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Vision Nissan of Webster

Webster, NY

Overview
Employees
Reviews
Vehicles
4.2
685 Reviews
Vision Automotive Group in Rochester, NY, also serving Buffalo, NY and Syracuse, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Vision Automotive Group has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Vision Automotive Group offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at if you have any questions or comments.
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785 Ridge Road

Webster, NY

14580

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Showing 685 reviews

July 04, 2024

Timely, efficient and friendly. From the setting up of the appointment to the actual work they exceeded expectations. More

by JAT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 25, 2024

Got the part and got it installed quickly. Friendly staff. Kudos to Brendan (?). Very good at explaining things and always a smile. Alwags knows my name! More

by orangie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Jun 25, 2024 -

Vision Nissan of Webster responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 20, 2024

This dealership and especially the service department never answers their phone. This makes it very hard to get updates and communicate with insurance. More

by E faunce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santos M.
Other Employees : Matt
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Jun 20, 2024 -

Vision Nissan of Webster responded

"E faunce" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2024

I will not return for service in Webster. The sales person there was great but, going for service was a different story. I went in for a simple problem and they played with their phones for 4 More

by HOME.CLEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santos M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Vision Nissan of Webster responded

"HOME.CLEARY" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2024

Good and quick service. Gave me more assessment than originally requested and spotted some issues before they got bad. More

by Bee Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Vision Nissan of Webster responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 07, 2024

They were so kind and helpful. Very knowledgeable and are happy to answer any question you may have More

by kaylee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : june pizarro
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Jun 19, 2024 -

Vision Nissan of Webster responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 04, 2024

Friendly service at counter. Completion of service was quick and thorough. Wait room was comfortable. More

by dianaw999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 27, 2024

Reps are courteous and they always do their best to resolve the car problem you have. They go above and beyond! More

by EVELYNDEJESUS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Vision Nissan of Webster responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 22, 2024

They did an awesome job. They did it right on time. Very friendly and courteous. More

by VWALZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Vision Nissan of Webster responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 20, 2024

Very friendly and nice people who helped get our repair done repair was done in a timely manner More

by louanngobea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Vision Nissan of Webster responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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