
Viti Mercedes-Benz
Tiverton, RI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Danny was not available the day I brought my car in for service. I believe the service rep. name was Mr. Oliveria. He listened to my concern with my tire on a 6 month 2023 E- Class. He spoke to Mercedes-Be service. I believe the service rep. name was Mr. Oliveria. He listened to my concern with my tire on a 6 month 2023 E- Class. He spoke to Mercedes-Benz on my concern and was able to get very satisfactory results. Thank you Mr. Olveria for going to bat for me. The service was prompt and completed in the alloted time given to me. More
My second service with Viti, this time being a slight "accident"mishap in a parking lot causing damage to the side mirror and door panel. Can't even begin to state how AMAZING Ray and the entire crew was "accident"mishap in a parking lot causing damage to the side mirror and door panel. Can't even begin to state how AMAZING Ray and the entire crew was in fixing my vehicle. From the fast pickup (and loaner drop off) to the repair itself. Special shout out to the body shop crew who were remarkably skilled in buffing out the paint "scrapes" on the door panel--it looks like it never happened. Fast turnaround. Amazing repair work and all at a very fair price. This is a remarkable dealership--their service team is incredible. I cannot recommend Viti MB more highly! More
Just had my car serviced and state inspection done, the Viti team completed the service in less time than estimated and as always returned my car clean inside and out. Great customer, I really appreciate t Viti team completed the service in less time than estimated and as always returned my car clean inside and out. Great customer, I really appreciate the comprehensive explanation of what was preformed as well as detailed recommendations for future service. More
Just wanted to say thank you to my salesman Brad for the amazing job he did. I am so happy with my car. Also, thank you to Danny and the Viti service dept. The service you provide is top notch. amazing job he did. I am so happy with my car. Also, thank you to Danny and the Viti service dept. The service you provide is top notch. More
I bought a new E-350 one year ago. I've had no problems. Today I brought the car in for its first scheduled maintenance. It went like clockwork. Viti is a class act that I readily reco I've had no problems. Today I brought the car in for its first scheduled maintenance. It went like clockwork. Viti is a class act that I readily recommend. More
Excellent service from a professional staff. I’d recommend Viti for service every time! I’ll be a Viti customer when I make my next vehicle purchase. I’d recommend Viti for service every time! I’ll be a Viti customer when I make my next vehicle purchase. More
I have used Viti for service for 3 years now and they have been excellent. Sue is extremely helpful and accommodating and their work is always top notch. have been excellent. Sue is extremely helpful and accommodating and their work is always top notch. More
Had a last minute issue with a need for additive for my GLK 250 Bluetek. Service manager Tony took my call and told me to come in in the morning and they would take care of it. I arrived with no appointme GLK 250 Bluetek. Service manager Tony took my call and told me to come in in the morning and they would take care of it. I arrived with no appointment and was in and out in less than half an hour. Excellent service especially as it was 3 days before Christmas. More