Back

Vision Nissan of Webster - Service Center

Webster, NY

4.1
397 Reviews

397 Reviews of Vision Nissan of Webster - Service Center

Sort by
March 22, 2025

friendly, courtious, quick service, thank you, prompt service, again thank you, they used my extended service contract More

by BLUECARAVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Vision Nissan of Webster responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2025

The staff was very friendly. They did a great job fixing my car. Very happy with the experience. More

by SZINK420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Antinarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sciarratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

I have never been to nissan webster so please stop sending me these emails thank you More

by BMARGIN1
Recommend Dealer
No
Employees Worked With
Santos M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Service people were excellent. One of the fastest inspections I’ve ever had!!! Thank you Nissan of Webster!!!! More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Vision Nissan of Webster responded

We always appreciate your continued loyalty and support!

January 02, 2025

The service was spectacular, however trying to setup an appt was the worst. Had to come in to make the appt. More

by SKLOESZ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Jan 07, 2025 -

Vision Nissan of Webster responded

We appreciate your feedback and are eager to better your return experience.

December 30, 2024

I was able to receive the requested appointment and the service was prompt and exceptional. More

by Paulinejharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 12, 2024

Friendly and efficient checked my car over thoroughly very pleased with their service. Great about recall More

by CHERYL.BAYLISS1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 21, 2024

At Vision, the staff get to know you personally. I've been going through chemotherapy, and they've been wonderful to me. Time estimate for repairs are accurate within a 30 minute window. I won't tak More

by biernbaummark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Vision Nissan of Webster responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 06, 2024

Stop emailing me requesting a survey for a service center I have never used or continue receiving 1-star reviews. These are your only options. More

by You don't need this info.
Recommend Dealer
No
Employees Worked With
Chris S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Vision Nissan of Webster responded

We can appreciate the anonymity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing socialNYWN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.back from you soon.

September 14, 2024

My granddaughter has used this dealership often for body work and mechanical problems. I find them very efficient with repairs. My only complaint is when I call service department I never get anything but More

by sbgoolsby11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. 5 stars
1
...