Volkswagen of Pompano

Robert and Tyler did a great job. Car buying can be a long process but they made it pretty easy and relatively quick. Car buying can be a long process but they made it pretty easy and relatively quick. More

In today's progressive society, it's disheartening to encounter homophobia in any form, especially within a workplace that should prioritize inclusivity and respect. Recently, I've observed troubling beh encounter homophobia in any form, especially within a workplace that should prioritize inclusivity and respect. Recently, I've observed troubling behavior from a manager at VW that undermines our values of diversity and acceptance. More

lost for words about this dealership the fact General Manager would say much a thing after being correct is disgusting. Manager would say much a thing after being correct is disgusting. More

During my visit, Mark questioned my sexuality as a transgender woman and repeatedly called me "sir" despite my clear correction. His behavior made me feel disrespected and unwelcome. What is even more transgender woman and repeatedly called me "sir" despite my clear correction. His behavior made me feel disrespected and unwelcome. What is even more alarming is that he had the audacity to call me from his personal number (847) 404-5148, continuing his unprofessional behavior. I left feeling as though I did not belong, which is especially disheartening given that VW proudly supports the LGBTQ+ community. I want to be clear that I will be reaching out to appropriate channels regarding this matter, including news outlets and LGBTQ+ support organizations. It is 2024, and to witness such behavior, especially from someone in a leadership position, is shocking and disturbing. I cannot help but wonder what happens behind closed doors if this is how customers are treated publicly. For any further communication, please contact my attorney. This experience has been heart-breaking, and I expect this matter to be addressed swiftly and appropriately. More

xxxx OF THE EARTH I CANT BELIEVE THIS IS STILL GOING ON AND THE FACT I HAVE A VOLKSWAGEN AND THIS IS JUST SAD AND THE FACT I HAVE A VOLKSWAGEN AND THIS IS JUST SAD More

I’m from Texas and I located a car at the Pompano Beach Volkswagen dealership. Long Story about the car:-]. I called on a Sunday and was put in touch with Mr.Perry. From the moment of contact he kept cons Volkswagen dealership. Long Story about the car:-]. I called on a Sunday and was put in touch with Mr.Perry. From the moment of contact he kept constant communication and answered all my questions. I had my niece drive up from Miami to inspect the car and everything proceeded from there. I bought the car that week and flew down and Mr.Perry picked me up from the airport. We completed the deal and he recommended a nice restaurant by the beach before I made the long drive home. I did spend the night in Pensacola and made it back to Texas the next day. All I can say is Robert was very helpful and kept in contact with me all week. It was very much a pleasure do work with him and the dealership. Thanks My daughter loved the car and most of all the color. Habanero Orange :-) Bryan B More

Very good operation both Roque and Finance Manager were a pleasure to work with at the dealer pleasure to work with at the dealer More

Car not ready and not clean, but Roque do his best to do everyting before we leave. everyting before we leave. More

Igor was great and personable! Definitely a repeat customer if we deal with him directly! Definitely a repeat customer if we deal with him directly! More

I called to bring my almost brand new vehicle in for service because the charging door wouldn't open, they said I could be scheduled same day and to come on in. When I arrived, staff lacked attention an service because the charging door wouldn't open, they said I could be scheduled same day and to come on in. When I arrived, staff lacked attention and did not have any record of my call. I arrived at 3:30pm on a weekday when the service center closes at 6, but no service advisor could be bothered to do an intake on the vehicle. Instead, she chose to have me fill out an after-hours envelope to drop off the vehicle. Once they parked my vehicle later in the evening, I noted in the VW app they couldn't be bothered to lock my car. Hopefully they have security overnight. The next day, they worked on the vehicle and basically blamed it on me for not unlocking the car when opening the charging door, although I tried locked an unlocked. No charge service trip, and issue seems to be resolved, but I do not feel I will return to this dealer for service, More