned outside and inside. It seems this dealer stick to their promise of quality customer service. I am very satisfied. More

Another excellent service experience with Viti. Have been a customer now for over 10 years with this C300 being the fourth car purchased and serviced there. Can't think of any service experience issues in al a customer now for over 10 years with this C300 being the fourth car purchased and serviced there. Can't think of any service experience issues in all that time. This was a "B" service and though the car was going to be kept overnight, they managed to get it back to me by evening supper. Loaner car drivers courteous and pleasant individuals. More

I went in for routine service.. they kept my car for over 24 hours without letting me know. Absolutely no communication! When I got my car back they hadn’t cleaned inside and no sticker !! So what did I get 24 hours without letting me know. Absolutely no communication! When I got my car back they hadn’t cleaned inside and no sticker !! So what did I get for $300? Treated badly and an oil change !!! I will never ever go back there More