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Vision Nissan of Webster
Webster, NY
685 Reviews
Vision Automotive Group in Rochester, NY, also serving Buffalo, NY and Syracuse, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
Vision Automotive Group has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Vision Automotive Group offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 685 reviews
August 22, 2022
Service gal was very helpful and professional, our Nissan was repaired in no time !!! Very happy ! was repaired in no time !!! Very happy ! More
by HOTFLASH376
Verified Customer
August 18, 2022
A salesperson from the dealership confirmed availability of a vehicle, but added that there will be a "$5,000 market adjustment" to the price. Bobby, the manager confirmed that the dealership endorses this of a vehicle, but added that there will be a "$5,000 market adjustment" to the price. Bobby, the manager confirmed that the dealership endorses this controversial practice. Our phone conversation quickly turned rather unpleasant. Needless to say, I do not recommend this dealership that takes advantage of the manufacturer and their loyal customers. More
by rbajan
Employees Worked With
Bobby McMullen
August 16, 2022
As far as dealerships go, they are pretty good. They overcharge for parts and labor as most do, but the work is quality They overcharge for parts and labor as most do, but the work is quality More
by tscum1956
Employees Worked With
August 16, 2022
Service was very professional. Excellent communication with the service department. Vehicle was ready on time and was cleaner than when I dropped it off. Excellent communication with the service department. Vehicle was ready on time and was cleaner than when I dropped it off. More
by DONALDBPARR
August 13, 2022
Courteous by all members of both sales and service personnel. Explained the work that was needed and suggested service for my vehicle. personnel. Explained the work that was needed and suggested service for my vehicle. More
by clfetterman
August 12, 2022
At Vision Nissan, they removed my inspection sticker and didn't informed me then they let me go without an inspection sticker home. didn't informed me then they let me go without an inspection sticker home. More
by DALYMGJGMV
August 12, 2022
I always have a great experience when I go there. Christine is the best I will always go there for service and sales Christine is the best I will always go there for service and sales More
by LIR4K
Employees Worked With
Other Employees :
Bryan V., Matt R., Glenn S.
August 12, 2022
Great service every time from everyone at Vision Nissan Webster. I am very satisfied with work on my car, communication with staff, and overall experience at each visit. Thank you! Webster. I am very satisfied with work on my car, communication with staff, and overall experience at each visit. Thank you! More
by ANNIE_HUTTON
August 12, 2022
All personnel friendly and able to answer my questions. Pick up and ride to and from dealer very pleasant. Pick up and ride to and from dealer very pleasant. More
by SABRES1943
August 10, 2022
Always great service! Everyone that works there is always pleasant...and I never have to wait too long! Everyone that works there is always pleasant...and I never have to wait too long! More
by LETOILE603
Employees Worked With
Other Employees :
Chris from service and Christina, Bryan V.
