Viti Mercedes-Benz
Tiverton, RI
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Jon Lelhane was very accommodating for our 2nd purchase in 4 years from Jon. When you look at different automobiles with multiple options it gets really confusing when you finally decide which one is right in 4 years from Jon. When you look at different automobiles with multiple options it gets really confusing when you finally decide which one is right for you within your budget. Jon answered all questions and what was impressive, he always answered his phone or returned phone calls in a timely manner. Customer satisfaction, at Viti, is very evident with the Staff Jon works with from Finance, Upper Management to the Service Staff behind him. We are impressed this time around so far and hope that the relationship continues. Thanks for making this a memorable experience. More
I just purchased a previously owned vehicle last week and the whole team really went out of their way to make it a great experience. I have been using them for service for several years now and they've alway the whole team really went out of their way to make it a great experience. I have been using them for service for several years now and they've always been great and fair to me. More
My car was serviced as scheduled and returned thoroughly cleaned. The service dept communication was excellent and a loaner car was provided. cleaned. The service dept communication was excellent and a loaner car was provided. More
The entire team at Viti Mercedes-Benz are Fantastic. From Will the GM to Gary our Sales associate and Bud our Service advisor all made our experience great! From Will the GM to Gary our Sales associate and Bud our Service advisor all made our experience great! More
Danny M has always been great to deal with when regular service is scheduled. From pickup to service & delivery it has been a pleasure to deal with. service is scheduled. From pickup to service & delivery it has been a pleasure to deal with. More
Viti came highly recommended when I needed service on my vehicle and after my recent experience I can see why! Sue was very friendly, professional and great to work with. She kept me updated daily as to the vehicle and after my recent experience I can see why! Sue was very friendly, professional and great to work with. She kept me updated daily as to the progress of the repairs and set the expectations of when I would get it back. When the work was completed she offered to have it delivered to me (which I did not need this time around but absolutely awesome that they offer this!). Upon pickup my vehicle was driven up into their bay completely detailed and looking amazing. Special thank you to the technician as well as I know they often go unnoticed for his/her amazing work and respect for my vehicle. Nothing was out of place. Work was done and I feel they went above and beyond with their customer service as well. Thank you all again for everything. This was my 1st time coming there and it will not be my last! Will absolutely return there for future service and possibly my next MB in the future. More
This dealership is way Overpriced and will low ball your trade in. Also the finance rates are much higher than their sister dealerships. I highly caution you to purchase here trade in. Also the finance rates are much higher than their sister dealerships. I highly caution you to purchase here More
Danny my service representative is always Johnny on the spot, willing to assist in any way. Their complimentary pickup and drop off service is outstanding and the service they supply for my vehicle is exce spot, willing to assist in any way. Their complimentary pickup and drop off service is outstanding and the service they supply for my vehicle is excellent.! More
Another amazing purchase experience at Viti Mercedes! We followed Brian R. to Viti years ago and he continues to exceed our expectations whenever we are in the market for a vehicle. Brian, Aaron, and the We followed Brian R. to Viti years ago and he continues to exceed our expectations whenever we are in the market for a vehicle. Brian, Aaron, and the entire Viti team made this whole experience truly seamless. The Viti dealership is also very well-maintained and clean! We WILL be back! Thank you, Brian! More