Vision Nissan of Webster - Service Center

Service houses crooks Everybody knows dealerships are there to make money. Hence, the outrageous labor rates. Fine. But when you lie, do not honor a warranty after shakin Everybody knows dealerships are there to make money. Hence, the outrageous labor rates. Fine. But when you lie, do not honor a warranty after shaking a customer's hand and promising to "make things right"... corrupt! If you have a problem with your vehicle, you have the right to return it and be reimbursed. Don't let them fool you. They will NOT perform warranty repairs. Liars and theives!!! We shall see if the BBB agrees. Stay far away!!!! More

Not really sure If service is reputable. After multiple visits(6), in the end they said it was my phone and not the vehicle. That was expected after reading reviews on dealership and Nissan. After multiple visits(6), in the end they said it was my phone and not the vehicle. That was expected after reading reviews on dealership and Nissan. They are a joke, never buying a Nissan again. More

Best Dealership Around Vision Nissan is the best around. From sales to financing to service you can't find a better place .... I was always skeptical of car dealerships in t Vision Nissan is the best around. From sales to financing to service you can't find a better place .... I was always skeptical of car dealerships in the past, now I will only go to Vision Nissan in Webster. More

Bob was very personable, knowledgeable, and easy to work with. I'll be recommending my friends to stop in and see this dealership...and Bob for sure!! with. I'll be recommending my friends to stop in and see this dealership...and Bob for sure!! More

The Altima Hybrid (bought new) began to have trouble starting (sporadic) over a few weeks. Finally got to dealer, 12 days after the warranty expired (18,300 miles on it). $468 dollars later, it starts f starting (sporadic) over a few weeks. Finally got to dealer, 12 days after the warranty expired (18,300 miles on it). $468 dollars later, it starts fine. They refused to cover it under warranty. Suggested Nissan "Customer Care", also turned me down. I spoke with two people at the dealership, including service manager. They said they'd check it out. Never returned the call. Complained to BBB. Got a call from Nissan, offering a "one-time good will" refund of the money. The whole process took about 5 weeks. By then, I had gotten frustrated with them and traded the car (three days before they finally called me). The Nissan rep was nothing short of surly. When I told her I traded the car, she suddenly got happy and told me since I don't own the car anymore, they won't refund the money. She was positively delighted. You could hear it in her voice. I objected and she basically hung up on me. I've never been treated by a dealer or a car company like this. I run a fleet of 15 chevy cruses and GM has been very good about warranty work. I will certainly never buy a car from Nissan or from any Vision dealer again. More