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Vision Nissan of Webster - Service Center

Webster, NY

4.1
397 Reviews
Call Service Center (585) 787-2000
Today: 7:30 AM - 6:00 PM Open Now
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397 Reviews of Vision Nissan of Webster - Service Center

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August 30, 2024

Everything went well. I was in and out in a short period of time, convenient since I had some other items to take care of this day too! More

by hgeverson1x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Vision Nissan of Webster responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 26, 2024

I never used Webster Hyundai. My dealership is in Brighton. Review turned in before should not have been for Webster, NY More

by SHEBADOG
Recommend Dealer
Yes
Employees Worked With
Santos M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Vision Nissan of Webster responded

Thank you for taking the time to provide us with this feedback.

August 19, 2024

I have never been been in this establishment. MY rating is irrelevant..This is not the dealer I have been using for the last 25 years. More

by WALTCHAFFEE44
Recommend Dealer
No
Employees Worked With
Don't know one
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Aug 22, 2024 -

Vision Nissan of Webster responded

Thank you for bringing this to our attention, Walt. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

July 04, 2024

Timely, efficient and friendly. From the setting up of the appointment to the actual work they exceeded expectations. More

by JAT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 25, 2024

Got the part and got it installed quickly. Friendly staff. Kudos to Brendan (?). Very good at explaining things and always a smile. Alwags knows my name! More

by orangie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Jun 25, 2024 -

Vision Nissan of Webster responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 20, 2024

This dealership and especially the service department never answers their phone. This makes it very hard to get updates and communicate with insurance. More

by E faunce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santos M.
Other Employees : Matt
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Jun 20, 2024 -

Vision Nissan of Webster responded

"E faunce" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

More
June 19, 2024

I will not return for service in Webster. The sales person there was great but, going for service was a different story. I went in for a simple problem and they played with their phones for 4 More

by HOME.CLEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santos M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Vision Nissan of Webster responded

"HOME.CLEARY" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

More
June 17, 2024

Good and quick service. Gave me more assessment than originally requested and spotted some issues before they got bad. More

by Bee Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Vision Nissan of Webster responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 04, 2024

Friendly service at counter. Completion of service was quick and thorough. Wait room was comfortable. More

by dianaw999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 27, 2024

Reps are courteous and they always do their best to resolve the car problem you have. They go above and beyond! More

by EVELYNDEJESUS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Vision Nissan of Webster responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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