Viti Mercedes-Benz

Professional service advisor with hands on experience, courtesy service crew and complimentary loaner vehicle … very satisfied! courtesy service crew and complimentary loaner vehicle … very satisfied! More

Recently had my Mercedes serviced and recall items taken care of. The Viti service is second to none! Amazing staff very helpful and nice to speak with. The pick up and delivery service is amazing and very care of. The Viti service is second to none! Amazing staff very helpful and nice to speak with. The pick up and delivery service is amazing and very greatly appreciated. The service team makes you feel that you are valued it is demonstrated in their straightforward and honest approach with customers. I have had 3 Mercedes vehicles in my life and each time Viti always treated me so well which is one of the many reasons I keep returning to them for vehicles. More

Another excellent service experience from pick-up to delivery. Service Advisor Susan McDermott keep me informed on any issues and answered my questions. Everything went well. Been a customer for over a delivery. Service Advisor Susan McDermott keep me informed on any issues and answered my questions. Everything went well. Been a customer for over a decade now and Viti has been consistently on the mark. More

Excellent service and very responsive to all of my concerns.I would certainly continue to come here as I have for over 25 plus years. concerns.I would certainly continue to come here as I have for over 25 plus years. More

Danny was not available the day I brought my car in for service. I believe the service rep. name was Mr. Oliveria. He listened to my concern with my tire on a 6 month 2023 E- Class. He spoke to Mercedes-Be service. I believe the service rep. name was Mr. Oliveria. He listened to my concern with my tire on a 6 month 2023 E- Class. He spoke to Mercedes-Benz on my concern and was able to get very satisfactory results. Thank you Mr. Olveria for going to bat for me. The service was prompt and completed in the alloted time given to me. More

My second service with Viti, this time being a slight "accident"mishap in a parking lot causing damage to the side mirror and door panel. Can't even begin to state how AMAZING Ray and the entire crew was "accident"mishap in a parking lot causing damage to the side mirror and door panel. Can't even begin to state how AMAZING Ray and the entire crew was in fixing my vehicle. From the fast pickup (and loaner drop off) to the repair itself. Special shout out to the body shop crew who were remarkably skilled in buffing out the paint "scrapes" on the door panel--it looks like it never happened. Fast turnaround. Amazing repair work and all at a very fair price. This is a remarkable dealership--their service team is incredible. I cannot recommend Viti MB more highly! More

Just had my car serviced and state inspection done, the Viti team completed the service in less time than estimated and as always returned my car clean inside and out. Great customer, I really appreciate t Viti team completed the service in less time than estimated and as always returned my car clean inside and out. Great customer, I really appreciate the comprehensive explanation of what was preformed as well as detailed recommendations for future service. More

Service was excellent very courteous and on time Danny was right there for me won’t hesitate to use them again was right there for me won’t hesitate to use them again More

Just wanted to say thank you to my salesman Brad for the amazing job he did. I am so happy with my car. Also, thank you to Danny and the Viti service dept. The service you provide is top notch. amazing job he did. I am so happy with my car. Also, thank you to Danny and the Viti service dept. The service you provide is top notch. More

I bought a new E-350 one year ago. I've had no problems. Today I brought the car in for its first scheduled maintenance. It went like clockwork. Viti is a class act that I readily reco I've had no problems. Today I brought the car in for its first scheduled maintenance. It went like clockwork. Viti is a class act that I readily recommend. More