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Vision Nissan of Webster
Webster, NY
688 Reviews
Vision Automotive Group in Rochester, NY, also serving Buffalo, NY and Syracuse, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
Vision Automotive Group has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Vision Automotive Group offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 688 reviews
August 25, 2022
I'm pleased. It's close by its clean and they are prompt in doing their jobs It's close by its clean and they are prompt in doing their jobs More
by cuttinroom
Verified Customer
August 24, 2022
very efficient, courteous and thorough Had an oil change and it was done in less than one hour as I waited and it was done in less than one hour as I waited More
by SHELBRET13
August 24, 2022
Was looking for a used Rogue for some time. The Rogue that Vision had was exactly what I was looking for. Lower mileage, one owner, vehicle in generally good condition inside and out, good Ca The Rogue that Vision had was exactly what I was looking for. Lower mileage, one owner, vehicle in generally good condition inside and out, good Car Fax and in the price range. When I offer a sightly lower asking price they gave me the price I was offering without hassle. From my sale rep, John, to the Finance guy, and Bobby the manager, I felt everyone was up front and honest with me. So far the vehicle is running great. Because our fall and winter weather is coming soon I just hand waxed it. Don't get me wrong, the Rogue was detailed well. Just wanted to add an extra layer of protection. This is not the first time I have done business with Vision, I would recommend them to anyone. More
by ddougy55
Employees Worked With
Bobby McMullen, John F.
August 22, 2022
Service gal was very helpful and professional, our Nissan was repaired in no time !!! Very happy ! was repaired in no time !!! Very happy ! More
by HOTFLASH376
August 18, 2022
A salesperson from the dealership confirmed availability of a vehicle, but added that there will be a "$5,000 market adjustment" to the price. Bobby, the manager confirmed that the dealership endorses this of a vehicle, but added that there will be a "$5,000 market adjustment" to the price. Bobby, the manager confirmed that the dealership endorses this controversial practice. Our phone conversation quickly turned rather unpleasant. Needless to say, I do not recommend this dealership that takes advantage of the manufacturer and their loyal customers. More
by rbajan
Employees Worked With
Bobby McMullen
August 16, 2022
As far as dealerships go, they are pretty good. They overcharge for parts and labor as most do, but the work is quality They overcharge for parts and labor as most do, but the work is quality More
by tscum1956
Employees Worked With
August 16, 2022
Service was very professional. Excellent communication with the service department. Vehicle was ready on time and was cleaner than when I dropped it off. Excellent communication with the service department. Vehicle was ready on time and was cleaner than when I dropped it off. More
by DONALDBPARR
August 13, 2022
Courteous by all members of both sales and service personnel. Explained the work that was needed and suggested service for my vehicle. personnel. Explained the work that was needed and suggested service for my vehicle. More
by clfetterman
August 12, 2022
Great service every time from everyone at Vision Nissan Webster. I am very satisfied with work on my car, communication with staff, and overall experience at each visit. Thank you! Webster. I am very satisfied with work on my car, communication with staff, and overall experience at each visit. Thank you! More
by ANNIE_HUTTON
August 12, 2022
All personnel friendly and able to answer my questions. Pick up and ride to and from dealer very pleasant. Pick up and ride to and from dealer very pleasant. More
by SABRES1943
