Viti Mercedes-Benz

We have used Viti for urgent repairs and restoration work for many years. The service advisers, especially Susan, are superb. They keep customers up to date on progress, and the work performed is great. To for many years. The service advisers, especially Susan, are superb. They keep customers up to date on progress, and the work performed is great. To say we are pleased would be an understatement! More

I just purchased my 6th Mercedes-Benz from Viti. Jim Aspry is GREAT and the whole service department including Danny! The whole gang works together and it's a pleasant experience. I've been with the Jim Aspry is GREAT and the whole service department including Danny! The whole gang works together and it's a pleasant experience. I've been with them since 2002 when a kid named James Gray was my service manager. More

Jon Lelhane was very accommodating for our 2nd purchase in 4 years from Jon. When you look at different automobiles with multiple options it gets really confusing when you finally decide which one is right in 4 years from Jon. When you look at different automobiles with multiple options it gets really confusing when you finally decide which one is right for you within your budget. Jon answered all questions and what was impressive, he always answered his phone or returned phone calls in a timely manner. Customer satisfaction, at Viti, is very evident with the Staff Jon works with from Finance, Upper Management to the Service Staff behind him. We are impressed this time around so far and hope that the relationship continues. Thanks for making this a memorable experience. More

I just purchased a previously owned vehicle last week and the whole team really went out of their way to make it a great experience. I have been using them for service for several years now and they've alway the whole team really went out of their way to make it a great experience. I have been using them for service for several years now and they've always been great and fair to me. More

My car was serviced as scheduled and returned thoroughly cleaned. The service dept communication was excellent and a loaner car was provided. cleaned. The service dept communication was excellent and a loaner car was provided. More

Viti did an expedient and meticulous wheel repair. I was exceedingly happy with their work. I was exceedingly happy with their work. More

The entire team at Viti Mercedes-Benz are Fantastic. From Will the GM to Gary our Sales associate and Bud our Service advisor all made our experience great! From Will the GM to Gary our Sales associate and Bud our Service advisor all made our experience great! More

Danny M has always been great to deal with when regular service is scheduled. From pickup to service & delivery it has been a pleasure to deal with. service is scheduled. From pickup to service & delivery it has been a pleasure to deal with. More

Viti came highly recommended when I needed service on my vehicle and after my recent experience I can see why! Sue was very friendly, professional and great to work with. She kept me updated daily as to the vehicle and after my recent experience I can see why! Sue was very friendly, professional and great to work with. She kept me updated daily as to the progress of the repairs and set the expectations of when I would get it back. When the work was completed she offered to have it delivered to me (which I did not need this time around but absolutely awesome that they offer this!). Upon pickup my vehicle was driven up into their bay completely detailed and looking amazing. Special thank you to the technician as well as I know they often go unnoticed for his/her amazing work and respect for my vehicle. Nothing was out of place. Work was done and I feel they went above and beyond with their customer service as well. Thank you all again for everything. This was my 1st time coming there and it will not be my last! Will absolutely return there for future service and possibly my next MB in the future. More