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Viti Mercedes-Benz

Tiverton, RI

Overview
Reviews
Vehicles
4.8
127 Reviews
Call Dealership (401) 384-6380
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975 Fish Rd

Tiverton, RI

02878

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Showing 127 reviews

February 16, 2023

Excellent service from a professional staff. I’d recommend Viti for service every time! I’ll be a Viti customer when I make my next vehicle purchase. More

by levinsonjoan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan McDermott, Bill Andrews
Report | Print
Feb 17, 2023 -

Viti Mercedes-Benz responded

Hi levinsonjoan55, Thank you for this wonderful review! We're so glad to hear that you had such a great experience with our service team. If you ever have any questions or concerns, please feel free to give us a call at any time. We'll be here whenever you're ready for your next purchase!

January 21, 2023

I have used Viti for service for 3 years now and they have been excellent. Sue is extremely helpful and accommodating and their work is always top notch. More

by Hunter1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue McDermott
Report | Print
Jan 23, 2023 -

Viti Mercedes-Benz responded

Hi Hunter1107, Thank you for this great review! We're so glad to hear Sue was able to provide such a great servicing experience for you. Thank you for choosing us for all this time! As always, if you ever have any other questions or concerns, feel free to call us at any time.

December 22, 2022

Had a last minute issue with a need for additive for my GLK 250 Bluetek. Service manager Tony took my call and told me to come in in the morning and they would take care of it. I arrived with no appointme More

by Timothy B Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony M
Report | Print
Dec 23, 2022 -

Viti Mercedes-Benz responded

Hi Timothy, Wow, thank you for this incredible review! We're thrilled to hear that Tony and the rest of our service team were able to provide a prompt and quality service for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. Happy Holidays!

December 02, 2022

Danny Martinez is the Man! !!. Every single time , for service , repairs , any question or concerns are always answered with such professionalism . He cares and it shows. Thank More

by dacarrasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
Report | Print
Dec 02, 2022 -

Viti Mercedes-Benz responded

Hi dacarrasco, Wow, thank you for this amazing review! We're thrilled to hear that Danny is always able to provide such wonderful servicing experiences for you. Thank you for always choosing us! If you ever have any questions or concerns, please feel free to call us at any time. We look forward to servicing you again in the future!

September 22, 2022

We always bring our vehicles to Viti for service. Russell is excellent to work with, and our cars are always done on time, and cleaned too. We highly recommend Viti for Mercedes-Benz service and Ru More

by My Review
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Machado
Report | Print
Sep 23, 2022 -

Viti Mercedes-Benz responded

Hello My Review, Thank you for this amazing feedback! We're so glad to hear that Russ and the rest of our service team are always able to provide such great experiences for you. Thank you for choosing us for all of your servicing needs! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

August 27, 2022

Susan in service is a pleasure to work with, always there for you when you need her, I’ll recommend her 100% if you really want great service. More

by ntavarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Aug 29, 2022 -

Viti Mercedes-Benz responded

Hi ntavarez, Thank you for the glowing recommendation! We're very happy to hear that you always have such great experiences servicing your vehicle with Sue. If you ever have any other questions or concerns, please feel free to give us a call at any time. Sue and the rest of our team will be here whenever you need us!

August 26, 2022

Great place, friendly and very helpful team - doesn’t matter what you need they will always help! Love this place! Had some experience with dealership in Florida - what a difference. Always happy to work More

by Kgs2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Aug 29, 2022 -

Viti Mercedes-Benz responded

Hi Kgs2002, Thank you for taking the time to leave this amazing review for us! We're very glad to hear that you always have such great experiences with our service department. If you ever have any questions or concerns, please feel free to give us a call at any time.

July 16, 2022

Bob was excellent in recommending the approach to repairs of my ‘91 wagon as to most critical first More

by Bookerboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob was my contact
Report | Print
Jul 19, 2022 -

Viti Mercedes-Benz responded

Hi Bookerboy, Thank you for taking the time to leave this amazing review for us! We appreciate your feedback and are glad to hear that Bob was able to help you get your situation sorted out. If you ever have any questions or concerns, please feel free to give us a call at any time.

March 28, 2022

Danny Martinez made sure my visit for service went smoothly and quickly. I was very happy and need to take care of a recall now on my ‘15 ML350 that I have failed to have done. More

by b340bus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
Report | Print
Mar 29, 2022 -

Viti Mercedes-Benz responded

Hi b340bus, Thank you for taking the time to leave this wonderful review for us! We're thrilled to hear that Danny and the rest of our service department were able to provide such a great service for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

March 10, 2022

Wonderful service from Viti will always return they have the best service treat you with the most attention I will be back soon to purchase my next auto More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Report | Print
Mar 11, 2022 -

Viti Mercedes-Benz responded

Hi Chris, Thank you for taking the time to leave this 5-star review for us! We greatly appreciate your feedback and are very glad to hear that you always have such a great experience with our service team. Whenever you are ready to purchase your next vehicle, give us a call any time! We look forward to seeing you again in the future.

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