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Viti Mercedes-Benz

Tiverton, RI

Overview
Reviews
Vehicles
4.9
140 Reviews
Call Dealership (401) 384-6380
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975 Fish Rd

Tiverton, RI

02878

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Showing 140 reviews

March 29, 2025

Viti is a 5 star dealership and there staff deserves a 10 star rating for excellence! More

by Yellowlab101
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will GM and Sean Sales Excellent
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Mar 31, 2025 -

Viti Mercedes-Benz responded

Hi Yellowlab101, Thank you for leaving this awesome review for us! We're thrilled to hear such wonderful feedback. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

March 29, 2025

My service advisor Ashley provided exceptional service. She provided me with the phone number of Mercedes-Benz Roadside Assistance. My vehicle was towed from Hyannis, MA to Viti Mercedes-Benz in Tiverton, More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Ashley
Report | Print
Mar 31, 2025 -

Viti Mercedes-Benz responded

Hi John, Thank you for taking the time to leave this 5-star review for us! We appreciate your feedback and are very glad to hear that Ashley and the rest of our team was able to provide such a seamless servicing experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

February 26, 2025

Exceptional service : prompt and with exactitude my Mercedes issues were diagnosed with surgical skills And fixed with a software update. Outstanding team of service professionals More

by mwmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
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Feb 27, 2025 -

Viti Mercedes-Benz responded

Hi mwmd, Thank you for this 5-star review! We appreciate you taking the time to leave your feedback and we're very happy to hear that Danny and the rest of our service team were able to provide such a great servicing experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time.

February 12, 2025

Excellent service and repair work. I purchased my E350 (used) at Viti approximately 6 years ago and have been satisfied with the service. My service advisor keeps me informed while my More

by franceschini.dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Machado
Report | Print
Feb 13, 2025 -

Viti Mercedes-Benz responded

Hi franceschini.dawn, Thank you for taking the time to leave this wonderful review for us! We are thrilled to hear that you've consistently had satisfactory service experiences with our team for so long. We also want to thank you for choosing us for all of your servicing needs. As always, if you ever have any other questions or concerns, please feel free to call us at any time. We look forward to continuing to provide you with exceptional service visits in the future!

February 08, 2025

Excellent work and service as always. A loaner was made available for two days which was a big help. More

by dgboenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DiSilvia
Report | Print
Feb 10, 2025 -

Viti Mercedes-Benz responded

Hi dgboenning, Thank you for this 5-star review! We are very glad to hear that Jonathan and the rest of our team were able to provide such a wonderful service experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time.

January 23, 2025

Excellent dealership. Have been a customer now for about 15 years with no issues with them. Always accommodating and pleasant to deal with (sales and service). Service A More

by GP40MC1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan McDermott (Service Advisor)
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Jan 24, 2025 -

Viti Mercedes-Benz responded

Hi GP40MC1118, Thank you for taking the time to leave this review for us! We also want to thank you for choosing us for all of your vehicle needs for so many years! We are thrilled to hear that Sue and the rest of our team have always been able to provide such wonderful servicing experiences for you. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you for many more years to come!

January 04, 2025

Greg Forrest is the very best sales person, excellent in every way. Over the years I have purchased 5 cars from him and each one he selected before I arrived at the show room and it would be the one I would More

by nmoore1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Mccleary and Ray Macado
Report | Print
Jan 06, 2025 -

Viti Mercedes-Benz responded

Hi nmoore1, Thank you for taking the time to leave this amazing review for us! We sincerely appreciate your feedback and are thrilled to hear that you always have such wonderful purchasing experiences with Greg. Thank you for choosing us for all of your Mercedes-Benz needs! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

December 22, 2024

Best car buying experience in my life. Start to finish everything exceeded my expectations. Highly recommend More

by Aaronlacasse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Dame Greg Falk Sean Gebbert
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Dec 23, 2024 -

Viti Mercedes-Benz responded

Hi Aaronlacasse, Thank you for this 5-star review! We are very glad to hear that you had such a memorable experience with our team. If you ever have any other questions or concerns, please feel free to give us a call at any time.

December 15, 2024

Excellent service backed by talented professionals who get the job done right the first time. More

by thomast747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in Service
Report | Print
Dec 16, 2024 -

Viti Mercedes-Benz responded

Hi thomast747, Thank you for this wonderful review! We're glad to hear that you had such a great experience with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time.

December 06, 2024

Excellent Dealership. Russell in Service is fantastic. Highly recommend him and Viti for Mercedes service. More

by My Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Dec 10, 2024 -

Viti Mercedes-Benz responded

Hello, Thank you for this 5-star review! We are thrilled to hear that you had such a great experience working with Russ. If you ever have any other questions or concerns, please feel free to give us a call at any time.

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