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Viti Mercedes-Benz

Tiverton, RI

4.9
141 Reviews

975 Fish Rd

Tiverton, RI

02878

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Showing 141 reviews

January 02, 2017

The best dealership I have ever purchased a vehicle from Everyone in the dealership treats you like you are a customer that has been doing business there for years,this was my 1st time.And would not hesitate More

by Johns hd shop
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jon Lehane
Jan 05, 2017 -

Viti Mercedes-Benz responded

Hi there, Thanks so much for taking the time out to write us such a wonderful review. We are thrilled to know you enjoyed your car buying experience. We strive to make all of our customers car shopping experience pleasant. Jon is very knowledgeable and is always there to help his customers in any way he can. He is a great addition to our team. Please call us at 401-624-6181 should you ever need anything!

Apr 13, 2017 -

Viti Mercedes-Benz responded

Thanks so much for your kind words. We like to make sure all of our customers are treated like family, so welcome to Viti!

September 25, 2016

Arrogant service starr. Broad daylight robbery. My worst experience ever. I called to schedule appointment for a problem with my power seat. It was not moving forward/backward. Dropped the car in a More

by BorisKozhuharov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Machado
May 16, 2016

Switch and bate, beware when getting your car serviced here I had an experience with Viti Service and parts department which was not pleasant. I had to replace my old wiper blades which were working fine but l More

by jon105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
October 17, 2015

a pleasant experience Brad Sollitto sold me a replacement for my CLK that was totaled. Brad was friendly,thorough, and followed up with me to make sure I was aware of all More

by lazyboy1959
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Sollitto
August 14, 2015

Time to look for another dealer I have an E Class and an 2015 ML - which was recently serviced at the dealer. I used to love the dealership, until they changed the way they schedule More

by wgoncape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
May 20, 2015

Best experience in purchasing a vehicle. Viti, their salesmen, Sales Manager, Service department, and everyone else allowed me to experience a non-stressful car buying experience. They provi More

by scottJ02347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Barry
April 20, 2015

Terrible service They have really went downhill The GM NEVER responded to my email I have spent thousands of dollars with them, and they repaid with total disrespect More

by benzryder26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
GM.service. sales.
May 04, 2014

Sales and Service i purchases my Mercedes 2006 S500 in 2008 from Viti. I started bringing my prior Mercedes to Viti in 2007. I have received exceptional service for se More

by babodeely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
doug
April 17, 2014

Horrible Experience! I will NEVER buy a car from this dealership! I was lied to, quoted different prices and left hanging without a vehicle. It was by far the WORST car More

by tgillsurfside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Owner, General Manager, Sales Manager, Sales Rep
October 18, 2013

I am extremely irate at the level of service that I received from this dealership. I was in a rental vehicle as I totaled my previous vehicle and the called this dealership looking for a brand new Mer More

by Cotedrywall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad and the GM Will Dame
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