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Vision Nissan of Webster
Webster, NY
685 Reviews
Vision Automotive Group in Rochester, NY, also serving Buffalo, NY and Syracuse, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
Vision Automotive Group has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Vision Automotive Group offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 685 reviews
January 10, 2020
Great service Matt Ranaletta goes out of him way to help customers get the car they want at the best price. He is trustworthy and a pleasure to deal with. I will bu Matt Ranaletta goes out of him way to help customers get the car they want at the best price. He is trustworthy and a pleasure to deal with. I will buy my next car from Matt and tell everyone in my family to buy from Matt. More
by Love cars
Employees Worked With
Matt Ranaletta
December 14, 2019
Vision nissan webster are con-artist,liars,and promote false advertisements.I explained my financial and credit with Mike before he ran my credit.He assured me he can get me approved for a nissan rogue,Li false advertisements.I explained my financial and credit with Mike before he ran my credit.He assured me he can get me approved for a nissan rogue,Lies he told me after my disappointment from them dinging my credit score.He told me that was his job??? Never would I ever recommend anyone who's looking for honesty in building a relationship with fraudulent money hungry franchises like vision nissan! More
by Untold truths
Employees Worked With
Mike Sciarrata
September 14, 2019
Service houses crooks Everybody knows dealerships are there to make money. Hence, the outrageous labor rates. Fine. But when you lie, do not honor a warranty after shakin Everybody knows dealerships are there to make money. Hence, the outrageous labor rates. Fine. But when you lie, do not honor a warranty after shaking a customer's hand and promising to "make things right"... corrupt! If you have a problem with your vehicle, you have the right to return it and be reimbursed. Don't let them fool you. They will NOT perform warranty repairs. Liars and theives!!! We shall see if the BBB agrees. Stay far away!!!! More
by Vengeance
Employees Worked With
Bonnie &Clyde
February 17, 2018
Not really sure If service is reputable. After multiple visits(6), in the end they said it was my phone and not the vehicle. That was expected after reading reviews on dealership and Nissan. After multiple visits(6), in the end they said it was my phone and not the vehicle. That was expected after reading reviews on dealership and Nissan. They are a joke, never buying a Nissan again. More
by Fred Stone
Employees Worked With
Chris
March 28, 2017
Never shop no where else I was in need of a car and being a girl I was nervous. I went to vision and they took the best care of me. I would never buy a car any where else but I was in need of a car and being a girl I was nervous. I went to vision and they took the best care of me. I would never buy a car any where else but vision Nissan webser. They gave me a great deal. More
by Pattym
Employees Worked With
Glen and Mario
March 18, 2017
Great experience I want to say thanks to Mario, Bobby and the whole Vision Nissan team for the deal I got and the treatment I recieved. I've been a customer of the Vi I want to say thanks to Mario, Bobby and the whole Vision Nissan team for the deal I got and the treatment I recieved. I've been a customer of the Vision group for quite some time and will continue to be one. Thanks for your professionalism in all aspects, from the sales team to the service department. More
by Hls
Employees Worked With
Brian Whal
March 14, 2017
Best customer service in the area I would like to start by thanking Brian Wahl for his excellent professionalism and patience answering all my questions and helping choose the best fit I would like to start by thanking Brian Wahl for his excellent professionalism and patience answering all my questions and helping choose the best fit for my needs. This is car number 5 I have purchased at Vision Nissan becasue I feel like they truly understand the value of great customer service. I know that when I enter the doors of Vision I will be greeded by a smile and as I refer to them by "family". I big thank you, I am loving my Nissan Rogue Alexandra Barnes More
by allegra12
Employees Worked With
Brian Wahl
March 14, 2017
Always been there for me! Vision Nissan of Webster NY. has been very fair and honest. Especially Bobby McMullen has always given us respect and has been very courteous. He ha Vision Nissan of Webster NY. has been very fair and honest. Especially Bobby McMullen has always given us respect and has been very courteous. He has taken care of our automotive needs and made sure we get answers to questions and good service even/long after the car deal has been confirmed. He makes car buying easy and makes me feel confident that I am not being taken advantage and has given us deals that meet our needs, expectations and budget. Building this trust over time has truly insured Vision repeat business from me now and in the future. Very happy with Vision and Nissan products. More
by krflamini
Employees Worked With
Bobby McMullen
