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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
442 Reviews

442 Reviews of Bob Johnson Nissan - Service Center

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September 20, 2024

We have b en coming to this dealership over the past 15 years, always great service More

by MFEBBRAIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Good experience since I purchased . y Rogue in 2014. Colton in service has treated me like family. More

by ARLOYD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton in service
September 19, 2024

Always pleased with both the service and sales department. Colton in service is great to work with. More

by RKLAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
September 19, 2024

Customer service was exceptional. Adam Jean keeps me coming back to Vision. He is the epitome of superb customer service. More

by MACDOUGAL15N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
September 19, 2024

The dealership and staff got me in right away and kept me up to date on the status of my vehicle. Staff was courteous and professional. More

by jryder126g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Appointment was at 8am. Car not serviced until almost 10am. Noone came out to let me know that they were running behind. Customer service is poor. Long wait times. Even whe More

by TOMIKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
September 18, 2024

Always amazing service. They greet me right when I pull up and keep me up to date during my appointment. When I am done they do a thorough review of my car and let me know a More

by MGM13820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

The service department completed the job thoroughly and to my satisfaction. Very friendly, professional staff. More

by joannhaywood6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton, service department
September 16, 2024

My car is still messed up and engine light still on they basically made free money More

by Ticcarria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
September 16, 2024

Colton is a pleasure to deal with. Very courteous and professional. He is one of the main reasons I use your dealership for all my vehicles service needs. More

by derubeis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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