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Viti Mercedes-Benz
Tiverton, RI
144 Reviews
At Viti, we want to make the process of buying a Mercedes-Benz exciting and fun. That's why we strive to provide a low-pressure environment that invites our Rhode Island and Massachusetts Mercedes-Benz customers to explore the many vehicles we have on hand and decide what's best for their lifestyle. We're here to support you in the buying process, answering all your questions and ensuring you have the facts you need to make an educated decision. That's why more drivers come to our Rhode Island Mercedes-Benz dealership for their motoring needs.
We carry a wide variety of new and pre-owned Mercedes-Benz vehicles that give our Rhode Island Mercedes-Benz customers the selection they need. Our Mercedes-Benz dealership in Tiverton,RI features vehicles like the all-new Mercedes-Benz CLA, C-Class, E-Class, GLB, A-Class and more in the most popular colors and trim levels, making us your first-stop shop. We also have an extensive selection of Certified Pre-Owned Mercedes-Benz vehicles for sale.
When it comes time for Mercedes-Benz service, you can count on us to get you back out on the road without delay. Our Mercedes-Benz service center near Providence can handle any job big or small, and our trained technicians will describe any necessary repairs in layman's terms. There's no smoke and mirrors, just a transparent experience that has earned us a great reputation with Massachusetts and Rhode Island Mercedes-Benz owners.
Please visit our Mercedes-Benz dealership today and let us show you why Viti is the Rhode Island Mercedes-Benz dealer you'll keep coming back to! And, don't forget to ask about the Viti Advantage!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 144 reviews
September 14, 2024
The entire team at Viti Mercedes-Benz are Fantastic. From Will the GM to Gary our Sales associate and Bud our Service advisor all made our experience great! From Will the GM to Gary our Sales associate and Bud our Service advisor all made our experience great! More
by RG00714
Employees Worked With
Aaron
August 14, 2024
Danny M has always been great to deal with when regular service is scheduled. From pickup to service & delivery it has been a pleasure to deal with. service is scheduled. From pickup to service & delivery it has been a pleasure to deal with. More
by Pat
Employees Worked With
Danny Martinez
July 22, 2024
Viti came highly recommended when I needed service on my vehicle and after my recent experience I can see why! Sue was very friendly, professional and great to work with. She kept me updated daily as to the vehicle and after my recent experience I can see why! Sue was very friendly, professional and great to work with. She kept me updated daily as to the progress of the repairs and set the expectations of when I would get it back. When the work was completed she offered to have it delivered to me (which I did not need this time around but absolutely awesome that they offer this!). Upon pickup my vehicle was driven up into their bay completely detailed and looking amazing. Special thank you to the technician as well as I know they often go unnoticed for his/her amazing work and respect for my vehicle. Nothing was out of place. Work was done and I feel they went above and beyond with their customer service as well. Thank you all again for everything. This was my 1st time coming there and it will not be my last! Will absolutely return there for future service and possibly my next MB in the future. More
by JLeary90
Employees Worked With
Sue Cummings, Rachel Baker
May 30, 2024
This dealership is way Overpriced and will low ball your trade in. Also the finance rates are much higher than their sister dealerships. I highly caution you to purchase here trade in. Also the finance rates are much higher than their sister dealerships. I highly caution you to purchase here More
by Car Guru
Employees Worked With
Angelo
May 05, 2024
Danny my service representative is always Johnny on the spot, willing to assist in any way. Their complimentary pickup and drop off service is outstanding and the service they supply for my vehicle is exce spot, willing to assist in any way. Their complimentary pickup and drop off service is outstanding and the service they supply for my vehicle is excellent.! More
by Kevin Weinfeld
Employees Worked With
Danny Martinez
March 23, 2024
Another amazing purchase experience at Viti Mercedes! We followed Brian R. to Viti years ago and he continues to exceed our expectations whenever we are in the market for a vehicle. Brian, Aaron, and the We followed Brian R. to Viti years ago and he continues to exceed our expectations whenever we are in the market for a vehicle. Brian, Aaron, and the entire Viti team made this whole experience truly seamless. The Viti dealership is also very well-maintained and clean! We WILL be back! Thank you, Brian! More
by Donniestangelo
Employees Worked With
Bill Andrews
March 09, 2024
Our experience at Viti Mercedes was excellent. They listened and worked with us to find the car that is perfect for us. It was enjoyable to visit the team as we navigated the process. We will cert They listened and worked with us to find the car that is perfect for us. It was enjoyable to visit the team as we navigated the process. We will certainly turn to Viti for anything we need in the future. More
by Lee Silvestre
Employees Worked With
Gary Garafalo
February 20, 2024
Recently had my Mercedes serviced and recall items taken care of. The Viti service is second to none! Amazing staff very helpful and nice to speak with. The pick up and delivery service is amazing and very care of. The Viti service is second to none! Amazing staff very helpful and nice to speak with. The pick up and delivery service is amazing and very greatly appreciated. The service team makes you feel that you are valued it is demonstrated in their straightforward and honest approach with customers. I have had 3 Mercedes vehicles in my life and each time Viti always treated me so well which is one of the many reasons I keep returning to them for vehicles. More
by Maggie11
Employees Worked With
Daniel, Bill Andrews
January 13, 2024
Another excellent service experience from pick-up to delivery. Service Advisor Susan McDermott keep me informed on any issues and answered my questions. Everything went well. Been a customer for over a delivery. Service Advisor Susan McDermott keep me informed on any issues and answered my questions. Everything went well. Been a customer for over a decade now and Viti has been consistently on the mark. More
by GP40MC1118
Employees Worked With
Susan McDermott (Service Advisor)
