Viti Mercedes-Benz

Viti service is WAAAAY better than any other dealer in southern New England and the New York Metro area. As long time Mercedes owners, we have been to all of them. As good as some are, none come close. southern New England and the New York Metro area. As long time Mercedes owners, we have been to all of them. As good as some are, none come close. Viti is fast, accurate, responsive, exceptionally considerate - and honest. Our main service rep is Bud Cartin - top drawer, always - and we have had the pleasure of working with many others in service (and sales) who consistently show the same qualities. We have referred six friends who have bought and now service MBs there - and ALL feel the same way. Viti is simply the best. More

Made an appointment for a recall and was treated very well. The technician was on top of everything and he rendered great and speedy service. Kudos! well. The technician was on top of everything and he rendered great and speedy service. Kudos! More

Best service Vitti and will continue to buy and service my vehicles with a first class dealership! Bravo ! Keep up the good work . Love you pick up my car where I live on Cape Cod, bring me a loaner and r my vehicles with a first class dealership! Bravo ! Keep up the good work . Love you pick up my car where I live on Cape Cod, bring me a loaner and return my car in clean tip top shape . More

The service team at Viti never fails to deliver timely, professional service. Excellent communication and honest pricing. We have two MB vehicles and will never bring them anywhere else. professional service. Excellent communication and honest pricing. We have two MB vehicles and will never bring them anywhere else. More

The service experience at Viti MB is consistently excellent. From the time you schedule the visit to the moment you drive into the service bay, everybody interacts with you in a courteous and profes excellent. From the time you schedule the visit to the moment you drive into the service bay, everybody interacts with you in a courteous and professional manner. My service representative, Danny M., is a pleasure to deal with and goes out of his way to ensure that I am kept informed and am pleased with the service. More

All good as usual. Pickup and loaner is great. Susan (my consultant) is always professional, accurate and accessable . Would highly recommend Viti service to all. Thank you, JC consultant) is always professional, accurate and accessable . Would highly recommend Viti service to all. Thank you, JC More

Who could ask for anything more! I love that they loan you a vehicle while yours is being serviced. The service was top notch, from the service manager to the drivers that pickup and deliver your vehicle you a vehicle while yours is being serviced. The service was top notch, from the service manager to the drivers that pickup and deliver your vehicle at your convenience. The price was reasonable for the service provided. And, your vehicle is returned to you washed and vacuumed. Very classy! Thank you Viti Mercedes of Tiverton! More

Having bought many cars over the years, I’ve always been apprehensive about walking into a dealership, not knowing what to expect (poor service, pushy sales staff, too long a stay to make a purchase, etc.) apprehensive about walking into a dealership, not knowing what to expect (poor service, pushy sales staff, too long a stay to make a purchase, etc.) but what I experienced at Viti should be the gold standard that every dealer strives for - professional staff, no pressure to buy, spotless showroom and vehicles, and fair pricing without the haggling back and forth. My recent purchase was by far the best car buying experience I’ve ever had, and that’s without the mention of an exceptional product - Mercedes Benz. Keep up the great work, Viti - you set the bar high! More

Took my car in for a recall check. Great service and customer information. Said it would take about 90 minutes and was done in 75. Car washed and waiting for me. Hard to beat that! customer information. Said it would take about 90 minutes and was done in 75. Car washed and waiting for me. Hard to beat that! More

A great dealership. Excellent sales staff and the service department is top-notch. Giving a special shout-out to Ray Machado. Thanks for everything you do to keep us rolling along! service department is top-notch. Giving a special shout-out to Ray Machado. Thanks for everything you do to keep us rolling along! More