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Viti Mercedes-Benz

Tiverton, RI

4.8
127 Reviews

975 Fish Rd

Tiverton, RI

02878

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Showing 127 reviews

July 10, 2021

Absolutely the best. Only place I will ever bring my car for service. The whole service department works so hard to make it an awesome experience. Thanks Viti More

by Maggierosa343
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Jul 12, 2021 -

Viti Mercedes-Benz responded

Hi Maggierosa343, Thank you for leaving this incredible feedback for us! We greatly appreciate it and are very glad to hear that you always have such great experiences servicing your vehicle with our team. Thank you for choosing us for all of your servicing needs. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

July 02, 2021

Viti is the best dealership I have experienced in over 50 years of driving. Service and Sales departments are consistently superior in courtesy, professionalism and performance. More

by oconnell.mike49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Machado, Brad Barry
Jul 06, 2021 -

Viti Mercedes-Benz responded

Hi oconnell.mike49, Thank you for leaving this great feedback for us! We appreciate it very much and are very glad to hear that Ray, Brad, and the rest of our team have been able to provide such memorable experiences for you! Thank you for choosing us for all of these years. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We will be here whenever you need us!

June 26, 2021

5-Star every service every time… my service manager goes above and beyond expectations!! Isn’t getting any better than this! Loyalty and dedication to customer service and flexibility. Thanks Danny Martinez More

by Realgoldfinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
Jun 29, 2021 -

Viti Mercedes-Benz responded

Hi Realgoldfinger, Thank you for leaving this amazing review for us! We and Danny appreciate it very much, and are glad to hear that you always have such a great experience when you visit. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue helping you and providing the best service possible!

June 25, 2021

Viti service is WAAAAY better than any other dealer in southern New England and the New York Metro area. As long time Mercedes owners, we have been to all of them. As good as some are, none come close. More

by RMcC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Cartin
Jun 29, 2021 -

Viti Mercedes-Benz responded

Hi RMcC, Wow, thank you so much for this amazing review! We greatly appreciate your feedback and are thrilled to hear that Bud and the rest of our team have been able to consistently provide such great service for you for all these years! Thank you for referring your friends, as well! We always strive to do our best and be consistent with each visit and we are very glad to hear that we succeeded. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you in the future!

June 25, 2021

Made an appointment for a recall and was treated very well. The technician was on top of everything and he rendered great and speedy service. Kudos! More

by bobfundir
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Jun 29, 2021 -

Viti Mercedes-Benz responded

Hi bobfundir, Thank you for the 5-star review! We appreciate you taking the time to leave this for us and are very happy to hear that everything with the recall process went smoothly for you. If you ever have any other questions or concerns, please feel free to give us a call at any time.

Jun 29, 2021 -

bobfundir responded

Your request for my email address is: bobfundir@comcast.net

June 04, 2021

Best service Vitti and will continue to buy and service my vehicles with a first class dealership! Bravo ! Keep up the good work . Love you pick up my car where I live on Cape Cod, bring me a loaner and r More

by Jackie.bartolomei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Barry , service department , drivers
Jun 04, 2021 -

Viti Mercedes-Benz responded

Hi Jackie.bartolomei, Thank you for this incredible review! We're very glad to hear that you're able to take advantage of the Viti Advantage and use our loaner vehicles! We strive to make the process as seamless as possible and are thrilled to know that we succeeded. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

May 31, 2021

The service team at Viti never fails to deliver timely, professional service. Excellent communication and honest pricing. We have two MB vehicles and will never bring them anywhere else. More

by Robert Thornton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan in service
Jun 01, 2021 -

Viti Mercedes-Benz responded

Hi Robert, Thank you for the incredible feedback! We are very glad to hear that Sue and the rest of our service team are always able to take such good care of you whenever you bring your vehicles in. Thank you for choosing us for all of your vehicle needs! We look forward to continue servicing you for many more years to come. If you ever have any other questions or concerns, please feel free to give us a call at any time.

May 28, 2021

The service experience at Viti MB is consistently excellent. From the time you schedule the visit to the moment you drive into the service bay, everybody interacts with you in a courteous and profes More

by JIMRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
Jun 01, 2021 -

Viti Mercedes-Benz responded

Hi JIMRI, Thank you for taking the time to leave this incredible review for us! We greatly appreciate your feedback and are very glad to hear that you always have such a great experience with Danny and the rest of our service team. We always strive to provide the best service and communication possible and are thrilled to hear that we succeeded. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

May 13, 2021

All good as usual. Pickup and loaner is great. Susan (my consultant) is always professional, accurate and accessable . Would highly recommend Viti service to all. Thank you, JC More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Mc Dermott
May 13, 2021 -

Viti Mercedes-Benz responded

Hi JC, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are very glad to hear you had another great experience servicing your vehicle with Sue and the rest of our team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

May 13, 2021 -

JC responded

Thank you also. It is a pleasure to deal with your entire staff .

April 13, 2021

Who could ask for anything more! I love that they loan you a vehicle while yours is being serviced. The service was top notch, from the service manager to the drivers that pickup and deliver your vehicle More

by lisacamara03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Apr 14, 2021 -

Viti Mercedes-Benz responded

Hi lisacamara03, Thank you for taking the time to leave this amazing review for us! We greatly appreciate your feedback and are thrilled to hear that you had such a great experience servicing your vehicle with Danny and the rest of our service team! We're very happy as well to hear that you were able to take advantage of our loaner service! If you ever have any other questions or concerns, please feel free to give us a call at any time. We hope to see you again in the future!

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