Viti Mercedes-Benz

Viti came highly recommended when I needed service on my vehicle and after my recent experience I can see why! Sue was very friendly, professional and great to work with. She kept me updated daily as to the vehicle and after my recent experience I can see why! Sue was very friendly, professional and great to work with. She kept me updated daily as to the progress of the repairs and set the expectations of when I would get it back. When the work was completed she offered to have it delivered to me (which I did not need this time around but absolutely awesome that they offer this!). Upon pickup my vehicle was driven up into their bay completely detailed and looking amazing. Special thank you to the technician as well as I know they often go unnoticed for his/her amazing work and respect for my vehicle. Nothing was out of place. Work was done and I feel they went above and beyond with their customer service as well. Thank you all again for everything. This was my 1st time coming there and it will not be my last! Will absolutely return there for future service and possibly my next MB in the future. More

Danny my service representative is always Johnny on the spot, willing to assist in any way. Their complimentary pickup and drop off service is outstanding and the service they supply for my vehicle is exce spot, willing to assist in any way. Their complimentary pickup and drop off service is outstanding and the service they supply for my vehicle is excellent.! More

Another amazing purchase experience at Viti Mercedes! We followed Brian R. to Viti years ago and he continues to exceed our expectations whenever we are in the market for a vehicle. Brian, Aaron, and the We followed Brian R. to Viti years ago and he continues to exceed our expectations whenever we are in the market for a vehicle. Brian, Aaron, and the entire Viti team made this whole experience truly seamless. The Viti dealership is also very well-maintained and clean! We WILL be back! Thank you, Brian! More

Our experience at Viti Mercedes was excellent. They listened and worked with us to find the car that is perfect for us. It was enjoyable to visit the team as we navigated the process. We will cert They listened and worked with us to find the car that is perfect for us. It was enjoyable to visit the team as we navigated the process. We will certainly turn to Viti for anything we need in the future. More

Professional service advisor with hands on experience, courtesy service crew and complimentary loaner vehicle … very satisfied! courtesy service crew and complimentary loaner vehicle … very satisfied! More

Recently had my Mercedes serviced and recall items taken care of. The Viti service is second to none! Amazing staff very helpful and nice to speak with. The pick up and delivery service is amazing and very care of. The Viti service is second to none! Amazing staff very helpful and nice to speak with. The pick up and delivery service is amazing and very greatly appreciated. The service team makes you feel that you are valued it is demonstrated in their straightforward and honest approach with customers. I have had 3 Mercedes vehicles in my life and each time Viti always treated me so well which is one of the many reasons I keep returning to them for vehicles. More

Another excellent service experience from pick-up to delivery. Service Advisor Susan McDermott keep me informed on any issues and answered my questions. Everything went well. Been a customer for over a delivery. Service Advisor Susan McDermott keep me informed on any issues and answered my questions. Everything went well. Been a customer for over a decade now and Viti has been consistently on the mark. More

Excellent service and very responsive to all of my concerns.I would certainly continue to come here as I have for over 25 plus years. concerns.I would certainly continue to come here as I have for over 25 plus years. More

Danny was not available the day I brought my car in for service. I believe the service rep. name was Mr. Oliveria. He listened to my concern with my tire on a 6 month 2023 E- Class. He spoke to Mercedes-Be service. I believe the service rep. name was Mr. Oliveria. He listened to my concern with my tire on a 6 month 2023 E- Class. He spoke to Mercedes-Benz on my concern and was able to get very satisfactory results. Thank you Mr. Olveria for going to bat for me. The service was prompt and completed in the alloted time given to me. More