BMW of Pompano Beach

Karl Thomasson could not have made the purchase of my new 760 any easier! He was conscientious, followed through, communicated regularly and even gave me his cell phone number. We did all paperwork electroni 760 any easier! He was conscientious, followed through, communicated regularly and even gave me his cell phone number. We did all paperwork electronically so on delivery day I just pick up my new car. Amazing! Thanks Karl!! More

Great experience. I was looking for a car with a specific spec, Tarik located it in TX and had ready to deliver to me in 3 days. Tarik, Dean, Rami, Geno, Phil and Coop I was looking for a car with a specific spec, Tarik located it in TX and had ready to deliver to me in 3 days. Tarik, Dean, Rami, Geno, Phil and Cooper; truly a top notch team. More

Great customer service ! Great follow up ! Did not give up and went the extra mile Great follow up ! Did not give up and went the extra mile More

Great customer service and very patient . They helped me through the whole process . Would purchase again from the dealership . They helped me through the whole process . Would purchase again from the dealership . More

Tarik was amazing to work with from the very beginning. We were able to agree on a purchase price and he showed me everything I requested by photos and documentation since I was buying the car without actu We were able to agree on a purchase price and he showed me everything I requested by photos and documentation since I was buying the car without actually being present. There were a couple things that needed to be taken care of, and he followed everything through with promptness and with amazing detail. The staff from finance and the GM handled everything smoothly and quickly I don’t think I’ve ever had a better experience with a sales representative and dealership and I have purchased probably 50 cars in my lifetime or more. More

It was very nice experience, treated very professional. Karl was respectful and courteous. He was not pushy and worked w me. I would def come back and do business again. Carlos n Dimitri also were great t Karl was respectful and courteous. He was not pushy and worked w me. I would def come back and do business again. Carlos n Dimitri also were great to work with. Great staff to deal with. I had a smooth process in buying my vehicle. More

Chad helped me find the best vehicle I am looking for with fast delivery. He is very informative with all the high tech features of the vehicles. with fast delivery. He is very informative with all the high tech features of the vehicles. More

After being underwhelmed and annoyed by sales associates at other BMW dealerships, I walked into Pompano Beach BMW. I am fortunate that I did. From top to bottom, my experience was seamless, transparent, a at other BMW dealerships, I walked into Pompano Beach BMW. I am fortunate that I did. From top to bottom, my experience was seamless, transparent, and easy. We made quick work with the negotiations and a deal was done in record time with no annoyance whatsoever. I had substantial, enjoyable contact with the Sales Manager. My sales associate, Monique, was great. The GM came to shake my hand. The car prep was done promptly too. I also had a great experience with their technology guru who educated me on all new features and handled all my phone connections and car operation options. First class service from a first class dealership. I highly recommend these folks. More

I thought I would be treated with respect and was handed a $1000 bill for a minimum repair job. I would never recommend BMW service for the simple reason that the issue was known issue for any car with a su a $1000 bill for a minimum repair job. I would never recommend BMW service for the simple reason that the issue was known issue for any car with a sunroof. the drain hoses get clogged and then leak into to passenger compartment. If you google or youtube the fix it is simple and takes at the longest 2 hours if you have to take off the front tire to get the the drain hose to unclog from the bottom. The bill had no detail - just $900 + more charges to further insult us. $45 to throw away supplies? what supplies for this job? paper towel? They kept the car for 3 days and charged us to air out the car because the passenger side rug was damp. We had already vacuumed any moisture and they charged us for airing it out in the sun as they said they had to keep it another day because it wasn't sunny! We asked to be treated fair and Mike F. did the opposite. To make it worse, they shorted the battery and when told then the battery was dead, Mr. F said - " I can sell you a battery- talk about disrespecting the customer. Then they gave us a loaner and now I see a charge from $25 - what is that about. We had a full tank of gas ( we have gas receipt) and car had 3/4 tank. Maybe they tried to use the air conditioner to air out the car. I guess BMW service mgt will be happy with Mr F as he made them over $1000 , but I would never deal with BMW and especially Mike F. as he looked me right in the face and knew he just ripped me off and my GF who owns the car, didn't want to be unpleasant, so he took advantage of her kindness. More

I typically get irritated when buying a car. But Tarik was highly recommended by a friend of mine and he did not disappoint. He was the consummate professional and advisor during the process. But Tarik was highly recommended by a friend of mine and he did not disappoint. He was the consummate professional and advisor during the process. More