Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Nissan of Webster
Webster, NY
685 Reviews
Vision Automotive Group in Rochester, NY, also serving Buffalo, NY and Syracuse, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
Vision Automotive Group has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Vision Automotive Group offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 685 reviews
Verified Customer
June 16, 2022
The service appointment went smoothly. I appreciated being able to work remotely in the customer waiting area, while the service appointment was being completed. The service appointment I appreciated being able to work remotely in the customer waiting area, while the service appointment was being completed. The service appointment was completed on time. More
by KATHLEEN962
June 16, 2022
Awesome service from start to finish and work was done very efficiently! Highly appreciate the thoughtfulness and great customer service of the staff very efficiently! Highly appreciate the thoughtfulness and great customer service of the staff More
by rnewc23
June 15, 2022
Disappointed. You are very inconsistent. I have a broken door handle that you didn't even ask me if I wanted to fix it. Any other time you have a list for me that You are very inconsistent. I have a broken door handle that you didn't even ask me if I wanted to fix it. Any other time you have a list for me that you say needs to be fixed More
by tmdiponzio
Employees Worked With
June 14, 2022
I brought my Kia Sorento in for a door lock repair and brakes. said I only needed rear brakes. that's true honesty! everyone is super nice there. It's always a pleasure going there! I suggest strongl brakes. said I only needed rear brakes. that's true honesty! everyone is super nice there. It's always a pleasure going there! I suggest strongly you try them. More
by CMUNDRY
June 13, 2022
I brought my Nissan Rogue in for oil change an tire rotation. Everyone was very friendly and most accommodating. I waited for my service and was pleasantly surprised it only took 45 minutes. On with m rotation. Everyone was very friendly and most accommodating. I waited for my service and was pleasantly surprised it only took 45 minutes. On with my day!! More
by tluciano
Employees Worked With
June 09, 2022
Honest and upfront about what you need. ..polite and respectful.... Senior citizens especially appreciate this.. ..polite and respectful.... Senior citizens especially appreciate this.. More
by Gooch
Employees Worked With
June 09, 2022
Very disappointed that a leased vehicle with 20,000 miles needs brakes on all 4 corners. All service has been done at this facility and there was no indication there was an issue at 15,000 service visit. We needs brakes on all 4 corners. All service has been done at this facility and there was no indication there was an issue at 15,000 service visit. We had the same issues with the last pathfinder we leased. While this may not be the fault of the service dept. It is certainly a indicator of the quality of the product. We will have to think hard about leasing another Nissan. More
by MIKEDEPUYT
Employees Worked With
