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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
442 Reviews

442 Reviews of Bob Johnson Nissan - Service Center

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October 13, 2024

They did a great and fast job I’m very happy with the service I got More

by jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everybody in service
October 12, 2024

Adam is kind, very pleasant and efficient! ! Greg also provided a car for me to use while my vehicle was being serviced!! Awesome customer service all the way around! More

by Cherylhanley53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Good service, nice and friendly people. I’m using this service for about 4 years and I’m satisfied. I will continue using it. More

by ATEPROCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Excellent service every time the vehicle has been at the dealer. Personnel very courteous and attentive. More

by MIGDORRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Fast and excellent service! Thank you so much for taking care of my car so quickly More

by Ghitz9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
October 03, 2024

We are always happy with the service provided at Vision Nissan! Colton is our go to guy! More

by BMCBRIDE004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Quick service less than an hour for inspection. Vision was prepared for my appointment. Very pleased. More

by BOB.SCHIEFER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
October 01, 2024

The staff at the service center are helpful and friendly. The work was done as expected. The only problem I have is that it is extremely difficult to get through on the phone to the service center. More

by slsultar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk
September 30, 2024

That’s for working on my vehicle and have patience to deal with me Great service I can trust More

by o_tisha
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

The waiting room was clean and had comfortable seating. The intake person was nice and informative. And when I left I was told all the information I needed .good people More

by ALOTIS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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