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Viti Mercedes-Benz

Tiverton, RI

4.8
129 Reviews

975 Fish Rd

Tiverton, RI

02878

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Showing 129 reviews

October 16, 2021

Viti is an exceptional dealership. I came to Viti from PA to purchase a MB E400 Cabriolet (W213). From the sales staff to the financial, their professional posture and service was unsurpassed. Brad Barr More

by A / PA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Barry
Oct 18, 2021 -

Viti Mercedes-Benz responded

Hi A / PA, Wow, thank you very much for sharing all of this with us! We're absolutely thrilled to hear that your car buying experience went so well from beginning to end. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We are here if you need us!

October 15, 2021

Great Service always. Doug the service writer is great, he really listens to what the customer says and gets things done. Had great luck for many years with Viti. More

by AMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Ecleston, , Bill Andrews
Oct 15, 2021 -

Viti Mercedes-Benz responded

Hi AMG, Thank you for this amazing review! We're very glad to hear that you had another great experience with Doug and the rest of our service team. Thank you for choosing us for all of these years! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

October 13, 2021

Worked with Ray Machado our Service Advisor. Great vehicle service and excellent customer service. You won't be disappointed at Viti! More

by Jack J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Machado
Oct 14, 2021 -

Viti Mercedes-Benz responded

Hi Jack J, Thank you for the incredible review! We are so glad to hear you had such a wonderful experience servicing your vehicle with Ray and the rest of our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

Oct 14, 2021 -

Jack J responded

Thanks. We have two MB autos and no one touches them except the Viti service team.

October 01, 2021

Great service. Looks after my E-350 yearly. Great people and dealer. Car came back looking like new. More

by apcabral915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Oct 04, 2021 -

Viti Mercedes-Benz responded

Hi apcabral915, Thank you for the amazing review! We greatly appreciate your feedback and are very happy to hear that you had another good yearly visit with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again next year!

September 25, 2021

courteous, efficient and extremely neat. No super long wait for service. Nice Loaner provided. I would highly recommend. More

by Karenhort
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Sep 28, 2021 -

Viti Mercedes-Benz responded

Hi Karenhort, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are thrilled to hear that you had a great experience with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

September 23, 2021

Made the car buying experienceeasy and took care of all Made the car buying experience easy and took care of all the details will go back again More

by plapointe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
angelo
Sep 24, 2021 -

Viti Mercedes-Benz responded

Hi plapointe, Thank you for the amazing review! We greatly appreciate your feedback and are very happy to hear that Angelo was able to make your purchasing experience a smooth one. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

September 21, 2021

Quick, courteous services! Very respectful and responsible. Will be returning for any other service or purchase. More

by karen_fossile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Sep 22, 2021 -

Viti Mercedes-Benz responded

Hi karen_fossile, We're so glad to hear that you had a great experience servicing your vehicle with Ray and the rest of our service team! Thank you for taking the time to reach out and leave this amazing feedback for us, we greatly appreciate it. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future, whether it's for service or another purchase!

September 14, 2021

Dealership is so good, I bought a second Mercedes and now own two simultaneously. John Lehane is always going above and beyond the role of a salesman. I’ll be back! More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lehane is terrific, Bill Andrews
Sep 15, 2021 -

Viti Mercedes-Benz responded

Hi Paul, We're so happy to hear that you had such a great purchasing experience with Jon! Congratulations on your two new vehicles! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

September 08, 2021

Couldn't have been any better! From placing the order until the car was delivered everything was perfect. Just like the last time I bought a car from them. Thank you, Will and Greg! More

by GeorgeJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Dame, Greg Forrest
Sep 09, 2021 -

Viti Mercedes-Benz responded

Hi GeorgeJ, Congratulations on your new vehicle! We're thrilled to hear that you had such a great purchasing experience with Will, Greg, and the rest of our sales team. We hope you're enjoying yourself and thank you for choosing us again. If you ever have any questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

September 01, 2021

Viti by far is the greatest Mercedes dealership in RI, New England and the USA for that matter! Bud Cartin and his staff are phenomenal More

by rap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Cartin-Service
Sep 02, 2021 -

Viti Mercedes-Benz responded

Hi rap, Thank you for reaching out and leaving this amazing feedback for us! We greatly appreciate it and are very glad to hear that you've had such a wonderful experience at our store! Thank you for such a high compliment, we are very grateful. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

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