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Vision Nissan of Webster

Webster, NY

Overview
Employees
Reviews
Vehicles
4.1
688 Reviews
Vision Automotive Group in Rochester, NY, also serving Buffalo, NY and Syracuse, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Vision Automotive Group has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Vision Automotive Group offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at if you have any questions or comments.
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785 Ridge Road

Webster, NY

14580

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Showing 688 reviews

March 21, 2024

Best sales person ever he made my experience the best took his time and explained everything More

by stephone.taylor87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Vision Nissan of Webster responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 18, 2024

Thorough with great communication It was Vision in Henrietta. I had a long wait but staff there were very friendly during the duration More

by Michael N Vanlandingham
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 19, 2024 -

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 13, 2024

I dropped my car off in Henrietta and they took it to Webster to have rustproofing done. I had absolutely no contact with Vision of Webster, and I find these questions tedious. The more you ask the worse More

by sandman5756
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Mar 14, 2024 -

Vision Nissan of Webster responded

"Sandman5756" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 12, 2024

Took a very long time to get situation figured out, didn't get offered a loner vehicle and the problem still remains that they claim they fixed More

by Watson.latoya12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Mar 12, 2024 -

Vision Nissan of Webster responded

Thank you for bringing this to our attention, Latoya. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 04, 2024

Went to vision Hyundai Henrietta not Webster Had my car serviced and still have issues.. problem was not resolved More

by KAOSKING90
Recommend Dealer
No
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Mar 07, 2024 -

Vision Nissan of Webster responded

"KAOSKING90" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 28, 2024

On time and thorough The dealership opened on time, and I was waiting there for only a little more than an hour More

by MICHELLE3BOYS
Recommend Dealer
Yes
Employees Worked With
Matt?
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February 21, 2024

Good this time and better than expected from previous experiences I went to Henrietta, not Webster More

by BEB2262
Recommend Dealer
Yes
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Feb 21, 2024 -

Vision Nissan of Webster responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 21, 2024

I was exceptionally pleased with the service I received at Vision Nissan in Webster. The staff worked with me to fix my 2019 Titan and even worked directly with the warranty provider to cover some extensi More

by KDSieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Vision Nissan of Webster responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 16, 2024

It is a great dealship. greatpeople to dealing with.great shop.very clean in the building More

by scooterjoe17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito
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Feb 16, 2024 -

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 15, 2024

It was great My experience was wonderful. The intake people were very professional and knowledgeable More

by mcphattermom
Recommend Dealer
Yes
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Feb 15, 2024 -

Vision Nissan of Webster responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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