Viti Mercedes-Benz

Another excellent service experience with Viti. Have been a customer now for over 10 years with this C300 being the fourth car purchased and serviced there. Can't think of any service experience issues in al a customer now for over 10 years with this C300 being the fourth car purchased and serviced there. Can't think of any service experience issues in all that time. This was a "B" service and though the car was going to be kept overnight, they managed to get it back to me by evening supper. Loaner car drivers courteous and pleasant individuals. More

I went in for routine service.. they kept my car for over 24 hours without letting me know. Absolutely no communication! When I got my car back they hadn’t cleaned inside and no sticker !! So what did I get 24 hours without letting me know. Absolutely no communication! When I got my car back they hadn’t cleaned inside and no sticker !! So what did I get for $300? Treated badly and an oil change !!! I will never ever go back there More

Ray Machado is our Service Advisor who is easy to work with, professional and accommodating. Ray keeps you informed, if there is extra service to be done. Ray and Viti are the best! with, professional and accommodating. Ray keeps you informed, if there is extra service to be done. Ray and Viti are the best! More

I a few words I can say as a business owner they know there job and maintain a higher level of service and sales than anyone around . With one call they can pick up and drop off your vehicle, provide A there job and maintain a higher level of service and sales than anyone around . With one call they can pick up and drop off your vehicle, provide A detailed scope of work and preform them like a well oiled machine . More

It's a very rare thing to find an auto dealer that treats you as well if you just bought a $100,000 new Mercedes from them, or if you are a Mercedes owner and just brought your car in for a service. Viti ea you as well if you just bought a $100,000 new Mercedes from them, or if you are a Mercedes owner and just brought your car in for a service. Viti earned my trust made a repeat customer out of me in the future for not only service, but I will very likely purchase my next car from them. I have always worried about dealer service costs and those "hidden problems" that become more costly than anticipated. More

I've been a customer on the sales and service side for twenty years. Viti and its team members continue to exceed my expectations. Simply the BEST! I am an auto enthusiast and collector who has come in co twenty years. Viti and its team members continue to exceed my expectations. Simply the BEST! I am an auto enthusiast and collector who has come in contact with many dealers and service facilities over the years. Viti is simply second to none. Have recommended family and friends who have reported the same experience. More

I’ve had a twenty year relationship with Viti and rank them at the top of all companies I work with as to service and follow through. It is reflected in each and every one of their employees. I cannot r them at the top of all companies I work with as to service and follow through. It is reflected in each and every one of their employees. I cannot recommend highly enough! More

Russ provided a great recommendation for replacing tires on my wife’s car. This solution provided the most cost effective solution. Thank you for great service Russ and Viti. on my wife’s car. This solution provided the most cost effective solution. Thank you for great service Russ and Viti. More

Danny in service is a real pro, because of his Danny in service is a real pro, because of his professional approach and gets the job right the first time and on time- I will certainly purchase a Danny in service is a real pro, because of his professional approach and gets the job right the first time and on time- I will certainly purchase another vehicle at Viti again... More

The Viti Service Dept. continues to amaze me on their commitment to Excellence and are unmatched in the New England marketplace..unlike no other Thankyou commitment to Excellence and are unmatched in the New England marketplace..unlike no other Thankyou More