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Viti Mercedes-Benz

Tiverton, RI

4.9
144 Reviews
At Viti, we want to make the process of buying a Mercedes-Benz exciting and fun. That's why we strive to provide a low-pressure environment that invites our Rhode Island and Massachusetts Mercedes-Benz customers to explore the many vehicles we have on hand and decide what's best for their lifestyle. We're here to support you in the buying process, answering all your questions and ensuring you have the facts you need to make an educated decision. That's why more drivers come to our Rhode Island Mercedes-Benz dealership for their motoring needs. We carry a wide variety of new and pre-owned Mercedes-Benz vehicles that give our Rhode Island Mercedes-Benz customers the selection they need. Our Mercedes-Benz dealership in Tiverton,RI features vehicles like the all-new Mercedes-Benz CLA, C-Class, E-Class, GLB, A-Class and more in the most popular colors and trim levels, making us your first-stop shop. We also have an extensive selection of Certified Pre-Owned Mercedes-Benz vehicles for sale. When it comes time for Mercedes-Benz service, you can count on us to get you back out on the road without delay. Our Mercedes-Benz service center near Providence can handle any job big or small, and our trained technicians will describe any necessary repairs in layman's terms. There's no smoke and mirrors, just a transparent experience that has earned us a great reputation with Massachusetts and Rhode Island Mercedes-Benz owners. Please visit our Mercedes-Benz dealership today and let us show you why Viti is the Rhode Island Mercedes-Benz dealer you'll keep coming back to! And, don't forget to ask about the Viti Advantage!
Contact Dealership

975 Fish Rd

Tiverton, RI

02878

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Showing 144 reviews

November 29, 2023

Excellent service and very responsive to all of my concerns.I would certainly continue to come here as I have for over 25 plus years. More

by david
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nelson
Nov 30, 2023 -

Viti Mercedes-Benz responded

Hi David, Thank you for taking the time to leave this wonderful review for us! We're thrilled to hear that our team has consistently been able to provide such great service for you. Thank you for choosing us for all of your vehicle needs for so many years! As always, if you ever have any questions or concerns, please give us a call at any time.

October 28, 2023

Danny was not available the day I brought my car in for service. I believe the service rep. name was Mr. Oliveria. He listened to my concern with my tire on a 6 month 2023 E- Class. He spoke to Mercedes-Be More

by krissysun
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mr. Oliveria, Service
Oct 31, 2023 -

Viti Mercedes-Benz responded

Hi krissysun, Thank you for this great review! We're thrilled to hear that you were still properly taken care of and got a resolution despite your regular advisor not being in. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

October 05, 2023

My second service with Viti, this time being a slight "accident"mishap in a parking lot causing damage to the side mirror and door panel. Can't even begin to state how AMAZING Ray and the entire crew was More

by Chiradioman
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ray Machado
Oct 09, 2023 -

Viti Mercedes-Benz responded

Hi Chiradioman, Thank you for this incredible review! We are very glad to here that our team were able to take care of everything for you and make your car look as good as new! If you ever have any other questions or concerns, please feel free to call us at any time. We look forward to servicing you again in the future!

May 26, 2023

Just had my car serviced and state inspection done, the Viti team completed the service in less time than estimated and as always returned my car clean inside and out. Great customer, I really appreciate t More

by DW
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bud Cartin
May 30, 2023 -

Viti Mercedes-Benz responded

Hi DW, Thank you for taking the time to leave this great review for us! We appreciate your feedback and are very glad to hear that Bud and the rest of our team were able to provide such a seamless and quick service for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

May 12, 2023

Service was excellent very courteous and on time Danny was right there for me won’t hesitate to use them again More

by Michael Medeiros 18
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Recommend Dealer
Yes
Employees Worked With
Danny
May 12, 2023 -

Viti Mercedes-Benz responded

Hi Michael, Thank you for taking the time to leave this amazing review for us! We appreciate your feedback and are very glad to hear that Danny was able to provide such a great servicing experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

May 11, 2023

Just wanted to say thank you to my salesman Brad for the amazing job he did. I am so happy with my car. Also, thank you to Danny and the Viti service dept. The service you provide is top notch. More

by AbScott
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Martinez & Brad Barry
May 12, 2023 -

Viti Mercedes-Benz responded

Hi AbScott, Thank you for taking the time to leave this great review for us! We're so glad to hear that Brad, Danny, and the rest of our team were able to provide such great experiences for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

February 17, 2023

I bought a new E-350 one year ago. I've had no problems. Today I brought the car in for its first scheduled maintenance. It went like clockwork. Viti is a class act that I readily reco More

by lordrp
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Grant Gonzalez
Feb 17, 2023 -

Viti Mercedes-Benz responded

Hi lordrp, Thank you for taking the time to leave this review for us! We're thrilled that your purchasing and first servicing experience went so well. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

February 16, 2023

Excellent service from a professional staff. I’d recommend Viti for service every time! I’ll be a Viti customer when I make my next vehicle purchase. More

by levinsonjoan55
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Susan McDermott, Bill Andrews
Feb 17, 2023 -

Viti Mercedes-Benz responded

Hi levinsonjoan55, Thank you for this wonderful review! We're so glad to hear that you had such a great experience with our service team. If you ever have any questions or concerns, please feel free to give us a call at any time. We'll be here whenever you're ready for your next purchase!

January 21, 2023

I have used Viti for service for 3 years now and they have been excellent. Sue is extremely helpful and accommodating and their work is always top notch. More

by Hunter1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue McDermott
Jan 23, 2023 -

Viti Mercedes-Benz responded

Hi Hunter1107, Thank you for this great review! We're so glad to hear Sue was able to provide such a great servicing experience for you. Thank you for choosing us for all this time! As always, if you ever have any other questions or concerns, feel free to call us at any time.

December 22, 2022

Had a last minute issue with a need for additive for my GLK 250 Bluetek. Service manager Tony took my call and told me to come in in the morning and they would take care of it. I arrived with no appointme More

by Timothy B Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony M
Dec 23, 2022 -

Viti Mercedes-Benz responded

Hi Timothy, Wow, thank you for this incredible review! We're thrilled to hear that Tony and the rest of our service team were able to provide a prompt and quality service for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. Happy Holidays!

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