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Vision Nissan of Webster

Webster, NY

Overview
Employees
Reviews
Vehicles
4.2
685 Reviews
Vision Automotive Group in Rochester, NY, also serving Buffalo, NY and Syracuse, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Vision Automotive Group has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Vision Automotive Group offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at if you have any questions or comments.
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785 Ridge Road

Webster, NY

14580

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Showing 685 reviews

November 12, 2024

Friendly and efficient checked my car over thoroughly very pleased with their service. Great about recall More

by CHERYL.BAYLISS1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 21, 2024

At Vision, the staff get to know you personally. I've been going through chemotherapy, and they've been wonderful to me. Time estimate for repairs are accurate within a 30 minute window. I won't tak More

by biernbaummark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan of Webster responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 06, 2024

Stop emailing me requesting a survey for a service center I have never used or continue receiving 1-star reviews. These are your only options. More

by You don't need this info.
Recommend Dealer
No
Employees Worked With
Chris S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan of Webster responded

We can appreciate the anonymity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing socialNYWN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.back from you soon.

September 16, 2024

Did not buy it from Webster, I bought it on west Henrietta rd. They charged me extra for recertification, sales persons fault , not mentioning in advance, so I could just go to Webster and buy it th More

by OVEGVARI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Antinarelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sciarratta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 14, 2024

My granddaughter has used this dealership often for body work and mechanical problems. I find them very efficient with repairs. My only complaint is when I call service department I never get anything but More

by sbgoolsby11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. 5 stars
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September 06, 2024

The service to inspect my truck was good and it was completed rather quickly which I appreciated . . . More

by hgeverson1x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Vision Nissan of Webster responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 30, 2024

Everything went well. I was in and out in a short period of time, convenient since I had some other items to take care of this day too! More

by hgeverson1x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Vision Nissan of Webster responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 26, 2024

I never used Webster Hyundai. My dealership is in Brighton. Review turned in before should not have been for Webster, NY More

by SHEBADOG
Recommend Dealer
Yes
Employees Worked With
Santos M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Vision Nissan of Webster responded

Thank you for taking the time to provide us with this feedback.

August 19, 2024

I have never been been in this establishment. MY rating is irrelevant..This is not the dealer I have been using for the last 25 years. More

by WALTCHAFFEE44
Recommend Dealer
No
Employees Worked With
Don't know one
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Aug 22, 2024 -

Vision Nissan of Webster responded

Thank you for bringing this to our attention, Walt. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

July 26, 2024

Leased a new Sentra S and picked it up on Monday. Danny went over the different features of the car, was friendly and very helpful. Ran into an issue of receiving my registration, but thank goodness More

by janet.tompkins
Recommend Dealer
Yes
Employees Worked With
Dan V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Vision Nissan of Webster responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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