Bob Johnson Nissan - Service Center
Rochester, NY
442 Reviews of Bob Johnson Nissan - Service Center
Just got my car in for a recall for free and I end up seeing them, scratching up inside of my door panel and still not called me back about it seeing them, scratching up inside of my door panel and still not called me back about it More
Great customer service. Everyone was nice and asked if I was being helped. They have called me multiple times with updates on the situation. Everyone was nice and asked if I was being helped. They have called me multiple times with updates on the situation. More
All I have to say is that for only a couple of minor things that needed to be done on my car, for all of it to add up to 3-4K is quite crazy and $200 just to look to see what my car needs is ridiculous. things that needed to be done on my car, for all of it to add up to 3-4K is quite crazy and $200 just to look to see what my car needs is ridiculous. I don’t ever complain about price but I was swiftly reminded as to why I avoid taking my car to the dealership in the first place. More
Was told that my transmission replacement would be about 4 to 5 days … took 14 days… got the car back and then 2 miles from the dealership something was left to rub on my new front tire and it blew out… too 4 to 5 days … took 14 days… got the car back and then 2 miles from the dealership something was left to rub on my new front tire and it blew out… took about 30-40 minutes to come get me and I was asked to put the spare tire on and drive it to them… after fixing it they told me that it must have been like that for a long time and it was not because of the service they did… not happy with this and will not be going back!!!!! More
I walked in without an appointment with an immediate concern/need. They were able to diagnose promptly, communicate cost of repairs with me, and have my vehicle back to me by the end of my work day. concern/need. They were able to diagnose promptly, communicate cost of repairs with me, and have my vehicle back to me by the end of my work day. More
My service was received at the time scheduled everyone was professional and polite. Colton that I set up the appt was very helpful in explaining everything. was professional and polite. Colton that I set up the appt was very helpful in explaining everything. More