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Vision Nissan of Webster
Webster, NY
704 Reviews
Vision Automotive Group in Rochester, NY, also serving Buffalo, NY and Syracuse, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
Vision Automotive Group has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Vision Automotive Group offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 704 reviews
July 10, 2025
I sat and waited for an hour and a half. They diagnosed my problem, said they would order a part and let me know when it came in. That was June 26th and I haven't heard anything from them. A They diagnosed my problem, said they would order a part and let me know when it came in. That was June 26th and I haven't heard anything from them. And my issue persists. More
by nmcgill2020
Verified CustomerEmployees Worked With
Not sure no name tag
July 06, 2025
My service was fast and efficient. The rental was a great help in allowing me to continue my work and it was both clean and of an overall high quality. I will be getting my service per The rental was a great help in allowing me to continue my work and it was both clean and of an overall high quality. I will be getting my service performed there in the future. More
by nikvarrone
Employees Worked With
Other Employees :
The young woman of color with many piercings was a delight to work with.
June 30, 2025
It’s always crowded in the parking lot for Vision Hyundai of Henrietta. They promised me I could charge my ioniq, but there’s always someone parked next to the charger even when they’re not using it. of Henrietta. They promised me I could charge my ioniq, but there’s always someone parked next to the charger even when they’re not using it. More
by NOEMAIL21
Employees Worked With
Tres McGuire
June 14, 2025
We purchased a 2024 Nissan Pathfinder at Vision in May. We love the car, but felt that the air conditioning was not blowing cold air. I contacted our sales person, Danny Vogt, who put me in touch with th We love the car, but felt that the air conditioning was not blowing cold air. I contacted our sales person, Danny Vogt, who put me in touch with their service department. They relaced the condensor and now the A/C works great. We enjoyed working with Dan Vogt and your service team. More
by hmike1948
May 31, 2025
I had a good experience at this location. they were able to locate the cause of my damage and fix it within the time frame I needed. They also were able to fix my breaks at the same within th they were able to locate the cause of my damage and fix it within the time frame I needed. They also were able to fix my breaks at the same within the time frame when I mentioned it after the fact. The shuttle service was also convenient. would have preferred a loaner like every other dealership in the area provides, but I had a great interaction with the drivers. Would use this location again. More
by dominicbialek
Employees Worked With
I don’t believe I work with any of these individuals.
May 27, 2025
Great place to service your car! Very friendly and clean environment. Would recommend this place to everyone even if you don’t own a Nissan. Very friendly and clean environment. Would recommend this place to everyone even if you don’t own a Nissan. More
by MAG7324
Employees Worked With
May 12, 2025
Eric was great to work with. I found a car and the other dealership and he made sure it showed up in a timely manner. He kept me informed the whole time and answered any question I found a car and the other dealership and he made sure it showed up in a timely manner. He kept me informed the whole time and answered any questions. It was a quick simple process that I originally dreaded to have to do. So happy with my decision to go there and my car! More
by TYAUCHZEE
Employees Worked With
Eric Finnefrock
May 10, 2025
Your service department was outstanding! Matt provided excellent problem solving and customer empathy skills. Pleasant, knowledgeable and thorough. Matt provided excellent problem solving and customer empathy skills. Pleasant, knowledgeable and thorough. More
by Kane Family
Employees Worked With
Matt - Service Manager
May 04, 2025
Vision Henrietta was supposed to detail our car after fixing it. Not only did they not detail it, they returned it to us covered in broken glass. Worst dealership ever. fixing it. Not only did they not detail it, they returned it to us covered in broken glass. Worst dealership ever. More
by adiask
Employees Worked With
Tyler
